Business Details
22 Years
experience
Trusted VoIP & Unified Communications Solutions
CCG Telecom has been a trusted partner in Voice over IP (VoIP) solutions since 2004, specializing in seamless transitions from legacy systems to modern unified communications. Our expertise spans SIP enablement, Microsoft Teams deployments, and enterprise collaboration tools, serving businesses from Fortune 100 enterprises to local startups. With strategic partnerships with industry leaders like AudioCodes, Polycom, and Microsoft, we deliver certified solutions backed by end-to-end support, including planning, implementation, and ongoing monitoring. Our dedicated team prioritizes security, compliance, and network optimization, ensuring reliable voice and data integration.We operate a live demonstration network for hands-on client experiences and provide quarterly billing options for cost-effective scalability. With over two decades of collective experience, our professionals offer tailored documentation, knowledge transfer, and SBC/Gateway monitoring to minimize downtime and maximize ROI. Headquartered in Westerly, Rhode Island, we serve global enterprise networks while maintaining a commitment to personalized service and long-term partnerships.
Services
VoIP Security
Microsoft Teams Deployment
VoIP Infrastructure
Network Monitoring
Unified Communications
SIP Enablement
VoIP Recording
Disaster Recovery
Phone Provisioning
Cloud Integration
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of VoIP deployment expertise with certified partners.
- Our team provides end-to-end Microsoft Teams support and SIP enablement.
- We guarantee network security with Session Border Controllers and GEO IP filtering.
- We deliver quarterly billing options for scalable unified communications.
- Our SBC/Gateway monitoring ensures optimal call quality and uptime.
Services
Microsoft Teams Integration
CCG Telecom specializes in Microsoft Teams deployments, enabling seamless collaboration through secure, compliant workspace integration. Our services include planning, security configuration, and hybrid environment support. Enterprises benefit from reduced transition complexity and enhanced productivity through group chats, file sharing, and enterprise-grade voice/video conferencing.
VoIP Infrastructure
As a SIP Enablement Company, we optimize network architecture for VoIP transitions, prioritizing quality of service and reliability. Our solutions include gateway configuration, bandwidth management, and legacy system integration. Businesses achieve cost savings and improved scalability through modernized voice and data infrastructure.
VoIP Security
We implement layered security using Session Border Controllers and GEO IP filtering to protect VoIP infrastructure. This approach blocks unauthorized traffic at the port level while maintaining end-to-end encryption. Clients receive comprehensive protection against cyber threats targeting voice communications.
SBC Monitoring
Our SBC/Gateway monitoring service provides real-time insights into call quality, routing performance, and system failures. Monthly reports track service level compliance, ensuring proactive issue resolution. This service minimizes downtime and maintains optimal communication reliability for enterprise networks.
Disaster Recovery
We design failover systems and backup protocols for uninterrupted communications during network disruptions. Solutions include redundant gateway configurations and cloud-based recovery options. Enterprises maintain critical operations through automated call routing and data preservation strategies.
Questions
What VoIP services does CCG Telecom offer?
We provide SIP enablement, Microsoft Teams integration, VoIP security, infrastructure setup, and unified communications solutions for enterprises.
Do you support hybrid Microsoft Teams environments?
Yes, we offer hybrid deployment planning, security configuration, and ongoing support for Microsoft Teams environments.
How do you ensure VoIP network security?
We implement Session Border Controllers and GEO IP filtering to protect against unauthorized access and network threats.
What monitoring services are available?
Our SBC/Gateway monitoring tracks call quality, routing issues, and setup failures with monthly performance reports.
Are financing options available for services?
We offer quarterly billing arrangements for scalable deployments to accommodate budget requirements.
What partners do you work with?
We are certified partners with AudioCodes, Polycom, Microsoft, Plantronics, and other leading communications technology providers.
