Business Details
32 Years
experience
Emergency
services
Trusted Managed IT & Cybersecurity Services
Founded in 1994, VC3 has established itself as a leader in managed IT and cybersecurity services, dedicated to helping municipalities and businesses streamline their technology operations. With over 29 years of experience, our proactive approach focuses on strategic solutions tailored to the unique needs of underserved industries. We serve 1,100+ municipalities and 700+ businesses across the U.S. and Canada, emphasizing sector-specific expertise, automation, and long-term partnerships.Our team of North American-based experts provides 24/7 support, ensuring predictable costs and practical innovation for clients ranging from healthcare organizations to manufacturing firms. Recognized as a Great Place to Work, we prioritize transparency, client growth, and cutting-edge technology to transform IT challenges into opportunities for success.
Services
Managed IT Services
Managed Security Services
Data Backup
SharePoint Consulting
Power BI
Web Design
Application Development
CMMC Compliance
Details
- Year established: 1994
Highlights and features
- 24/7 support from 100% North American-based IT experts
- Sector-specific focus for municipalities and businesses
- 11+ year average client relationship tenure
- Proactive threat prevention with layered security solutions
- Strategic consulting for right-sized technology investments
Associations and certifications
- CMMC Registered Provider Organization (RPO)
- Great Place to Work Certified
What people say
24/7 support
Sector-specific expertise
Rapid response times
Strategic consulting
Long-term reliability
Services
Managed IT Services
Proactive monitoring and maintenance of hardware, software, and networks ensure uninterrupted operations. Our 24/7 support reduces downtime while strategic consulting aligns technology with organizational goals. Clients benefit from predictable costs and scalable solutions tailored to municipal and business needs.
Managed Security Services
Layered defense strategies protect against ransomware and cyberattacks through continuous monitoring and threat prevention. Services include EDR/SIEM implementation, compliance audits, and employee training. 24/7 Security Operations Center support ensures rapid incident response and regulatory compliance.
Data Backup + Disaster Recovery
Hybrid on-site and offsite backup systems minimize operational disruption during crises. Recovery plans ensure business continuity within hours, supported by real-time monitoring. Customizable solutions address ransomware protection and regulatory requirements for municipalities and healthcare providers.
SharePoint Consulting
Streamlined collaboration through centralized document storage and workflow automation. Services include migration support, records management, and cloud integration. Enhances productivity for organizations transitioning from legacy systems or decentralized file structures.
CMMC Compliance
CMMC Registered Provider Organization (RPO) offering audit preparation and compliance frameworks. Services include gap analysis, policy development, and cybersecurity infrastructure upgrades. Designed for Department of Defense contractors seeking certification and contract opportunities.
People
Ryan Vestby
CEO
Ryan leads VC3's strategic vision, leveraging 25+ years of IT services experience. He focuses on scaling operations while maintaining client-centric values. His leadership emphasizes innovation in managed services and cybersecurity solutions.
Sandy Reeser
Chairman of the Board
Sandy provides governance oversight with decades of technology leadership experience. She champions VC3's culture of excellence and drives long-term growth strategies for municipal and business IT solutions.
Erica
Client Relationship Manager
Erica manages client success initiatives, ensuring alignment between VC3's services and organizational needs. Her team-focused approach emphasizes proactive communication and measurable service improvements for municipal clients.
Shantae'
Senior Account Executive
Shantae' builds strategic partnerships with businesses, translating technical capabilities into client value. She specializes in demonstrating ROI through VC3's managed services and compliance solutions.
Andy R.
Service Manager II
Andy leads service delivery teams, focusing on operational excellence and talent development. His 15+ years in IT services ensure clients receive expert support while fostering team growth within VC3.
Questions
What industries does VC3 specialize in?
VC3 focuses on municipalities, healthcare organizations, manufacturing businesses, and CMMC-compliant entities. Our sector-specific expertise addresses unique regulatory and operational challenges.
How does VC3 handle cybersecurity threats?
We employ layered security defenses, 24/7 monitoring, and proactive threat prevention. Our Security Operations Center responds to incidents within <2 hours for critical issues.
What is VC3's response time for IT issues?
Critical issues receive onsite support within <2 hours. 87% of IT incidents resolve within 3 months of engagement through our proactive maintenance approach.
Do you offer compliance support for government contractors?
Yes, as a CMMC RPO, we prepare organizations for audits and implement compliance frameworks aligned with NIST, ITAR, and other regulatory standards.
How are service costs structured?
We provide predictable pricing models with transparent costs. Solutions scale with organizational needs while avoiding bloated, unnecessary infrastructure investments.
Can VC3 integrate with existing IT teams?
Our co-managed services complement internal teams, handling specialized tasks while your staff focuses on strategic initiatives. We provide expertise without disrupting current operations.
Reviews (5)
Lorie MacIsaac
Mar 07, 2021
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Positive:Professionalism,Responsiveness
I have worked closely with Inline for 8 years. They are very professional and #1 in customer service. All of Greg's employees are friendly and top notch. Inline has always been a great supporter of our organization and our community events. Thanks, Greg and the Inline team!!!!
I have worked closely with Inline for 8 years. They are very professional and #1 in customer service. All of Greg's employees are friendly and top notch. Inline has always been a great supporter of our organization and our community events. Thanks, Greg and the Inline team!!!!
Greg Deaton
Mar 04, 2021
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Positive:Professionalism,Responsiveness
Customer service orientated! Doesn't matter who answers the phone! Problems solved quickly every time. Thank you Inline!
Customer service orientated! Doesn't matter who answers the phone! Problems solved quickly every time. Thank you Inline!
Jim Kienholz
Feb 19, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
My company uses Inline for our tech support. I had issues with a personal lap top and asked them if they could help me out, and they did with out a second thought. I really enjoy working with Inline, They are very responsive and very knowledgeable about IT related issues.
My company uses Inline for our tech support. I had issues with a personal lap top and asked them if they could help me out, and they did with out a second thought. I really enjoy working with Inline, They are very responsive and very knowledgeable about IT related issues.
Emily Mick
Feb 18, 2021
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I have had a few issues with my work computer. I have added on new programming with the various ad creation I now do for work. My computer was lagging pretty bad. Inline fixed it right away and they continued to check up on the status of my computer for weeks to follow. They will absolutely take care of you and your equipment in a timely and professional fashion!
Josh Toner
Oct 27, 2020
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Basin Pacific Insurance has been with Inline for over a year now and we are more than happy with the move. We have received great service, better equipment, better procedures, better security and a greater sense of ease knowing that Inline is doing what we need in the background. They are always available if we need them. We would not have been able to respond and work through the current COVID crisis without them!
