Business Details
16 Years
experience
Expert Dog Walking & Cat Sitting Services in NYC
Founded in 2010, Wags West is a locally-based, family-owned pet care service specializing in dog walking and cat sitting on New York's Upper West Side. Our team of experienced professionals, all certified in Pet CPR and First Aid, prioritizes personalized care through rigorous training in animal behavior and safety protocols. We serve neighborhoods including Lincoln Square, Waterline Square, and Morningside Heights, offering tailored services like puppy visits, private walks, and GPS-tracked cat visits.With a strict three-dog maximum for group walks and a focus on positive reinforcement training, we ensure every pet receives individualized attention. Our commitment to quality care has made us a trusted choice for over a decade, with client testimonials highlighting our reliability and genuine love for animals.
Services
Dog Walking
Puppy Visits
Cat Visits
Private Walks
Group Walks
GPS Tracking
Puppy Training
Litter Maintenance
Pet Sitting
In-Home Consultation
Details
- Year established: 2010
Highlights and features
- Certified Pet CPR and First Aid professionals on staff
- Personalized care with maximum 3-dog group walks
- GPS-tracked cat visits with daily email updates
- Specialized puppy training and socialization programs
- Thorough staff vetting with double interviews and background checks
What people say
Loving care
Well-trained professionals
GPS tracking
Daily email updates
Puppy training expertise
Services
Dog Walking
Our dog walking service offers 30-45 minute sessions through Upper West Side parks. Available as private or small-group walks (max 3 dogs), each session includes post-walk reports, treats, and fresh water. Certified handlers use positive reinforcement techniques to ensure safe, enjoyable experiences for all pets.
Puppy Visits
Specialized puppy care focusing on training and socialization. Our 30-minute visits include potty training assistance, basic obedience instruction, and leash training. All sessions conducted privately until vaccination completion, with customized programs tailored to each puppy's developmental needs.
Cat Visits
Comprehensive cat care visits featuring litter maintenance, feeding, hydration, and playtime. Available in 15 or 30-minute durations, each visit includes GPS tracking and daily email updates. Our handlers provide personalized attention for both outgoing and shy felines to ensure comfort during owner absences.
Private Walks
Exclusive dog walking sessions for pets preferring individual attention. Available in 30 or 45-minute durations with certified handlers trained in behavior assessment. Limited availability during peak hours ensures focused care and customized walking routes tailored to each dog's specific needs.
Group Walks
Carefully curated group walks with temperament-matched dogs. Maintaining a strict 3-dog maximum per handler ensures safety and quality interaction. Sessions include park exploration, socialization opportunities, and structured play while following established safety protocols for all participating pets.
Questions
What areas do you service?
We serve Upper West Side neighborhoods including Lincoln Square, Waterline Square, Riverside Blvd, and Morningside Heights within zip codes 10023, 10024, 10025, and 10069.
Are your staff certified?
All team members hold Pet CPR and First Aid certifications with specialized training in dog behavior, body language, and safety protocols for both canine and feline care.
How do cat visits work?
Our 30-minute cat visits include litter maintenance, feeding, hydration, playtime, and daily email updates. GPS tracking ensures accountability with personalized attention for each pet's temperament.
What puppy services do you offer?
We provide private puppy visits focusing on potty training, basic obedience, and leash training. Sessions are customized to individual needs with gradual socialization programs for developing dogs.
Can I request private dog walks?
Private walks are available in 30 or 45-minute durations with experienced handlers. Availability is limited during peak hours to maintain quality one-on-one interaction for pets requiring individual attention.
What safety measures are in place?
We implement double staff interviews, background checks, and comprehensive training in positive reinforcement techniques. Group walks maintain a strict 3-dog maximum with certified professionals monitoring all interactions.
Reviews (5)
Elizabeth Muller
Oct 31, 2021
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Positive:Professionalism,Quality,Reliability,Value
These guys are amazing. Very attentive to pets needs and great with dogs AND cats. So lucky to have them in our neighborhood!
These guys are amazing. Very attentive to pets needs and great with dogs AND cats. So lucky to have them in our neighborhood!
R. Michele R.
Sep 15, 2021
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In response to Marixa G's response:
What would I gain by lying? I feel bad for the person who's keys I have.
I'm just putting this out there for your own protection. I am responsible for the missing keys so I had to fill out paper work from my building and get new locks put in.
What would I gain by lying? I feel bad for the person who's keys I have.
I'm just putting this out there for your own protection. I am responsible for the missing keys so I had to fill out paper work from my building and get new locks put in.
Christine Harris
Aug 18, 2021
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I cant say enough positive things about Wags West and Michael + Marixa. Upon getting my first dog, I did a LOT of research/interviews for walkers in the UWS and hands down- Wags West is the greatest. From puppy playtime to small group walks, they have cared for Ruby for the last almost 5 years- they're only walker she's known. All of the walkers are so kind, thoughtful and Ruby LOVED her walks (Special shout out to Tiffany, Matt, Maria). Michael + Marixa are equally amazing and scheduling, last min changes, etc were a breeze. Very sad to leave Wags West, if you ever expand to New Jersey let me
Leslie Sherr
Jun 30, 2021
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Positive:Professionalism,Quality,Reliability,Responsiveness
They care for our dog as if he belonged to them. I trust them completely. Reasonable, reliable and responsible.
They care for our dog as if he belonged to them. I trust them completely. Reasonable, reliable and responsible.
Mary Katherine Woodall
Dec 27, 2020
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We love Wags West! They have been walking our dog Walter consistently for 2 years now. They are extremely reliable and always get back to us quickly with any requests or questions we have. I would recommend Wags West to anyone looking for a thoughtful and trustworthy dog walker!
