Business Details
30 Years
experience
Your Trusted Healthcare Partner in Paw Paw, WV
Mountaineer Community Health Center was founded in 1996 by local citizens committed to addressing healthcare access challenges in the Paw Paw region. Over 29 years, we have grown to serve patients across West Virginia, Maryland, and Virginia from our state-of-the-art facility built in 2004. Our team of dedicated professionals, many of whom are lifelong community members, delivers comprehensive primary and behavioral health services grounded in evidence-based practices. As a non-profit organization governed by a locally elected board, we maintain unwavering commitment to accessibility, offering sliding fee discounts and accepting all major insurance plans. Recognized as a Health Center Quality Leader in the top 10% nationally since 2022, we combine clinical excellence with community insight to improve health outcomes.Our providers bring decades of specialized experience, including military medicine, pediatric care, and trauma-informed physical therapy. We prioritize preventive care through regular patient engagement and maintain strict compliance with privacy standards. Our partnerships with federal agencies like HRSA ensure continued service expansion while maintaining financial transparency. With extended weekday hours and telehealth options, we strive to meet diverse patient needs. Our mission remains unchanged: to provide quality care regardless of financial circumstances, fostering healthier communities through outreach and education.
Services
Primary Care
Behavioral Health
Well Child Visits
Patient Portal
Health Insurance Assistance
Physical Therapy
Preventive Medicine
Telehealth Services
Medical Records Management
Community Outreach
Details
- Year established: 1996
Highlights and features
- Over 29 years of dedicated healthcare service in the Appalachian region
- Sliding fee discounts based on household income
- Recognized as top 10% health center nationwide since 2022
- Non-profit organization governed by local community members
- Serving patients from three states with culturally competent care
Associations and certifications
- Health Resources and Services Administration (HRSA)
Services
Primary Care
Our primary care services provide comprehensive, continuous medical care for patients of all ages. We offer routine check-ups, chronic disease management, and acute care treatment. Our board-certified providers focus on preventive care and personalized treatment plans.
Behavioral Health
Integrated behavioral health services address mental health and substance use disorders through individual and group therapy. Our licensed clinicians use evidence-based approaches to treat anxiety, depression, and trauma-related conditions. Services include medication management and crisis intervention.
Well Child Visits
Comprehensive pediatric care tracks developmental milestones and immunization schedules for children from newborn to 20 years. We provide growth assessments, learning disorder screenings, and adolescent health services. Our providers offer parental guidance at every stage of development.
Physical Therapy
Specialized physical therapy services address mobility issues and chronic pain management. Our doctorate-trained therapist provides pediatric and adult rehabilitation using trauma-informed care techniques. Services include customized exercise programs and adaptive equipment training.
Sliding Fee Discounts
Income-based sliding fee plans reduce out-of-pocket costs for uninsured and insured patients. Four tiered pricing options cover office visits and essential services. Applications require proof of income and household size documentation for eligibility determination.
People
Tina Waugh
Clinical Director/Risk Manager
Board-certified nurse practitioner with 20 years of clinical experience, including neonatal ICU and military healthcare. Graduated from Paw Paw High School and Chamberlain University. Specializes in family practice and risk management.
Kelsi May
Family Nurse Practitioner
Family nurse practitioner with six years of neuroscience nursing experience. Earned MSN from Chamberlain University in 2023 after graduating from Allegany College of Maryland in 2019. Focuses on holistic patient care and preventive medicine.
Cheri Kay Sessions
Physical Therapist
Doctor of Physical Therapy from University of Southern California with 20+ years of experience. Specializes in pediatric care and trauma-informed treatment. Fluent in American Sign Language and certified in pediatric aquatic therapy techniques.
Questions
How do I schedule an appointment?
Schedule through our patient portal, call us at (304) 947-5500 during business hours, or use online scheduling for select services.
What insurance plans do you accept?
We accept Medicaid, CHIP, Medicare, and most major private insurance plans. Our staff can help verify your coverage details.
Are there payment assistance options?
Yes, we offer four sliding fee discount tiers based on income and household size. Applications require income documentation for eligibility review.
What services do you provide for children?
We offer complete pediatric care including well-child visits, developmental screenings, immunizations, and adolescent health services from birth through age 20.
Can I access my medical records online?
Yes, our patient portal allows secure access to medical records, appointment scheduling, prescription refills, and direct messaging with providers.
Reviews (1)
Sara
Oct 14, 2020
Report
Very nice staff! I was having a COVID test done so didn't see inside but everyone I talked too was super helpful and very nice to deal with.
