Business Details
25 Years
experience
Your Trusted HR & Payroll Partner in Abilene, TX
Action Professional Outsourcing (APO) is a human resource consulting and management company with over 50 years of combined experience in delivering stellar customer service through state-of-the-art technology. Founded in 2001, we specialize in payroll services, bookkeeping, employee benefits administration, risk management, and HR compliance solutions tailored to businesses of all sizes. Our team of certified professionals prioritizes client needs, offering personalized support to streamline operations and ensure regulatory compliance. We leverage cutting-edge technology to provide efficient, accurate, and secure HR and payroll processing, allowing clients to focus on growth. With a strong commitment to community, we actively support local nonprofits through donations and partnerships.Our clients consistently praise our reliability, expertise, and family-like approach to service. Headquartered in Abilene, Texas, we serve businesses nationwide, adapting our solutions as our clients evolve. Our leadership team brings decades of industry experience, combining technical proficiency with strategic advisory capabilities. We emphasize transparency, with competitive pricing disclosed upfront, and maintain low overhead costs through advanced systems. For over two decades, we have built long-term partnerships with clients, including nonprofits, healthcare providers, and construction firms, by consistently exceeding expectations in service quality and operational efficiency.
Services
Payroll Services
Bookkeeping
HR Business Services
Technology
Employee Benefits
Details
- Year established: 2001
Highlights and features
- We offer comprehensive HR solutions allowing you to focus on business growth.
- Our team combines over 50 years of combined experience in HR and accounting.
- We prioritize client needs with personalized, family-like service and support.
- We utilize cutting-edge technology for secure and efficient payroll processing.
- We actively support local nonprofits through donations and community engagement.
What people say
Professional attention to detail
Reliable and punctual
Outstanding service
True partner for business
Excellent customer service
Services
Payroll Services
Our comprehensive payroll services handle all aspects of employee payment processing, tax filings, and compliance. We ensure accurate, timely payroll execution while adhering to federal and state regulations. Clients benefit from reduced administrative burdens and peace of mind knowing their payroll operations are managed by certified professionals.
Bookkeeping
Customized bookkeeping solutions maintain precise financial records, including accounts payable/receivable, bank reconciliations, and financial reporting. Our services help businesses track expenses, prepare for tax season, and make data-driven financial decisions using up-to-date information.
HR Business Services
We provide end-to-end HR solutions covering employee benefits, compliance, risk management, and policy development. Our services help businesses navigate complex HR regulations while fostering positive workplace cultures through expert guidance and technology tools.
Technology
Our proprietary technology platform enables secure, real-time access to HR data, time tracking, and benefits enrollment. The system streamlines payroll processing, allows multi-location access, and maintains robust security protocols to protect sensitive employee information.
Employee Benefits
We administer comprehensive employee benefits programs including health insurance, retirement plans, and leave policies. Our experts ensure compliance with benefit regulations while helping businesses design competitive packages that attract and retain talent.
People
John E. Pearson
President/CEO
John founded APO in 2001 after a corporate HR career. He holds PHR and SHRM-CP certifications and graduated from Hardin-Simmons University. Actively involved in community nonprofits, he leads APO's strategic direction.
Bradley Stevens
Chief Operating Officer
Bradley joined APO as an intern in 2021 and now serves as COO. He oversees daily operations and growth strategies while maintaining APO's commitment to exceptional client service and operational excellence.
Melissa Solis-Robles
Benefits Manager
Melissa brings 30+ years of HR and hospitality industry experience to her role. She manages benefit programs, compliance, and policy development, leveraging her expertise in payroll, recruitment, and financial audits.
Brandon Homer
HR Generalist
Starting as an intern, Brandon now leads HR operations. He specializes in employee administration, benefits management, and compliance, ensuring clients meet regulatory requirements while maintaining positive workplace environments.
Cheryl Duttlinger
Bookkeeping Manager
Cheryl joined APO in 2018 with extensive bookkeeping and financial management experience. She oversees accurate financial reporting and supports clients in maintaining organized, audit-ready financial records.
Questions
What HR services do you offer?
We provide payroll processing, employee benefits administration, compliance management, risk mitigation, and HR policy development tailored to your business needs.
How does your payroll service work?
Our payroll service handles wage calculations, tax filings, direct deposits, and compliance reporting using secure technology to ensure accuracy and timely payments.
Do you serve businesses outside Abilene?
Yes, while based in Abilene, we serve clients nationwide through our technology platform and remote support capabilities.
How do you ensure data security?
Our system uses multi-tier security protocols, role-based access controls, and encrypted communications to protect sensitive HR and payroll information.
What industries do you work with?
We serve diverse sectors including healthcare, construction, nonprofits, and small businesses, adapting our solutions to industry-specific requirements.
Can you help with employee benefits setup?
Yes, we design and manage customized benefits packages including health insurance, retirement plans, and leave policies that align with your business goals.
Reviews (1)
Jessica Frazier
Feb 03, 2019
Report
We work with John and his team on a daily, and he has been a big help for our team, always fair and always has the correct advice or solution for us! Thank you APO!
