Business Details
40 Years
experience
Emergency
services
Your Trusted Partner for Business Telecommunications Solutions
Founded in 1986, ATS Phones has established itself as a leading provider of business communications solutions across Central and Northern Florida. Our mission centers on keeping businesses connected through tailored services that enhance productivity, streamline communication channels, and integrate seamlessly with existing software ecosystems. With decades of experience, we serve a diverse clienteleincluding small businesses, corporations, educational institutions, and government organizationswith personalized care and technical expertise. Our team prioritizes understanding client needs before delivering customized communication systems, backed by a one-year labor warranty and manufacturer guarantees.We offer 24/7 support to resolve technical issues promptly, ensuring minimal disruption to operations. Our nationwide reach extends to the USA and Canada, providing services such as VoIP implementation, network cabling, security camera installation, and maintenance. By leveraging purchasing power, we deliver top-tier brands at competitive prices while offering training to maximize system efficiency. Our commitment to evolving with technological advancements ensures clients remain equipped to meet modern communication demands.
Services
VoIP Services
Unified Communications
Network Cabling
Security Cameras
System Installation
Product Procurement
Maintenance
Details
- Year established: 1986
Highlights and features
- We offer 24/7 personalized customer support for urgent technical needs.
- Our team has over 35 years of experience in business communications systems.
- We provide nationwide service across the USA and Canada.
- All labor includes a one-year warranty for guaranteed reliability.
- We integrate systems with CRM, MS Office/Teams, and customer service software.
What people say
24/7 personalized support
Cost savings significant
Improved patient satisfaction
Quick response times
Trusted partner
Services
VoIP Services
Our VoIP solutions enable businesses to make cost-effective, high-quality calls over the internet. These systems support remote work, scalability, and integration with existing software. Clients benefit from reduced communication costs and enhanced flexibility for growing operations.
Network Cabling
We design and install structured cabling systems for reliable data and voice communication. Services include Cat6/7 cabling, fiber optics, and network infrastructure audits. Businesses gain faster connectivity and reduced downtime with future-proof installations.
Security Cameras
Our security camera installations provide 24/7 monitoring and remote access for commercial properties. Systems include HD cameras, cloud storage, and integration with alarm systems. Clients receive enhanced protection against theft and operational risks.
Unified Communications
This cloud-based platform combines voice, video, messaging, and collaboration tools into one interface. Features include auto-attendants, call routing, and mobile integration. Businesses improve team coordination and customer service responsiveness across locations.
System Maintenance
We offer proactive maintenance and emergency repairs for communication systems. Services include software updates, hardware diagnostics, and 24/7 troubleshooting. Clients experience minimized downtime and extended equipment lifespan with our preventive care programs.
People
David Port
Owner
David Port co-founded ATS Phones with a vision to simplify business communications. He oversees operations and client relations, ensuring personalized service for every customer.
Mandy Port
Owner
Mandy Port co-owns ATS Phones, focusing on strategic growth and client satisfaction. Her leadership ensures the company adapts to evolving communication technologies and market needs.
Questions
What telecom services does ATS Phones offer?
We provide VoIP systems, network cabling, security cameras, unified communications, installation, and 24/7 maintenance support for businesses.
Do you serve businesses outside Florida?
Yes, we offer services nationwide across the USA and Canada, with a focus on Central and Northern Florida.
How quickly can you resolve technical issues?
Our team provides immediate phone support and dispatches technicians promptly for on-site repairs when needed.
What industries do you specialize in?
We serve healthcare, construction, education, government, retail, and small to medium-sized businesses with tailored solutions.
Do you offer equipment warranties?
All new equipment includes manufacturer warranties, and we provide a one-year warranty on all labor services.
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Reviews (1)
Tom Craig
May 26, 2021
Report
As an IT provider, it is refreshing to know that we have a partnership with American Telecommunications Services. They are very knowledgeable and their customer service is second to none! We were being inundated with sales calls and American Telecommunications Services figured out a way to cut our illegitimate calls to none! The phone system they implemented for us doubles as a video conferencing system and the systems works great and looks very professional. Thank you Dave, Mandy, and the entire team at American Telecommunications Services!