Business Details
Your Trusted Hair & Spa Destination in Middlebury, VT
Waterfalls Day Spa has been serving the Middlebury community for over a decade, establishing itself as a premier destination for hair and spa services. Our team of skilled professionals prioritizes personalized consultations to create tailored treatments that meet individual client needs, combining technical expertise with exceptional customer service. For hair services, we begin with a thorough consultation, followed by a hair bath and mask, before delivering customized styling or coloring solutions using premium products like Simply Organics, Oway, and Goldwell. Our spa treatments emphasize holistic wellness, starting with a welcoming experience that includes robe access and a relaxation room (temporarily unavailable due to pandemic restrictions). Clients receive targeted therapies after detailed consultations, concluding with amenities like hot towels and chocolate to enhance their experience.We emphasize transparency in our policies, requiring appointment confirmations via email or text, and maintain clear communication about service modifications during health crises. Our commitment to quality extends to bridal services, offering specialized hair, makeup, and nail treatments with structured deposit and cancellation policies. By integrating trusted product lines such as Dr. Dennis Gross and Dermalogica into facial treatments, we ensure clients receive scientifically backed skincare solutions. Our facility accommodates diverse needs through flexible scheduling, including evening hours on Wednesdays and Saturday morning appointments, while maintaining rigorous hygiene standards.
Services
Haircuts
Facials
Massages
Manicures
Pedicures
Waxing
Bridal Services
Hydrafacials
Color Treatments
Skin Care
Highlights and features
- We offer over 10 years of expertise in hair and spa services.
- Our team provides personalized consultations for every client.
- We use premium hair care brands like Simply Organics, Oway, and Goldwell.
- Our spa treatments combine targeted therapy with post-treatment amenities.
- We maintain clear policies for appointments, deposits, and cancellations.
What people say
Skilled stylists
Relaxing ambiance
Personalized treatments
Professional staff
Great bridal service
Services
Hair Services
Our hair services begin with a comprehensive consultation to understand your style goals. We provide customized cuts, color treatments, and styling using premium products from Simply Organics, Oway, and Goldwell. Clients receive personalized product recommendations and styling tips to maintain their look at home.
Massage Therapy
We offer various massage modalities including Swedish, deep tissue, and prenatal options. Each session includes a consultation to address specific needs, with add-ons like warm stones or CBD oil available. Treatments conclude with amenities to enhance relaxation and recovery.
Facial Treatments
Our estheticians use Dr. Dennis Gross and Dermalogica products for customized facials. Services range from anti-aging therapies to hydrating treatments, addressing concerns like fine lines, acne, and pigmentation. Advanced options include Hydrafacial MD technology for comprehensive skin rejuvenation.
Nail Care
Spa manicures and pedicures include exfoliation, hydration, and polish application. Gel options provide longer wear with instant drying. Specialized treatments like the Healthy Feet Therapy focus on nail and cuticle maintenance without polish application.
Bridal Services
We offer complete bridal packages including hair, makeup, and nail services with fixed pricing. A $100 deposit reserves appointments, with structured cancellation policies. Travel within 25 miles of Middlebury is available for an additional fee.
Questions
What services does Waterfalls Salon & Spa offer?
We provide haircuts, color treatments, massages, facials, manicures, pedicures, waxing, and bridal services using premium products.
Are appointments required?
Yes, appointments must be confirmed via email or text to guarantee availability.
What is your cancellation policy?
Deposits are refundable up to 30 days before services. Cancellations within 7 days incur full charges.
Do you offer bridal packages?
Yes, we provide complete bridal hair, makeup, and nail services with travel options within 25 miles of Middlebury.
What are your current operating hours?
We're open Monday, Tuesday, Thursday, and Friday from 10 AM–5 PM, Wednesday 9 AM–3 PM, and Saturday 9 AM–2 PM.
Reviews (5)
Laura Napolitano
Sep 01, 2021
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The staff were very friendly and I had a wonderful massage, and so did my boyfriend. It's been 24 hours and we're both still feeling great. Alma did an excellent job.
Chad Madson
Jun 14, 2021
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Got a CBD deep tissue massage here. Best birthday present ever. Thanks to Alma and the rest of the staff for a fantastic way to start my 47th trip around the sun. Well done!
Carl Deroberts
May 23, 2021
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My fiance went for Mothrrs day and liked it. She was surprised by how nice it was on the inside. Unfortunately some amenities were off limits due to Covid.
Kylee Lowry
Sep 21, 2019
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The girls here are FANTASTIC! They always fit me in. Always meet and exceed expectations. Polite staff, friendly, and they remember you! They are wonderful! I can't say enough wonderful things about them! I've recieved a number of services from them and every time I leave I am not disappointed! Love. Them!!
Jen Hoague
Sep 08, 2018
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I had my first massage with Barbra and it was AMAZING!! Quiet relaxing and just what I needed. It's clean and quiet and gives you a wonderful experience. Everyone is very nice and the stylist and manicurist are all new and are amazing. The new owner is really making some lovely changes.