Business Details
25 Years
experience
Your Trusted Source for Medical Supplies in Vacaville
Jackson Medical Supply is a family-owned business dedicated to providing personalized, consultative sales for home medical supplies catering to individuals from newborns to seniors. Established in 2001, we opened our first location in Vacaville, California, and have since expanded to Woodland and Vallejo. Our team includes a registered nurse, certified mastectomy specialists, and trained professionals committed to guiding customers through product selection, insurance billing, and Medicare compliance.We offer a comprehensive range of durable medical equipment, including rentals, repairs, and special orders, ensuring accessibility and convenience. Our mission emphasizes preserving customer dignity through expert guidance, superior products, and community-focused service. With over two decades of experience, we prioritize customer care, combining medical expertise with compassionate support to address diverse healthcare needs.
Services
Medical Equipment Rentals
Insurance Billing Assistance
Mastectomy Product Fittings
Service & Repairs
Durable Medical Equipment Sales
Home Delivery
Special Orders
Patient Education
Compression Garments
Mobility Aids
Details
- Year established: 2001
Highlights and features
- We are a family-owned business with over 20 years of experience in medical supplies.
- Our team includes certified mastectomy specialists and a registered nurse.
- We offer insurance billing assistance for Medicare and major health plans.
- We provide product repairs and home delivery services.
- We carry a comprehensive inventory of durable medical equipment for all age groups.
Associations and certifications
- HQAA
Services
Medical Equipment Rentals
We offer short-term rentals for wheelchairs, hospital beds, scooters, and mobility aids. Our flexible rental periods accommodate travel needs, temporary injuries, or trial usage before purchase. All rentals include delivery and setup assistance for select items.
Insurance Billing Assistance
Our team specializes in navigating insurance processes for Medicare, Medi-Cal, and private plans. We handle documentation submission, authorization requests, and billing inquiries to simplify coverage verification and reimbursement procedures for customers.
Mastectomy Product Fittings
Certified specialists provide personalized fittings for mastectomy bras and compression garments. We offer private consultations with insurance billing options, ensuring proper fit and comfort while maintaining dignity during recovery.
Service & Repairs
We provide repair services for all purchased medical equipment, including battery replacements and diagnostics. Our technicians offer house calls with transparent pricing, ensuring continued functionality and safety of mobility devices.
Durable Medical Equipment Sales
Our inventory includes walkers, canes, hospital beds, and respiratory supplies for purchase. We offer special order options and expert guidance to help customers select appropriate equipment for long-term healthcare needs.
People
Wendy Jackson
Co-Owner
Co-founder with over 20 years of experience in medical supply management, focusing on community healthcare accessibility and personalized customer service.
Dallas Jackson
Co-Owner
Co-founder combining grassroots business expertise with medical training to establish three successful retail locations since 2001.
Questions
What services does Jackson Medical Supply offer?
We provide medical equipment rentals, insurance billing assistance, mastectomy product fittings, equipment repairs, and durable medical equipment sales.
Do you accept insurance for medical equipment purchases?
Yes, we handle billing for Medicare, Medi-Cal, and private insurance plans with required documentation from your healthcare provider.
Can I rent medical equipment for temporary needs?
Yes, we offer wheelchair, hospital bed, and mobility aid rentals with flexible terms for short-term injuries or travel requirements.
Are mastectomy product fittings covered by insurance?
Yes, we bill Medicare and major insurers for mastectomy bras and compression garments with appropriate prescriptions.
Do you deliver medical equipment to customers?
Yes, we provide delivery and setup services for hospital beds, wheelchairs, and other large equipment within our service areas.
Reviews (4)
Jim Kellogg
Sep 11, 2018
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I recently went in to the show room to inquire about an electric recliner for my wife. Wendy and Kia could not have been more helpful and attentive. They took the time to explain the differences in chairs. I bought the chair with two motors for greater variety of positioning for comfort for my wife. It was delivered the very same afternoon. The delivery men moved other furniture in the family room to accommodate the new chair. They even took time to explain the remote control, settings, and wrote down the serial numbers for the warranty card. The next day I went back to the store to change the
Joseph Nicholson
Dec 19, 2017
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You can never top the price quality or service that Jackson medical provides. Awesome atmosphere, they take care of their customers.
Tony Stinnett
Dec 05, 2017
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I've been dealing with Wendy and Jackson medical for almost 13 years ever since my motorcycle accident they have always been kind courteous helpful and passionate about helping their customers I have needed a variety of supplies over the years everything from colostomy supplies need braces ankle braces and custom cushions to sit on she's always made it easy for me and convenient for me I would recommend her and the people that she works with for any of your needs
Teresa Esguerra
Sep 14, 2017
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Quality equipment and good old fashioned customer service! We got our mom her first rollator and the people at Jackson Medical Supply were friendly, informative, yet not pushy. Great experience!
