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Business Details
50+ Years
experience
Your Trusted West Texas Telecom Provider
Five Area has been connecting rural West Texas communities since 1950, evolving from a telephone cooperative to a comprehensive telecommunications provider. Our history spans over seven decades of adapting to technological advancements while maintaining a commitment to local service and community investment. We specialize in delivering high-speed internet, advanced security systems, and reliable telephone services through fiber optic infrastructure. Our team combines deep industry expertise with personalized customer support to meet residential and business needs.

We serve multiple counties including Bailey, Parmer, and Cochran, offering tailored solutions for homes and enterprises. Our partnerships with local organizations demonstrate our dedication to enhancing educational and commercial environments through technology. With both office-based support and after-hours assistance, we ensure uninterrupted service for our customers.
Services
High-Speed Internet Security Systems Telephone Services Managed WiFi Technical Support Fiber Optic Network Smart Home Solutions Wireless Internet Business Telecom Cloud Storage
Details
  • Year established: 1950
Highlights and features
  • 75+ years serving West Texas communities with evolving telecom solutions
  • Fiber optic network infrastructure ensures high-speed, reliable connections
  • Locally owned cooperative reinvests in community development
  • 24/7 technical support with immediate response guarantees
  • Customized bundles combining internet, security, and smart home systems
What people say
Unmatched quality Tremendous asset High level of technology Reliable communications Excellent customer service
Update Listing
Services
High-Speed Internet
Our fiber optic network delivers symmetrical speeds from 250 Mbps to 1 Gbps for residential and business use. Packages include Silver, Gold, and Platinum tiers with managed WiFi options. Ideal for streaming, gaming, and remote work with guaranteed performance.
Security Systems
Smart security bundles combine video surveillance, access control, and cloud storage with internet packages. Available in Silver, Gold, and Platinum tiers with 4-8 camera capacity. Includes motion sensors and remote monitoring capabilities.
Telephone Services
Local and long distance plans with competitive 1+ rates for residential and business customers. Service includes digital fiber optic technology with clear connections. Pricing varies by location with community-specific options.
Managed WiFi
Professional WiFi management with GigaSpire routers for whole-home coverage. Includes network optimization, security protocols, and device compatibility. Available as standalone service or bundled with internet packages.
Technical Support
Dedicated support for service issues with same-day response during business hours. After-hours voicemail system ensures prompt follow-up. Covers installation troubleshooting, connectivity problems, and equipment diagnostics for all service types.
People
Chris Timms
Director
Serving District 1 (Lazbuddie) on the board since 2015, Chris brings agricultural expertise to telecommunications governance while ensuring rural community needs remain central to decision-making processes.
Chris Bass
Chairman of the Board
Leading District 2 representation (Lariat & Needmore) as board chairman, Chris focuses on expanding service coverage while maintaining financial sustainability for long-term infrastructure investments.
Jake Timmons
Director
Representing District 3 communities (Maple, Bula, Lehman), Jake prioritizes technological upgrades that address evolving connectivity needs in both residential and agricultural sectors.
Tom Watson
Vice Chairman
Serving as at-large board member, Tom advocates for balanced growth strategies that maintain cooperative principles while adapting to modern telecommunications market demands.
Questions
What internet speeds are available?
We offer symmetrical speeds from 25 Mbps to 1 Gbps through fiber optic connections, with wireless options up to 15 Mbps in specific areas.
Do you provide business-specific solutions?
Yes, we offer dedicated business packages with enhanced security features, priority support, and scalable bandwidth options tailored to commercial needs.
How do I check service availability?
Contact our office directly or use our online speed test tool to verify connectivity options in your specific location.
What security system features are included?
Our smart security bundles include video surveillance, access control, cloud storage, and motion detection with customizable alert configurations.
Are there contract requirements?
We require a pre-payment equivalent to one month's service for activation, but maintain flexible month-to-month billing with no long-term commitment.
How does rural connectivity work?
We combine fiber optic infrastructure with wireless technology to serve remote areas, ensuring reliable connections across our six-county service region.
Reviews (4)
Nathan Trager Bullshitfree
Dec 31, 2021 Report
I don't know where they find their crew but it is the right place! Every person I've met from this company, front desk, technicians, and engineers, are all so down to earth, smart, nice, and efficient! Thank you all for taking such good care of my mom.
Bigbigbelly Bigbigbelly
Oct 02, 2021 Report
Somone please bring another internet provider in this area. When it works it works but then when you tell them there is packet loss and the speed varies they never fix anything and when they check it they say everything works.
Viri Meza
Dec 26, 2019 Report
The internet is not the fastest but it works okay when streaming videos and movies. Customer services is not the best, when I called regarding the internet, the woman on the phone was rude, not helpful and simply hung up. This is not the first time they hung up and are rude instead of helping me understand what the problem with the internet is or how it can be fixed. Some training on manners and professionalism is for sure needed for some of these people.
Clint Woods
Jun 29, 2018 Report
Service was pretty good for DSL service. Never ha much problems with it. Was even able to steam net flix, even able to stream music , you get the message have a nice day.