Mobile Madness

Business Details

21 Years

experience

Your Trusted Cell Phone Repair Experts in Medford, OR

Mobile Madness has been the most experienced cell phone repair shop in Southern Oregon since 2005. Founded by co-owner Seth Roberts, our business began as a cell phone accessories store but quickly evolved into Southern Oregon's first dedicated cell phone repair shop. We operate as a locally owned, family-run business committed to providing exceptional service at affordable prices. Our technicians possess nearly 30 years of combined experience and stay current with market trends and the latest mobile device technologies. We specialize in repairing iPhones, iPads, Android devices, and even non-smartphones, offering services ranging from basic screen replacements to complex diagnostics.

Our mission remains focused on community values, treating every customer like family while delivering cost-effective solutions. Whether your device requires repair, replacement, or manufacturer warranty service, we provide transparent options to help you make informed decisions. Our 90-day warranties (excluding liquid damage) and free estimates demonstrate our commitment to customer satisfaction. With our Medford location serving the Rogue Valley since 2010, we continue to uphold our founding principle: giving broken mobile devices a second life through expert repair services.

Services

iPhone Repair Battery Replacement Screen/LCD Repair Liquid Damage Repair Camera Failure Heat Damage Repair Replacement Housing Data Transfer Phone Unlocking

Details

Year established: 2005

Highlights and features

We have nearly 30 years of combined technician experience in mobile device repair
Our locally owned business treats every customer like family
We offer 90-day warranties on all repairs except liquid damage
We provide free estimates and transparent repair options
Our technicians handle complex repairs that others deem impossible

Website

Update Listing

Services

iPhone Repair

We specialize in comprehensive iPhone repairs including screens, speakers, microphones, charge ports, and home buttons. Our technicians perform data backups and transfers between devices. With nearly 30 years of combined experience, we handle both common and complex issues while offering transparent pricing and 90-day warranties on most repairs.

Battery Replacement

Our battery replacement service addresses devices losing charge capacity after 1.5-2 years. We replace batteries in both older models with removable batteries and newer smartphones requiring specialized tools. Technicians use OEM-quality parts to restore device functionality while explaining battery life expectations and charging best practices.

Liquid Damage Repair

We address liquid damage through specialized cleaning processes to remove corrosion from internal components. Our technicians work quickly to maximize recovery chances, explaining repair limitations and potential costs. We use advanced diagnostic tools to assess damage extent and recommend appropriate solutions for water-damaged devices.

Screen/LCD Repair

Our screen repair service handles cracked displays from accidental drops using OEM-quality replacement parts. Technicians ensure proper calibration and functionality testing after installation. We maintain inventory of common screen models for immediate repairs while advising customers about device-specific repair considerations.

Phone Unlocking

We provide phone unlocking services for carrier switches and international travel. Our technicians complete most unlocks within minutes using official methods. Pricing ranges from $35$300 based on device model and carrier requirements. We explain unlock guarantees and potential limitations before service completion.

People

Seth Roberts

Co-Owner & Head Technician

Co-owner Seth Roberts leads our technical team with over 15 years of mobile device repair experience. Starting as a hobbyist, he transformed Mobile Madness into Southern Oregon's first dedicated phone repair shop in 2005. His expertise spans all major device brands and complex repair scenarios.

Questions

What types of devices can you repair?

We repair all iPhone models, Android smartphones, iPads, tablets, and even non-smartphones. Our services cover screen replacements, battery changes, liquid damage recovery, and complex diagnostics.

Do you offer warranties on repairs?

Yes, we provide 90-day warranties on all repairs except liquid-damaged devices. This covers both parts and labor for your repaired device.

How long does a typical repair take?

Most common repairs like screen replacements take 1-2 hours. Complex repairs or parts ordering may require 24 hours or more, depending on device availability.

Can you unlock my phone for international use?

Yes, we offer phone unlocking services for $35–$300 depending on device and carrier. Most unlocks complete within minutes while you wait.

What should I do if my phone gets wet?

Turn it off immediately and bring it to us. We specialize in liquid damage recovery using professional cleaning processes to remove corrosion from internal components.

Reviews (7)

Write a Review

Allison Nazzareno

Jan 31, 2021 Report

Positive:Professionalism,Quality,Responsiveness
Aaron is the actual best wizard fixed my phone in no time flat and its working great n looking perfect.

Jaqueline Ewing

Jan 08, 2021 Report

Positive:Professionalism,Quality
Excellent, friendly and most of all - honest service with straightforward fair pricing

Tod Davies

Dec 01, 2020 Report

Fabulous resource. Professional, reasonable, effective. If you have any cell phone issue, I highly recommend them.

Michael Duffy

Nov 22, 2020 Report

Ashland store,service was above expectation, polite and patient. I am not tech savy, so his assistance was the best,thank you!

Noah Lee Margetts

Dec 10, 2019 Report

Aaron is the man! My iPhone 5s died completely; cracked unresponsive screen, swollen battery and mashed up home button. Angel Aaron was able to fix it all in 20 minutes flat. He was kind enough to do it right at the end of the day and grind it out, as he put it. As a journalist my phone is vital and having it fixed immediately on the spot was a blessing of grace indeed. I wish they had a 10 star button. Go here for your cell phone repair needs in Ashland. Thank you brother Aaron!

Kamrin Knops

Nov 22, 2019 Report

Did an amazing job helping me with my phone when other tech support were making it seemingly difficult. Walked out with my phone working again! Great customer service and I highly suggest them as the place to go for your mobile needs!

Bob Palzer

Sep 05, 2019 Report

The best place for anything mobile. .Personnel are exceptionally talented, friendly, efficient and great at diagnosing whatever issues I've had. Sometimes only a tweak is needed. Parts replacement or repairs are done as scheduled or notification is given if needed.