Business Details
22 Years
experience
Expert Carpet & Floor Cleaning in Wake Forest, NC
Phoenix Cleaning Solutions has been serving the Triangle area since 2004, providing expert carpet, rug, tile, and hardwood floor cleaning services. As a family-owned and operated business, we prioritize treating every home as if it were our own, combining over 50 years of combined experience with IICRC-certified techniques. Our commitment to using eco-friendly, non-toxic cleaning solutions ensures a safe environment for families and pets while delivering superior results. We stand behind our work with a 100% satisfaction guarantee, offering services in Wake Forest, Raleigh, Cary, and surrounding areas.Recognized with the Angies List Super Service Award and BBB A+ accreditation, our team is dedicated to quality-driven, transparent service. From residential to commercial projects, we utilize advanced equipment like the Butler system to deep clean floors, restore rugs, and maintain the longevity of your investments. Our flexible scheduling, punctuality, and focus on customer needs have made us the top-rated carpet cleaning company in the region.
Services
Carpet Cleaning
Tile Grout Cleaning
Hardwood Floor Cleaning
Upholstery Cleaning
Oriental Rug Cleaning
Details
- Year established: 2004
Highlights and features
- Over 50 years of combined experience in floor cleaning.
- Fully insured and IICRC-certified technicians.
- Eco-friendly, non-toxic cleaning products for safety.
- Family-owned with personalized, reliable service.
- 100% satisfaction guarantee on all work.
Associations and certifications
- IICRC (Institute of Inspection Cleaning and Restoration Certification)
What people say
Top-rated
Satisfaction guaranteed
Eco-friendly
Professional
Excellent service
Services
Carpet Cleaning
Our carpet cleaning uses hot water extraction and non-toxic solutions to remove deep stains and allergens. We serve residential and commercial clients in Wake Forest and Raleigh, NC. Our IICRC-certified team ensures carpets are dry and fresh within hours, extending their lifespan with protectant treatments.
Oriental Rug Cleaning
We specialize in cleaning delicate oriental and area rugs at our facility using immersion and steam methods. Rugs are inspected, dusted, and treated for odor removal before delivery. Our bonded and insured process preserves the value and appearance of heirloom and specialty rugs.
Tile Grout Cleaning
Our tile and grout cleaning removes embedded grime with high-pressure rinsing and pH-balanced cleaners. We seal surfaces to prevent future staining, serving kitchens, bathrooms, and commercial spaces. Results include brighter tiles and hygienic, mold-resistant grout lines.
Hardwood Floor Cleaning
We clean solid wood, engineered, and laminate floors using pH-neutral solutions and mechanical agitation. Our extraction process leaves floors dry and spotless immediately. Services include pre-existing damage assessment and protectant application to maintain luster and durability.
Upholstery Cleaning
Our upholstery cleaning restores sofas, chairs, and cushions with fabric-safe techniques. We remove stains and allergens from natural and synthetic materials, offering in-home services for convenience. Outdoor furniture and pillows are also treated for lasting freshness.
Questions
What areas do you serve?
We serve Wake Forest, Raleigh, Cary, Morrisville, Chapel Hill, Durham, Apex, and Clayton, NC.
Do you offer eco-friendly cleaning?
Yes, we use non-toxic, biodegradable products and the Butler system for safe, green carpet and floor cleaning.
Are your technicians certified?
Our team is IICRC-certified, ensuring expertise in carpet, rug, and floor cleaning standards.
What payment methods do you accept?
We accept cash, checks, and major credit cards for your convenience.
Do you guarantee your work?
Yes, if you’re unsatisfied with our service, you don’t pay—simple as that.
How often should carpets be cleaned?
Manufacturers recommend professional cleaning every 12–24 months to maintain warranties and longevity.
Videos
Reviews (5)
Christina Aiken
Jan 03, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Service was prompt, and the results were outstanding. The technicians were very friendly and answered all of questions knowledgeably. We will be using Phoenix in the future for sure.
Services:Clean area rugs,Clean upholstery
Service was prompt, and the results were outstanding. The technicians were very friendly and answered all of questions knowledgeably. We will be using Phoenix in the future for sure.
Services:Clean area rugs,Clean upholstery
Tracey Pelton Micham
Dec 16, 2021
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Positive:Professionalism,Punctuality,Responsiveness,Value
The two gentleman that came to my home were on time they were professional they did an excellent job this is the second time Ive use this business and would highly recommend.
Services:Clean area rugs,Clean carpet,Remove pet stains & odors
The two gentleman that came to my home were on time they were professional they did an excellent job this is the second time Ive use this business and would highly recommend.
Services:Clean area rugs,Clean carpet,Remove pet stains & odors
Justin Nawrocki
Dec 13, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
This is the second time we've used Phoenix and we got the same level of quality and service and I swear we paid less than the first cleaning. Great company, highly recommended
Services:Clean carpet,Remove pet stains & odors
This is the second time we've used Phoenix and we got the same level of quality and service and I swear we paid less than the first cleaning. Great company, highly recommended
Services:Clean carpet,Remove pet stains & odors
Debbie Kotecki
Dec 03, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
All of our rugs are once again beautifully cleaned and in time for the holidays. Phoenix always delivers with professional serviceworkers listened to our specific requests and quietly did the job thoroughly and quickly! Thanks so much!!
Services:Clean area rugs,Clean carpet
All of our rugs are once again beautifully cleaned and in time for the holidays. Phoenix always delivers with professional serviceworkers listened to our specific requests and quietly did the job thoroughly and quickly! Thanks so much!!
Services:Clean area rugs,Clean carpet
Linda Ross
Nov 26, 2021
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Professional, Personable, Pristine cleaning! I am always pleased with Phoenix and you will be too. Don't wait anymore!
Services:Clean area rugs,Clean carpet,Remove pet stains & odors
Services:Clean area rugs,Clean carpet,Remove pet stains & odors
