Business Details
20 Years
experience
Emergency
services
Your Trusted Snowshoe Property Management Experts
Mountaintop Condos was founded in 2006 by Chris and Alison Dunavent, driven by a vision to provide exceptional property management services in Snowshoe, WV. As veteran-owned and operated, we prioritize dedication, discipline, and service excellence. Our team consists of local Snowshoe homeowners who leverage intimate market knowledge to maximize rental income for clients. We utilize dynamic pricing strategies and advanced technology like the Hostaway Owner Portal to ensure transparency and real-time performance tracking.Our commitment to personalized service, combined with 24/7 guest support and professional maintenance, sets us apart. We pride ourselves on competitive fees with no hidden costs, while maintaining compliance with all state and local tax regulations. Our mission is to treat every property as if it were our own, ensuring owners achieve optimal returns and guests enjoy unforgettable stays.
Services
Property Management
Vacation Rentals
Dynamic Pricing
Guest Experience Management
Maintenance Services
Details
- Year established: 2006
Highlights and features
- Veteran-owned with disciplined, service-oriented management
- Dynamic pricing tools optimize rental revenue year-round
- Hostaway Owner Portal provides full financial transparency
- No hidden fees competitive pricing with clear breakdowns
- 24/7 guest support and professional maintenance services
Associations and certifications
- West Virginia Real Estate Commission
What people say
Maximize rental income
Outstanding job
Top-notch service
Hassle-free experience
Personalized care
Services
Property Management
We handle all aspects of vacation property management, from pricing strategy to guest communication. Our services include dynamic rate optimization, professional marketing across major platforms, and 24/7 guest support. By leveraging local market expertise and advanced technology, we maximize rental income while ensuring property owners enjoy complete transparency through real-time performance tracking.
Dynamic Pricing
Our data-driven pricing strategy adjusts rates based on seasonal demand, local events, and competitor analysis. This approach ensures maximum occupancy during slow periods while capitalizing on high-demand times. Unlike static pricing models, our system continuously adapts to market conditions, helping property owners achieve consistent revenue growth without manual intervention.
Guest Experience Management
We provide comprehensive guest support throughout their stay, including seamless check-in/check-out processes and prompt issue resolution. Our team ensures professional cleaning between stays and proactive maintenance to maintain property standards. This focus on guest satisfaction helps generate positive reviews and repeat bookings, directly contributing to long-term rental success.
Maintenance Services
Our maintenance program includes regular cleaning, preventative upkeep, and emergency repair response. We ensure properties remain in pristine condition year-round through scheduled inspections and immediate attention to guest concerns. This proactive approach protects property investments while maintaining high guest satisfaction scores through consistently well-maintained accommodations.
Marketing Optimization
We maximize property visibility through multi-platform listings on Airbnb, VRBO, and Booking.com. Our team creates professional photography, optimized descriptions, and targeted keyword strategies to attract ideal guests. This comprehensive marketing approach increases booking rates and ensures properties stand out in competitive mountain resort markets.
People
Chris Dunavent
Broker/Owner
Chris Dunavent, a West Virginia native and veteran, brings military discipline to property management. With over 15 years of local real estate experience, he developed dynamic pricing systems that increase rental revenue. His hands-on approach ensures technical excellence in property operations.
Alison Dunavent
Operations Manager
Alison Dunavent oversees daily operations with attention to detail cultivated through years of managing Snowshoe properties. Her guest-focused approach ensures exceptional visitor experiences while maintaining owner profitability. She coordinates maintenance and communication teams to deliver consistent service quality.
Questions
What property management services do you offer?
We provide full-service management including dynamic pricing, guest communication, maintenance, marketing, and financial reporting through the Hostaway Owner Portal.
How do you maximize rental income?
Our dynamic pricing system adjusts rates based on real-time market data, seasonal demand, and local events to optimize occupancy and revenue throughout the year.
Are there hidden fees?
No hidden fees. Our transparent pricing includes all services with clear breakdowns for property maintenance, marketing, and management costs.
How does guest support work?
We offer 24/7 guest assistance, emergency maintenance response, and professional cleaning services between stays to ensure positive visitor experiences.
Can owners use their properties personally?
Yes, we allow unlimited personal use blocks with no restrictions on owner vacation scheduling or duration.
How are taxes handled?
We collect and remit all required taxes including 6% WV state tax, 6% Pocahontas County tax, and 2% Snowshoe Resort District fees for each reservation.
Reviews (4)
Sharon Kessel
Jan 31, 2022
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Positive:Professionalism,Responsiveness
Had a wonderful mini vacation and the location of the condo at the top of the lift made for easy access to the slopes. The condo was well equipped for all we needed. The check in instructions were very thorough making for a seamless process. Condo was very clean and bed quite comfortable. Would definitely stay here again
Had a wonderful mini vacation and the location of the condo at the top of the lift made for easy access to the slopes. The condo was well equipped for all we needed. The check in instructions were very thorough making for a seamless process. Condo was very clean and bed quite comfortable. Would definitely stay here again
Kendra Isbell
Jan 27, 2022
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We stayed here for a few nights while on a ski trip at Snowshoe mountain. The condo itself was a bit dated, but it worked. We enjoyed the location nearby a ski rental place and fairly close to the slopes, just a very short drive or a short walk. The only issue we had was that the toilet in the main bathroom didnt work properly. Thankfully, there was a small half bath in addition to the main bathroom. I sent an email to the email provided stating the issue, but Im unsure if it actually went through due to our phone service not working well on the mountain. All in all, for the value of the
Noah Rogers
Jan 14, 2022
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Our stay at Mountain Lodge 190 was lovely. The unit accommodated our family of 2 adults + 4 teens. The view of the sunrise is beautiful and inspired us to get outside to ski. The unit was very quiet, as it is
located at the end of the hall. We did not hear any noise from adjacent units. We used the entrance across from our unit to quickly exit the condo and to walk easily to the slopes. We were happy with the
quick ski in/ski out access we had to multiple runs and Ballhooter lift. Due to COVID restaurant closings, we very much utilized the kitchen, and it met our needs. Not fancy, but quite functional
located at the end of the hall. We did not hear any noise from adjacent units. We used the entrance across from our unit to quickly exit the condo and to walk easily to the slopes. We were happy with the
quick ski in/ski out access we had to multiple runs and Ballhooter lift. Due to COVID restaurant closings, we very much utilized the kitchen, and it met our needs. Not fancy, but quite functional
Kevin Clay
Jan 07, 2022
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The location was great! We were within walking distance of restaurants and slopes. The double bed was comfortable but the fold out couch wasnt so comfortable for my two adult sons. The condo was clean but we couldnt get either the fan remote in the bedroom or the TV remote to work properly.