Business Details
50+ Years
experience
Emergency
services
Trusted Security Services in Toledo, OH
Continental Secret Service Bureau has been a family-owned leader in private security since 1919, serving businesses across Ohio, Michigan, Kentucky, West Virginia, and Indiana. With over 400 trained security guards, we tailor our services to meet the unique needs of each client, offering armed guards, unarmed guards, loss prevention officers, and pre-employment screenings. Our commitment to quality service, integrity, and professionalism has earned the trust of companies for over a century. We pioneered a 24-hour dispatch communication system to address issues immediately, ensuring 100% customer satisfaction. Our service guarantee ensures clients do not pay for any shift where a problem occurs.We provide site-specific training, hourly check-ins with personnel, and 24/7 account management to maintain safety and security. Our team undergoes rigorous pre-employment screenings, including criminal background checks, BMV verification, and drug tests. We specialize in serving diverse industries such as factories, healthcare systems, car manufacturers, government buildings, and private properties. Our legacy of innovation and dedication to excellence continues under third-generation leadership, maintaining the highest standards of professional ethics. We reward sustained quality performance with internal promotions and monetary incentives, ensuring a motivated and skilled workforce.
Services
Armed Guard Services
Unarmed Guard Services
Pre-Employment Screenings
Loss Prevention Officers
24/7 Dispatch Services
Tailored Security Plans
Details
- Year established: 1919
Highlights and features
- We have over 100 years of experience in private security.
- Our team includes 400+ trained security guards.
- We offer a service guarantee with no payment for problematic shifts.
- We provide 24/7 dispatch and account management.
- Our pre-employment screenings include criminal background checks and drug tests.
Services
Armed Guard Services
Our licensed, armed officers undergo rigorous screening and job-specific training to meet client needs. They provide on-site security for diverse industries, ensuring asset protection and immediate response to threats. With 24/7 oversight and a service guarantee, we ensure reliable coverage and accountability for every shift.
Unarmed Guard Services
Our unarmed security professionals deliver exceptional customer service and site-specific expertise. We customize training to client requirements, focusing on safety protocols and incident prevention. Hourly check-ins and 24/7 account management ensure consistent performance and rapid resolution of any issues that arise.
Pre-Employment Screenings
We conduct comprehensive background checks including criminal history, BMV records, and drug screenings to help clients select qualified candidates. Our systems prioritize accuracy and timeliness, supporting informed hiring decisions. This service ensures compliance with industry regulations and enhances workplace safety.
Loss Prevention Officers
Our elite plain-clothed officers specialize in identifying and prosecuting theft while maintaining discretion. They protect client assets through proactive monitoring and investigative expertise. Tailored strategies and rigorous training ensure effective loss prevention across retail, manufacturing, and commercial environments.
24/7 Dispatch Services
Our dedicated dispatch team provides round-the-clock support using proprietary communication systems for immediate issue resolution. Supervisors fill unfilled shifts promptly, and management maintains open lines of communication to ensure uninterrupted service. This system guarantees rapid response times and operational continuity.
People
Scott Wunder
President/CEO
Scott Wunder leads as President/CEO, continuing the family legacy since 1965. He emphasizes quality service, integrity, and innovation in security solutions. Under his leadership, the company maintains its commitment to client satisfaction and industry excellence.
Kerry Wunder
Executive Vice President
Kerry Wunder serves as Executive Vice President, overseeing strategic operations and client relations. With decades of experience, she ensures adherence to high service standards. Her focus on team development and client needs strengthens the company's market position.
Kassidy Halstead
Operations Manager
Kassidy Halstead manages daily operations, ensuring efficient service delivery and compliance with protocols. She coordinates training programs and field supervision to maintain service quality. Her leadership supports the company's 100% satisfaction guarantee.
Nate Sheeder
Menards Operations Manager
Nate Sheeder specializes in managing security operations for Menards locations. He implements site-specific protocols and oversees personnel training. His expertise ensures tailored security solutions that align with client requirements.
Sarah Allison
Uniform Coordinator
Sarah Allison oversees uniform customization and distribution, maintaining professional standards across teams. She ensures gear meets operational needs while reflecting client branding. Her attention to detail enhances the company's professional image.
Questions
What security services does Continental Secret Service Bureau offer?
We provide armed and unarmed guards, loss prevention officers, pre-employment screenings, and 24/7 dispatch services tailored to client needs.
Do you guarantee service quality?
Yes, clients do not pay for any shift where a problem occurs, and we ensure no unfilled shifts with trained supervisors.
Which areas do you serve?
We operate across Ohio, Michigan, Kentucky, West Virginia, and Indiana, with headquarters in Toledo, Ohio.
What training do your security personnel receive?
Our guards undergo rigorous pre-employment screenings, site-specific training, and ongoing professional development to meet industry standards.
Are your services available 24/7?
Yes, our dispatch team and account managers provide round-the-clock support for uninterrupted security coverage.
Reviews (5)
Nanners Bam
Jul 16, 2021
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Great company the best employer anyone could ask for has treated me like a member of the family going above and beyond time and time again for their employees.
Ryan Mccann
Apr 20, 2021
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I currently am a LPO for the company but also worked in the uniform division for about a month. granted every company has its downfalls. I would say there are quite a bit of cooperate communication issues between our dispatch, higher ups, HR, and employees, but overall my managers are really great and are very chill. its nice to have mangers that I know if I have a problem 1. they will not only help find a solution , but will lead me in that direction. 2. if I have a concern , they measure it gets taken care of, and 3. they have my back. I would say after seeing all these reviews that maybe this
Seth Ward
Apr 18, 2021
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I've been employed with Continental for almost a decade of my life and I couldn't imagine doing anything else. I work along side some of the best professionals in the security business and it's nice knowing you always have someone to have your back. Continental has been there for me at times I needed it most and I'll forever be grateful for the things I've accomplished for myself while being employed through them. All I can say is show up to work and do your job as specified and you will not regret working for this company!!!
Miles Swint
Apr 17, 2021
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As a current Loss Prevention Officer for this company I have to say that its been an amazing last 7 months with the company. All supervisors are very easy to get ahold of and reply back in a responsible and timely manner. Ive NEVER had an issue with payroll or being paid on my correct paydays (unlike some other small security companies). They are always professional and very understanding of any personal situations and are very flexible with scheduling as well. Loss Prevention is something Ive always wanted to get into as I have 10+ years of private security experience and I couldnt
Adam Geer
Mar 22, 2021
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I have worked for Continental for just over a year now. I can say, they are always trying to improve, whether it's relations with employees, clients, or the public. Private security is a demanding profession that often gets the short end of the stick, but the truly do appreciate their employees. I have met and heard stories of employees that have been here for more than 25 years. That has to say something about the company.
