Business Details
13 Years
experience
Trusted Brand & Digital Agency for Values-Driven Organizations
We are a brand and digital agency dedicated to accelerating growth and transformation for mission-driven organizations. Our approach combines empathy and rigor to align organizational stories with their vision. We specialize in brand strategy, website design, and marketing solutions that create clarity and alignment. With over a decade of experience, we work remotely with clients nationwide, prioritizing values like inclusivity, collaboration, and strategic impact. Our team of full-time, part-time, and contractor professionals delivers tailored solutions for complex organizations.We focus on simplifying intricate value propositions and supporting overburdened teams through adaptive methodologies. Our work includes audits, strategic planning, and design therapy sessions to resolve organizational challenges. Clients praise our exceptional communication, collaborative culture, and ability to transform raw concepts into polished brand assets. We serve nonprofits, educational institutions, and socially conscious businesses seeking to enhance their brand impact.
Services
Brand Strategy
Website Design
Marketing Campaigns
Brand Identity
Digital Audits
Design Therapy
Content Strategy
Strategic Planning
Details
- Year established: 2013
Highlights and features
- We offer over a decade of experience in brand strategy for mission-driven organizations
- Our empathetic approach prioritizes organizational alignment and clarity
- Customized solutions for complex brand and communication challenges
- Proven track record with nonprofits, educational institutions, and social enterprises
- Collaborative culture with remote team flexibility and diverse expertise
What people say
Exceptional communicators
Strategic approach
Collaborative culture
Highly recommend
Effective solutions
Services
Brand Strategy
We create strategic brands that clarify organizational stories and align with mission objectives. Our approach combines market research, audience analysis, and brand positioning to develop cohesive identity systems. Services include core messaging development, visual identity creation, and brand guideline documentation for consistent implementation across all channels.
Website Design
Our team designs and builds websites that serve as powerful communication tools. We combine strategic planning with technical expertise to create user-friendly digital experiences. Services include content strategy, responsive design, ecommerce integration, and SEO optimization to enhance online visibility and engagement.
Design Therapy
This unique service combines strategic workshops with collaborative problem-solving to address organizational challenges. Through facilitated sessions, we help clients achieve internal alignment and clarity. The process includes stakeholder interviews, change management strategies, and data-driven recommendations to resolve brand inconsistencies and communication barriers.
Marketing Strategy
We develop comprehensive marketing strategies that integrate traditional and digital channels. Our approach includes campaign planning, social media strategy, email marketing automation, and audience analysis. Services focus on creating cohesive communication plans that drive engagement and measurable results for values-driven organizations.
Brand Audits
Our audit services evaluate brand consistency and effectiveness across all touchpoints. We analyze visual identity, messaging coherence, and digital performance to identify improvement opportunities. Deliverables include detailed assessments of brand guidelines, website functionality, and communication materials with actionable recommendations for enhancement.
Questions
What types of organizations do you work with?
We specialize in serving mission-driven organizations including nonprofits, educational institutions, and socially conscious businesses seeking brand clarity and strategic growth.
How do you approach brand development?
Our method combines empathy and rigor through workshops, stakeholder interviews, and data analysis to create aligned brand strategies that reflect organizational values and mission.
Do you offer website redesign services?
Yes, we provide comprehensive website design and development services focused on creating strategic digital experiences that align with brand messaging and organizational goals.
What is your 'design therapy' process?
This collaborative approach uses facilitated workshops and strategic analysis to resolve brand inconsistencies, improve internal alignment, and develop actionable communication strategies for complex organizations.
Are you a remote team?
We operate as a fully remote company with team members working from various locations across the United States while serving clients nationwide.
How do you measure project success?
We track success through improved brand consistency, enhanced stakeholder alignment, increased website performance metrics, and client feedback on achieved strategic objectives.
Reviews (4)
Micaela Parker
Jan 15, 2021
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From the very beginning, our interactions with the team at Smith + Connors made it clear that this company is all about the people. We quickly developed a familiarity with everyone on the team, sharing jokes and memes over Slack and email. Our meetings were a joy - whoever says that about web development? Over time, we came to think of your people as our people - this team is part of our organizations family. On the technical side, your team has been incredible to work with. We could not have asked for anyone better! The whole team was extremely patient with all of our questions and decision
Amanda Howells
Jan 15, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
We hired Smith+Connors to design and develop the website for our small architecture firm and they nailed it. S+C is a team of extreme brilliance. From strategy to execution they craft beautiful digital branding experiences that are authentic and distinctive. Warm, wonderful people who know how to tell great stories.
We hired Smith+Connors to design and develop the website for our small architecture firm and they nailed it. S+C is a team of extreme brilliance. From strategy to execution they craft beautiful digital branding experiences that are authentic and distinctive. Warm, wonderful people who know how to tell great stories.
Mac Prichard
Jul 22, 2020
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I run Mac's List, a regional job board and career hub in the Pacific Northwest. We hired to Smith + Connors, to redesign our website from the ground up. We were especially impressed by the care the Smith + Connors team took to understand our mission, our brand, and the needs of the job seekers and employers we serve. Smith + Connors is a delight to work with and I recommend them highly.
Jonathan Cohen
Jul 01, 2020
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Smith + Connors helped create the brand identity for our small hotel chain. The process was excellent. They listened to our vision and ideas, and helped us dig deeper and hone it. When we gave feedback or asked for more, they gave us more, so we were really confident with the final product. The brand is elegant, simple, and communicates clearly the experience guests will have. Thank you!
