Advanced Call Center features allow your agents to take more calls while distributing them evenly between your agents. Detailed reporting allows managers to track agent productivity and more. Predictive dialers are ideal for business environments where agents dial large amounts of outbound calls.
Automated dialing systems can significantly increase agent productivity by eliminating agent dialing times, filtering out answering machines, and providing a central interface for storing lead information.Cutting edge features and the ability to custom tailor those features to the specific needs of your business.
Automated dialing systems can significantly increase agent productivity by eliminating agent dialing times, filtering out answering machines, and providing a central interface for storing lead information.Cutting edge features and the ability to custom tailor those features to the specific needs of your business.
Services
Business Phone Systems
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Freevoice is a complete business phone system complimented by our low cost phone service. With no onsite hardware to buy or maintain and a single contact for unlimited support, the uptime is far greater than any local system can provide. Easy monthly terms ensure you are 100% satisfied as you are free to choose another provider and any time.
Call Centers
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The Freevoice Call Center provides a full suite of call center options including ACD, unlimited queues, and call recording. A live queue dashboard and detailed reporting brings call center management to a clearly defined science. Live or automated voice answering is routed by defined times, rules, and variables.
Predictive Dialers
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Improve Agent Productivity - By dynamically detecting when a live contact has been reached, a predictive dialer system will ensure that representatives don't waste time with busy signals, voicemail messages, or incorrect numbers. Boost Call Volumes - Companies can reach out to more people in a shorter period of time, by calling numbers in succession from a database, and dialing multiple numbers for each contact.
Business Phones
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The Cisco IP Phone 7811 delivers simple, highly secure, and cost-effective VoIP communications for small to large businesses. High-resolution, graphical display, Speakerphone for hands-free communications Integrated IEEE 10/100 ethernet switch for Local PC Multi-call per-line appearances.
The phone has the following keys Two-way navigation and select keys Hold/Resume, Transfer and Conference keys Messaging, Service and Directory keys Standard key pads Volume control toggle key Headset jack and key are not available on the IP Phone 7811.Intercom is not available on the IP Phone 7811.
The phone has the following keys Two-way navigation and select keys Hold/Resume, Transfer and Conference keys Messaging, Service and Directory keys Standard key pads Volume control toggle key Headset jack and key are not available on the IP Phone 7811.Intercom is not available on the IP Phone 7811.
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