Business Details
20 Years
experience
Trusted Medical Supplies in Mountain Home, AR
Family Medical Supply has served Arkansas residents for over 15 years as a trusted provider of essential medical products. Specializing in diabetic, urological, and incontinence supplies, we deliver premium brands directly to homes with complimentary shipping. Our team collaborates with healthcare providers to secure necessary documentation and processes insurance claims for Medicare, Medicaid, and private plans. As an accredited Medicare provider since 2006, we ensure patients receive required equipment with minimal out-of-pocket costs. Our comprehensive offerings include power wheelchairs, hospital beds, and portable oxygen concentrators.Staffed by professionals trained in product education and insurance navigation, we maintain partnerships with Arkansas DHS PASSE providers to streamline access to critical supplies. With two convenient phone numbers and physical locations in Mountain Home, we combine local expertise with nationwide service standards. Our commitment to quality extends to personalized training for product use and regular follow-ups for supply replenishment. By focusing on patient well-being and provider collaboration, we aim to be Arkansas' premier medical supply partner.
Services
Back Braces
Catheters
Diabetic Supplies
Incontinence Products
Power Wheelchairs
Details
- Year established: 2006
Highlights and features
- 15 years of experience as an accredited healthcare provider
- We offer FREE statewide shipping on all products
- Our team works directly with doctors for insurance claims
- We are Arkansas DHS PASSE network participants
- Personalized product training included with all equipment
Associations and certifications
- Medicare
Services
Diabetic Supplies
We provide Bionime GS550 testing systems with contamination-resistant strips for accurate blood sugar monitoring. Our trained staff offers usage instruction and bills Medicaid, Medicare, and private insurers. Products include meters, lancets, and testing strips with no upfront costs for qualified patients.
Catheter Supplies
Our inventory includes straight catheters, Coude catheters, closed sterile systems, and Foley drainage solutions. We supply both men's and women's products with free samples for fit testing. Our specialists coordinate with healthcare providers to ensure proper documentation and insurance coverage for self-catheterization needs.
Incontinence Products
We offer pull-ups, briefs, underpads, and female liners tailored to Medicaid coverage limits. Our staff works with physicians to establish care protocols and automatically replenishes supplies monthly. We also assist adolescents in qualifying for ARkids Medicaid Program benefits for incontinence aids.
Power Wheelchairs
Our selection includes Victory 10.2, Go Go Ultra X, and Maxima models with weight capacities up to 300 lbs. These feature advanced electronics, easy disassembly, and ergonomic designs. We provide product demonstrations and home delivery across Arkansas with insurance billing assistance.
Home Medical Equipment
We supply hospital beds, bathroom safety rails, shower chairs, and portable oxygen concentrators. Our team ensures proper setup and provides usage training. All equipment qualifies for insurance billing with free home delivery available statewide for Arkansas Medicaid and Medicare patients.
People
Randy Swearingen
Owner
With over 15 years in medical supply management, Randy leads operations while maintaining Arkansas DHS PASSE provider partnerships. He focuses on expanding access to critical healthcare products across rural Arkansas communities.
Stephanie Sinor
Chief Operating Officer
Stephanie oversees daily operations and insurance coordination, ensuring seamless Medicaid/Medicare billing processes. She manages staff training programs to maintain compliance with Arkansas state healthcare regulations.
Casey Swearingen
Customer Service
Casey handles patient consultations and product education, specializing in home delivery logistics. They coordinate monthly supply replenishment for incontinence and diabetic management products.
Questions
What insurance plans do you accept?
We accept Medicare, Medicaid, ARKids, Arkansas BC/BS, and most Arkansas DHS PASSE provider plans with standard co-pays applying.
Do you offer home delivery?
Yes, we provide free statewide shipping for all approved medical supplies and equipment in Arkansas.
How do I get diabetic supplies?
Contact us to verify insurance coverage, then we'll coordinate with your doctor for necessary orders and deliver supplies directly to your home.
Can you help with catheter product selection?
Our specialists offer free samples and education to ensure proper fit and technique for all catheter types.
What mobility equipment options exist?
We carry multiple power wheelchair models including Victory, Go Go, and Maxima brands with features like EZ Turn Technology and feather-touch disassembly.
Reviews (1)
Lindsey Wallis
Nov 11, 2020
Report
Amazing staff, wonderful customer service, a wide range of choices, and great prices! I will be purchasing all of my scrubs here from now on.