Eddy will bring his prodigious knowledge and experience to a two-hour session via Zoom for the statewide legal services community. In the session, Eddy will give an overview of five high conflict personality disorders, traits of which drive most high conflict cases. Common conflict behaviors of these personality types and some related brain research will be presented, including what not to do when working with these clients.
He will also discuss the skills needed to work with individual clients, including using the EAR approach, responding to hostility and misinformation, and setting limits on misbehavior with clients and others. The session will cover practical options for managing high conflict behavior in litigation, negotiation and mediation.
He will also discuss the skills needed to work with individual clients, including using the EAR approach, responding to hostility and misinformation, and setting limits on misbehavior with clients and others. The session will cover practical options for managing high conflict behavior in litigation, negotiation and mediation.
Services
What Does State Support Do
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If you have a legal question, send it to an attorney at MNLegalAdvice.org. If you are an attorney/advocate looking for resources, or interested in volunteering, please visit ProJusticeMN.org. State Support's mission is to improve access to justice for all Minnesotans. State Support's unique role is to provide information, connections, and tools for the public and for advocates, and to support the civil legal aid programs who share our mission.
Educate the Public About Legal Issues
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People have more success navigating the legal system and solving their problem after learning more about their legal issue. We manage the www. State Support houses the Education for Justice program, which publishes hundreds of fact sheets in English, Spanish, Hmong, Somali, and many in other languages.
Improve Client Referrals to Providers
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Efficiently connecting clients with legal aid programs saves clients time and maximizes program resources. State Support's online intake system currently includes all Coalition programs and a few additional programs. In the online intake system, the user enters his county and legal issue and answers question about eligibility, income, assets, and opposing party.
Strengthen the Advocate Community
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State Support strengthens the advocate community in two ways: through skills-based & legal education, and through system-wide support. Providing advocates with continuing legal education and skills-based trainings enables them to better serve clients.
Our activities in this area include 15-25 poverty law continuing legal education (CLE) trainings per year and a biennial statewide conference, coordinating listservs and practice groups, and managing a library of practice resources on our advocate website, ProJusticeMN.org.Most of our trainings are available by webinar.
Our activities in this area include 15-25 poverty law continuing legal education (CLE) trainings per year and a biennial statewide conference, coordinating listservs and practice groups, and managing a library of practice resources on our advocate website, ProJusticeMN.org.Most of our trainings are available by webinar.
Expand Free Legal Services
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By accessing brief legal services online, more clients get legal assistance to help them solve their problem. Our activities in this area include online document assembly tools and a statewide online legal advice website. State Support offers document assembly interviews (including some in Spanish) guiding members of the public and attorneys through a series of questions to produce a legal document.
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