Business Details
37 Years
experience
Emergency
services
Your Trusted IT Services Partner in Hauppauge, NY
Optel BCS has been delivering cutting-edge technology solutions since 1989, specializing in voice and data networking systems. Our team of dedicated professionals focuses on building long-term relationships with clients through integrated solutions that unify PCs, Macs, Windows, Linux, backup systems, and mobile devices. We operate a world-class Network Operations Center (NOC) and 24/7 Help Desk, supported by intelligent monitoring and a web-based management portal. With over 30 years of industry experience, our leadership team has cultivated a culture of excellence that prioritizes client satisfaction and technical expertise. Our commitment to innovation is demonstrated through strategic partnerships with industry leaders like Alcatel-Lucent, Microsoft, and Dell.We maintain rigorous security standards with military-grade encryption and compliance certifications including ISO 27001. Our family-owned business has served the Tri-State area since 1989, combining technical proficiency with personalized service. Our track record includes successful implementations for healthcare institutions, educational facilities, and government agencies. We differentiate ourselves through comprehensive lifecycle management of IT infrastructure and communication systems.
Services
Cloud Services
VoIP Systems
Network Security
Structured Cabling
IT Staffing
Data Backup
Video Surveillance
Paging Systems
Disaster Recovery
Unified Communications
Details
- Year established: 1989
Highlights and features
- We offer 30+ years of specialized IT expertise
- Our team provides 24/7 NOC and Help Desk support
- We implement ISO 27001-certified security protocols
- Our engineers hold advanced technical certifications
- We deliver end-to-end network operations management
Associations and certifications
- ISO 27001
Services
Cloud Services
Our cloud services provide hosted IT infrastructure accessible via the internet, enabling businesses to operate with greater flexibility and scalability. We offer Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS) solutions tailored to specific business needs. Our cloud solutions include military-grade encryption and compliance with international standards, ensuring secure data management across multiple geographic locations.
VoIP Systems
We implement advanced VoIP solutions that convert voice signals into digital data for transmission over internet protocols. Our systems support PC-to-PC calls, regular phone integration, and specialized VoIP phones with unified communication features. These solutions combine traditional telephony with modern collaboration tools including video conferencing, instant messaging, and unified messaging systems for enhanced business productivity.
Network Security
Our comprehensive network security solutions protect businesses from cyber threats through multi-layered defense strategies. We implement enterprise-grade firewalls, intrusion detection systems, and data encryption protocols that safeguard information at all network levels. Our security audits identify vulnerabilities in existing systems while our 24/7 monitoring ensures real-time threat detection and response for businesses of all sizes.
Structured Cabling
We specialize in structured cabling installations using CAT5e through CAT7 cables, fiber optics, and wireless networks. Our certified technicians design and implement network infrastructures that support current and future technology requirements. We follow industry best practices for cable management, testing, and documentation to ensure reliable connectivity and scalability for growing businesses.
IT Staffing
Our supplemental IT staffing solutions provide qualified technical professionals for short-term and long-term projects. We maintain a database of certified engineers and technicians who can seamlessly integrate with client teams. Our rigorous screening process includes technical evaluations, certification validation, and background checks to ensure we deliver experienced professionals who meet specific project requirements.
People
Mike Mannino
CEO
With over 30 years in voice and data networking, Mike leads a dedicated team focused on achieving excellence in customer service. He has built a strong organizational culture that prioritizes client relationships and technical expertise.
Frank Lauro
VP of Business Development
A communications industry veteran since 1979, Frank focuses on building strategic partnerships while maintaining core business values. He plays a key role in expanding Optel's network of value-added resellers and technology partners.
Josh Castellano
VP of Operations
With 15+ years in technology management, Josh oversees daily operations of managed services. He specializes in designing solutions that improve business productivity while ensuring client satisfaction through effective service delivery.
Questions
What IT services does Optel BCS offer?
We provide cloud services, VoIP systems, network security, structured cabling, IT staffing, data backup, and disaster recovery solutions for businesses across multiple industries.
Do you provide 24/7 technical support?
Yes, we operate a 24/7 Network Operations Center and Help Desk with real-time monitoring and immediate response capabilities for critical IT issues.
How can cloud services benefit my business?
Our cloud solutions offer flexible IT infrastructure with pay-as-you-go models, enhanced collaboration tools, and enterprise-grade security features that scale with your business needs.
What security certifications do you hold?
We maintain ISO 27001 certification and implement military-grade encryption for data protection, with compliance to standards like HIPAA and PCI for specific industry requirements.
