Firesafe Chimney Services

Business Details

21 Years

experience

Your Trusted Chimney Experts in Ware, MA

Firesafe Chimney Services is a family-owned and -operated business established in 2005, dedicated to enhancing chimney safety and efficiency across Central and Western Massachusetts. With over 15 years of combined experience, our team holds certifications from the Chimney Safety Institute of America (CSIA), National Fireplace Institute (NFI), and memberships in the Massachusetts and National Chimney Sweep Guilds. We specialize in comprehensive chimney inspections, sweeping, leak repairs, masonry restoration, and flue relining, prioritizing customer safety and satisfaction.

Our commitment to continuous education ensures adherence to industry standards, while our Massachusetts Construction Supervisors License and Home Improvement Contractors Registration guarantee compliance with state regulations. We serve Worcester, Hampden, Hampshire, and Franklin Counties, offering financing options through EnerBank USA for necessary repairs.

Services

Chimney Sweeping Annual Inspections Leak Waterproofing Masonry Restoration Flue Relining

Details

Year established: 2005

Highlights and features

Family-owned with 15+ years of local chimney expertise
CSIA-certified technicians for industry-leading standards
Massachusetts Construction Supervisors License and HIC registration
Financing options available through EnerBank USA
Serving 4 counties with personalized, prompt service

Associations and certifications

Chimney Safety Institute of America (CSIA)
National Fireplace Institute (NFI)
Massachusetts Chimney Sweep Guild (MCSG)
National Chimney Sweep Guild (NCSG)

What people say

Extremely professional Knowledgeable and personable Polite and courteous Prompt and very professional Great experience

Website

Update Listing

Services

Chimney Sweeping

Regular chimney sweeping removes soot and creosote buildup, preventing fire hazards and improving efficiency. Our technicians use advanced tools to clean flues thoroughly, ensuring safe operation for fireplaces and stoves. Customers report improved airflow and reduced maintenance issues after service.

Annual Inspections

We conduct Level 1-3 chimney inspections per CSIA and NFPA standards. Using video technology for Level 2 assessments, we identify hidden cracks, leaks, or blockages. Annual checkups help prevent costly repairs while maintaining compliance with safety regulations for homeowners.

Leak Waterproofing

Our waterproofing solutions stop chimney leaks that cause structural damage. By sealing masonry and installing chimney caps, we prevent water intrusion that leads to mold and deterioration. Customers avoid interior water damage and costly home repairs.

Masonry Restoration

We repair damaged chimney crowns, bricks, and mortar joints using durable materials. Our team restores structural integrity while maintaining aesthetic appeal. Homeowners benefit from increased property value and long-term system durability after restoration.

Flue Relining

Flue relining improves chimney efficiency and safety by installing stainless steel liners. This service resolves drafting issues and prevents carbon monoxide leaks. Customers experience better heat retention and compliance with modern building codes after installation.

People

Jim Walling

Owner/Operator

CSIA-certified master chimney technician with 20+ years of experience. Holds Massachusetts Construction Supervisors License and multiple industry certifications. Leads team training and complex repair projects.

Cassie Walling

Certified Chimney Professional

NCSG-certified technician specializing in inspections and masonry work. Focuses on customer education about chimney maintenance and safety protocols for residential systems.

Josh Walling

Certified Chimney Technician

Handles flue relining and appliance installations with NCSG-certified expertise. Trained in advanced diagnostics for complex chimney performance issues and repairs.

Sam Thompson

Licensed Technician

Gas fitter and CDL-licensed operator with expertise in large-scale chimney assessments. Manages equipment logistics and safety compliance for commercial and residential projects.

Rob LoRicco

Certification Trainee

Pursuing CCP and CCR certifications while assisting with inspections and repairs. Focuses on mastering video diagnostics and masonry restoration techniques.

Questions

What chimney services do you offer?

We provide sweeping, inspections, leak repairs, masonry restoration, and flue relining for residential chimneys across Central and Western Massachusetts.

Are your technicians certified?

Yes, our team holds certifications from CSIA, NFI, and NCSG, along with Massachusetts state licenses for construction supervision and home improvement.

Do you offer financing options?

Yes, we partner with EnerBank USA for 12-month and 5-year financing plans to help homeowners manage repair costs.

How often should chimneys be inspected?

The CSIA and NFPA recommend annual Level 1 inspections, with Level 2 assessments required for system changes or property sales.

What areas do you service?

We serve Worcester, Hampden, Hampshire, and Franklin Counties in Massachusetts, covering over 50 cities and towns from Ware to Northampton.

Can you handle emergency repairs?

While we don't offer 24/7 emergency services, we prioritize urgent repair requests during regular business hours for safety-critical issues.

Reviews (6)

Write a Review

Lauren Schumaker

Oct 03, 2021 Report

Positive:Professionalism,Punctuality,Quality
Sean was prompt and very professional. We have an uncommon setup and Sean took the time to explain things. There were some things he was unsure of, but he was open about it saying he would find the answers and get back to us. Overall great experience, would definitely recommend.
Services:Chimney inspections,Stove & fireplace cleaning

Barbara Dietrich

Sep 27, 2021 Report

Excellent service. James was professional, but also cordial and very personable. He demonstrated an impressive skill set, and worked efficiently, with an attention to detail that earned him high points in our regard. Fire Safe is fortunate to have an individual such as James in their employ; his service was truly exceptional. Thank you James!

David Smith

Aug 25, 2021 Report

Let me start my review by saying that I reach out to a few chimney repair companies in my area and only 1 returned my request. Reason why I say this.. I'm happy that no one returned my request as this company was exactly what I look for when I need home services. They responded to my request for service thru email/ phone and it was in a timely manner. No waiting weeks for at least a call back. And that process was very easy. We got the day and time that work for us so much appreciation for everyone in the booking and office! Now the most important part... Shawn and Dylan were incredible. My husband

Bob Newcomb

Aug 22, 2021 Report

A very professional interaction from start to finish. Everything that was done was explained and finished quickly. I was given a clear explanation of the future work and why it was needed. Shown pictures and given details as to what I was seeing.
Sean was thorough, professional and friendly. I am glad I chose Firesafe Chimneys.

Linda Newcombe

Aug 15, 2021 Report

Ive used Firesafes services for more than five years. They are efficient and thorough and always do a great job.
Linda Newcombe, Princeton,MA
Services:Chimney cleaning,Chimney flue cleaning,Chimney inspections

Kurt Ristan

Aug 13, 2021 Report

Positive:Professionalism
Firesafe did a good job. Communicated appointment time, conducted thorough inspection and cleaning, did impromptu inspection of another flue at reduced price, was neat, and gave me a complete report with images and recommendations.
Services:Chimney cleaning,Chimney flue cleaning,Chimney inspections