Business Details
28 Years
experience
Integrated Healthcare Services in North Bend, OR
Waterfall Community Health Center was founded in 1998 through grassroots efforts to address healthcare disparities in Coos County, Oregon. As a Federally Qualified Health Center (FQHC), we provide integrated medical, dental, and mental health services to underserved populations, including those without insurance. Our sliding fee scale ensures affordability based on income and family size. Governed by a community-based board, we prioritize patient-centered care and cultural competency. Our multidisciplinary team includes physicians, nurse practitioners, and behavioral health specialists.We operate school-based clinics and mobile units to expand access in rural areas. Accredited as a Patient-Centered Medical Home, we emphasize preventive care and chronic disease management. Our commitment to equity drives initiatives addressing social determinants of health. We partner with local organizations to enhance community well-being through programs like Veggie Rx. Recognized for excellence, we received the 2025 Patient Experience Award for continuous quality improvements.
Services
Primary Care
Mental Health
Dental Care
Women's Health
Autism Program
School-Based Services
Social Health Program
Integrated Behavioral Health
Mobile Health Unit
Psychiatry
Details
- Year established: 1998
Highlights and features
- We offer integrated care combining medical, dental, and behavioral health services
- Our sliding fee scale adjusts costs based on income and family size
- Community-governed board ensures local healthcare needs remain our priority
- We operate school-based clinics and mobile units for rural accessibility
- Accredited Patient-Centered Medical Home with evidence-based care practices
Associations and certifications
- Federally Qualified Health Center (FQHC)
- Patient-Centered Medical Home (PCMH)
What people say
Great place
Showed compassion
Positive visit
Best staff
Saved my life
Services
Primary Care
Our primary care services provide comprehensive, continuous medical care for patients of all ages. We focus on preventive care, chronic disease management, and acute illness treatment through personalized care plans. Our board-certified providers emphasize patient education and wellness promotion to improve long-term health outcomes.
Mental Health
We offer evidence-based mental health services addressing depression, anxiety, trauma, and other behavioral health conditions. Our integrated approach combines counseling, medication management, and community support resources to promote holistic well-being for individuals and families in a stigma-free environment.
Dental Care
Our dental program provides preventive and restorative care including cleanings, fillings, and emergency dental services. We emphasize oral health education and early intervention to maintain dental wellness for patients of all ages through affordable, accessible treatment options.
Women's Health
Comprehensive women's health services include annual exams, family planning, prenatal care, and menopause management. Our providers specialize in addressing gender-specific health needs with compassionate, culturally competent care throughout all life stages.
Autism Program
Our specialized autism program offers diagnostic evaluations, therapy services, and family support for children on the spectrum. We provide individualized treatment plans combining occupational therapy, behavioral interventions, and school collaboration to optimize developmental outcomes.
People
Kalee Short
Certified Clinical Medical Assistant
Kalee Short is a dedicated medical assistant recognized for exceptional patient care and team leadership. She consistently demonstrates compassion, integrity, and clinical excellence in supporting providers and patients.
Questions
What services does Waterfall offer?
We provide primary care, mental health services, dental care, women's health, autism support, school-based clinics, and mobile health services across the Southern Oregon Coast.
Do you accept uninsured patients?
Yes, we offer a sliding fee scale based on income and family size for uninsured patients to ensure accessible care for all community members.
Are services available after hours?
Our clinics operate Monday-Friday 8am-7pm with emergency services accessible through local hospitals after hours via our answering service.
How can I schedule an appointment?
Call our main number (541) 756-6232 during operating hours or use our online OCHIN MyChart portal for appointment requests and management.
What insurance plans are accepted?
We accept Medicare, Oregon Health Plan/Medicaid, private insurance, and offer discounted services for uninsured patients through our sliding fee program.
Are there services for school-aged children?
Yes, we operate school-based health centers at Marshfield High School and North Bay Elementary, providing accessible care during school hours.
Videos
Reviews (4)
Cancino Christina
Sep 16, 2020
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Nancy is the most rude, unhelpful person and definitely makes me question the ability of this clinic. I would recommend she find another job in which customer service or the need to assess medical risk or the urgency for medical care is not needed.
Lisa Nation
Sep 06, 2020
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Yes I love it Coos Bay office they were very kind and Carrie what a lot of passion much love The Coos Bay office
Cherish Benavidez
Aug 15, 2019
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They put you on a medication and tell you to come back in a month to determine if you can keep taking it. Then when I show up for the appointment, it's canceled, and they called the day before but left no message. So I reschedule for another month out, which is the soonest they can get me in, and show up to find they canceled again, but didn't even call this time. I showed them my call log to prove there was no call, but the manager implied I was lying.
Cleone Lyvonne Reed
Jul 12, 2015
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I have been to lots of charity events, but the one hosted by and for the Waterfall Clinic at the Mill Casino was the BEST event I have ever attended. The organization was fabulous. Everything ran right to the schedule, like within a minute or two. The food was wonderful. The service was great. The Silent Auction was extraordinary in its execution.… Never before have I seen one like this. In addition to the Minimum Bid and the Retail Value was a BUY IT NOW feature with an amount significant OVER retail. My friend did a BUY IT NOW for what I consider big bucks. The Auctioneer was an 80-year
