Business Details
11 Years
experience
Custom Hot Tubs & Swim Spas in Sacramento
Blue Lagoon Spas is a family-owned business established in 2015 in Fair Oaks, California. With over 15 years of industry experience, owner John Hampton specializes in providing high-quality, customizable Turbo Spas and swim spas designed to meet diverse lifestyle needs. Our commitment to customer satisfaction is reflected in our personalized approach, offering a relaxed, pressure-free environment where clients can tailor their spa selections. All products are built to order using advanced technology, ensuring energy efficiency through California Energy Ratings and ETL listings. We prioritize on-site service and installation, maintaining full oversight of every project to deliver reliable, long-lasting solutions.Our reputation for integrity and expertise has been built through years of positive client testimonials and word-of-mouth referrals. We focus on creating a seamless purchasing experience, combining technical knowledge with a dedication to client education. Our teams deep understanding of spa functionality ensures optimal performance and durability. Located in historic Fair Oaks, we serve the greater Sacramento area, offering both above-ground and in-ground spa options. By avoiding outsourcing and maintaining direct control over service quality, we ensure every client receives consistent, professional support from consultation to installation.
Services
Spa Sales
Swim Spa Customization
Professional Installation
Repair Services
Energy Efficiency Consultation
Details
- Year established: 2015
Highlights and features
- Family-owned business with 15+ years of industry expertise
- Customizable spa options tailored to individual preferences
- Energy-efficient products with California Energy Ratings
- On-site service and installation for quality control
- Dedicated to pressure-free, personalized customer experiences
What people say
No pressure to buy
Great customer service
Knowledgeable staff
Quality products
Reliable installations
Services
Spa Sales
Blue Lagoon Spas offers a wide selection of customizable Turbo Spas designed to fit various lifestyles. Clients can choose from multiple models, colors, and features to create a personalized spa experience. The family-owned business ensures each product meets strict quality standards while maintaining energy efficiency through California Energy Ratings.
Swim Spa Customization
Customizable swim spas combine exercise functionality with relaxation features, available in multiple configurations. Clients can select from advanced hydrotherapy jets, energy-efficient systems, and premium upgrades like Bluetooth integration. Each unit is built to order, ensuring tailored solutions for residential pool spaces or dedicated workout areas.
Professional Installation
The company provides full-service installation with no outsourcing, maintaining quality control throughout the process. Services include site preparation, electrical coordination with licensed professionals, and final system testing. This approach ensures compliance with safety standards while optimizing long-term spa performance and energy efficiency.
Repair Services
Professional repair services cover all aspects of spa maintenance, from routine checkups to complex system fixes. The team uses genuine parts and follows manufacturer guidelines to preserve warranties. Emergency service availability ensures minimal downtime for critical system failures, maintaining client satisfaction.
Energy Efficiency Consultation
Experts provide guidance on maximizing energy savings through proper insulation, cover usage, and system settings. Consultations focus on reducing operational costs while maintaining optimal performance. This service helps clients understand how California Energy Rated products contribute to long-term savings and environmental sustainability.
People
John Hampton
Owner
John Hampton, a Northern California native with 15+ years in the spa industry, founded Blue Lagoon Spas in 2015. He specializes in spa mechanics and energy-efficient systems, prioritizing customer education and satisfaction. His hands-on approach ensures quality control across all services.
Questions
Do you offer customizable spa options?
Yes, all our Turbo Spas and swim spas are fully customizable with options for colors, lighting, and premium features like Bluetooth integration.
Are your spas energy efficient?
All products are California Energy Rated and ETL listed to ensure energy efficiency, reducing operational costs for homeowners.
Do you provide installation services?
Yes, we handle complete installations in-house with no outsourcing, ensuring quality control from start to finish.
What warranty options exist?
Turbo Spas include a 3-year equipment warranty and 10-year structural warranty, with additional service plans available.
Can I finance my spa purchase?
Financing options are available – contact us directly to discuss payment plans and current promotions.
Do you service all Northern California?
We serve the greater Sacramento area, including Fair Oaks, Roseville, and surrounding communities for sales and service.
Videos
Reviews (6)
Bass Hole
Feb 23, 2021
Report
Bought a used spa ..... John had issues with staying heated since day one.... he claimed it was normal... after a year spa quit working and sent him multiple messages and called the business he has yet to call me back... when I bought he he said hey if you have any issues Ill come check it out and you can just pay parts.... I have yet to get a call back horrible way to run a business in my book... especially a spa that was supposedly used in a Model home and never really used
Shelby M.
Dec 26, 2020
Report
Extremely frustrated with my experience with this company! Lied about the age of the hot tub, delivered it to us and it doesn't even work. We called, texted, and I even found the owner John on Facebook! He replied when I initially asked if he was the owner then once he realized who I was he hasn't responded since even after I shamelessly sent several more messages. It's even more frustrating because of facebooks feature that shows when they were last on and he is always on!!!!
Mark M.
Dec 26, 2020
Report
We purchased a used spa from blue lagoon and we were happy with the experience until it was delivered. They delivered a broken hot tub. We called multiple times and they never returned our call. We finally called a repair company to fix the tub. After further inspection it needs a new heater, pump and sensors. Although they told us it went through a reconditioning process. They also told us it was 3-4 years old. We have now verified that the tub is 9 years old. We have now called, text and Facebook messages the store. We have had no response for 10 days. This is a simple fix and would be a simple
Laurie Olinger
Sep 14, 2020
Report
John did what he said he would do and took care of delivery and setup. Very happy with this company and would recommend to family and friends.
James M.
Aug 08, 2018
Report
So after my initial issues with them contacting me back, John worked really hard to make everything right. The install went without any issues and he compensated me for my lost time. He probably needs more employees during the summer but its a good company to do business with.
T. S.
Apr 19, 2017
Report
It's been almost a year now since we got our spa here. We bought a used model, and use it 4-6 days a week when weather permits. It is fantastic!! Like most reviewers, we also found that John provided exemplary customer service in all areas. He gave us a VERY fair price, and went above and beyond in every way in the customer service department both before and after the sale. He had several different used spas, but in talking with him about our needs he recommended one in particular and we've been extremely pleased with it. If you are in the market for a spa, I highly recommend stopping
