Business Details
50+ Years
experience
Custom Upholstery & Furniture Services in Orem, Utah
Craftsman Upholstery has been a trusted name in the industry since 1971, dedicated to delivering top-quality upholstery and custom furniture solutions. Founded by Steve Hardle, our legacy began with rigorous standards learned in Boston's competitive market, ensuring every project meets exacting quality benchmarks. Over five decades, we've evolved from a small Utah operation to a second-generation family business, pioneering innovations like lightweight kneelers for religious institutions and in-house frame construction.Our team of skilled artisans combines traditional craftsmanship with modern techniques, serving residential and commercial clients across Utah. We maintain strategic partnerships with top suppliers and offer a 5-year warranty on all workmanship, reflecting our confidence in enduring quality. From antique restoration to bespoke commercial designs, our commitment remains unwavering: to transform client visions into timeless, durable pieces that exceed expectations.
Services
Custom Residential Furniture
Custom Commercial Furniture
Cushions and Pillows
Upholstery
Window Treatments
Wood Finishing
Details
- Year established: 1971
Highlights and features
- We offer 50+ years of specialized upholstery expertise
- Our artisans use only top-grade hardwood and HR foam
- We provide a 5-year warranty on all reupholstery work
- We offer free pickup/delivery within 30 miles of our shop
- We maintain relationships with 40+ premium fabric providers
What people say
Fast professional work
Great work quality
Outstanding craftsmanship
Exceptional customer service
Perfect results
Services
Custom Residential Furniture
Craftsman Upholstery creates bespoke residential furniture tailored to individual client specifications. Our expert craftsmen combine traditional techniques with modern design principles to produce durable, aesthetically pleasing pieces that complement any home environment. We work closely with clients through every stage of the design process, from initial concept development to final delivery and installation. Our residential furniture solutions prioritize comfort, functionality, and lasting quality while maintaining strict adherence to client preferences and spatial requirements.
Commercial Upholstery
We specialize in creating custom commercial furniture solutions for businesses and institutions. Our services include designing and manufacturing booths, wall panels, fixed seating, and specialized furniture for commercial spaces. Our team understands the unique demands of commercial environments and creates durable, code-compliant pieces that balance aesthetics with practical functionality. We work with designers and business owners to develop solutions that reflect brand identity while meeting commercial usage requirements and safety standards.
Cushion and Pillow Creation
Our cushion and pillow services combine comfort engineering with design expertise to create custom solutions for residential and commercial applications. We offer multiple foam density options and crowning techniques to achieve perfect comfort balance while maintaining visual appeal. Our artisans use premium materials and construction methods to ensure long-lasting performance, with customization available for size, shape, fabric selection, and functional requirements like outdoor durability or commercial-grade wear resistance.
Window Treatments
We provide custom window treatment solutions that enhance interior aesthetics while meeting functional requirements for light control and privacy. Our services include creating curtains, Roman shades, valences, and cornice boxes using premium fabrics with optional performance linings. Our experts guide clients through the selection process for materials, hardware, and operating mechanisms, ensuring perfect fit and functionality for both residential and commercial applications.
Wood Finishing
Our wood finishing services restore and enhance wooden surfaces through expert repair, refinishing, and staining techniques. We specialize in cabinet touch-ups, furniture restoration, and custom wood finishing that preserves natural beauty while improving durability. Our technicians use professional-grade materials and color-matching capabilities to achieve seamless results, offering complete finishing solutions from surface preparation to final protective coatings in various sheen levels.
Questions
How long does the upholstery process take?
Most projects require 2-4 weeks in our shop, though complex or multiple-piece orders may take longer.
What is the expected lifespan of reupholstered furniture?
With standard residential use, upholstery lasts 10-20 years and foam maintains integrity for 20-25 years with proper care.
Do you offer commercial furniture solutions?
Yes, we specialize in custom commercial furniture including booths, wall panels, fixed seating, and institutional pieces.
What payment options are available?
We accept cash, checks, and credit cards with a 33% deposit required to schedule projects.
Do you provide pickup and delivery services?
Yes, we offer free pickup/delivery within 30 miles and discounted group deliveries to Salt Lake and Park City.
What warranty do you provide?
We offer a 5-year warranty covering manufacturing defects in our reupholstery workmanship.
Reviews (4)
I. I.
Aug 18, 2021
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Unprofessional, confusing, lack of communication, overpriced. I called for updates and the girl had no clue what I was talking about and told me she would call me back the next day. Never did. Then measurements were off. I had to pay for their mistakes. And then they called me saying they lost my cushions but then called back and found them. Told me it will be done in 6 weeks total. Took 5 months. Called for updates and again the girl had no clue what I was talking about. She said "It's not in her books. Another girl has information on my cushions." She said she would call back the next day. She
Rheanna Dunbar
Mar 17, 2021
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They do great work! Friendly, adaptable, a great range of fabrics and they'll help with your beat up wood too! Fast and dependable, consistently good results :) would recommend!
Debbie Chavez
Aug 17, 2020
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Positive:Professionalism,Quality
I just got my two heirloom chairs back with their new upholstery and I cannot stop looking at them. The workmanship and attention to detail is outstanding! The Craftsman team brought these special chairs back to life and I am so pleased I just had to share. Thank you so much!
I just got my two heirloom chairs back with their new upholstery and I cannot stop looking at them. The workmanship and attention to detail is outstanding! The Craftsman team brought these special chairs back to life and I am so pleased I just had to share. Thank you so much!
Melissa Kunes
Jul 03, 2020
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Absolutely LOVE the Craftsman team! They're so accommodating and easy to work with. I had a large project for a client wanting all custom pieces and an extremely tight deadline. They not only met the deadline, but the furniture they built for me was exceptional! I can't recommend them enough!
