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Business Details
20 Years
experience
Your Trusted Hearing Care Provider in Louisiana
Better Hearing Systems of NW LA has been dedicated to improving hearing health since 2006, with a second location opening in Shreveport in 2020. Our practice combines cutting-edge technology with personalized care, led by licensed audiologist Sarah Smith. We specialize in comprehensive hearing evaluations, custom hearing aid fittings, and advanced repair services for all major brands. Our commitment to excellence is reflected in awards like Starkey's Gold Award, earned annually since 2006. We prioritize patient education, offering detailed explanations of test results and tailored solutions that align with individual lifestyles and budgets.

Our team maintains expertise through partnerships with Starkey Hearing Technologies and by mentoring audiology students from LA Tech since 2016. We serve both civilian and military communities, providing specialized testing for Compensation and Pension claims. Our community involvement includes annual school supply drives and support for local organizations like the Warrior Network.
Services
Hearing Testing Hearing Aid Fitting Hearing Aid Repairs Hearing Protection TV Ears Online Hearing Test Tinnitus Treatment Rechargeable Solutions Waterproof Hearing Aids
Details
  • Year established: 2006
Highlights and features
  • We offer personalized hearing care tailored to individual needs
  • Our team utilizes cutting-edge hearing technology for superior solutions
  • Certified experts with over 15 years of experience in audiology
  • We provide in-house hearing aid repairs for major brands
  • Financing options available to make hearing aids accessible
What people say
Superior hearing improvement Professional and friendly staff Life-changing results Thorough evaluations Excellent customer service
Services
Hearing Evaluations
Our comprehensive diagnostic assessments use calibrated equipment to measure hearing loss through pressure tests, tone recognition, and speech comprehension. We create detailed audiograms that map individual hearing profiles, helping determine the most effective treatment options. Our soundproof facilities ensure accurate measurements for adults and school-aged children.
Hearing Aid Fitting
We specialize in precise physical and audio customization of hearing aids using advanced fitting software. Our process ensures optimal comfort and sound quality by adjusting frequencies and volume levels during in-person sessions. We offer a full line of digital hearing aids with personalized programming to match each patient's unique hearing profile.
Hearing Aid Repairs
We provide in-house repairs for all major hearing aid brands including Starkey, Phonak, and Oticon. Our technicians handle warranty and out-of-warranty repairs with direct communication between patients and repair specialists. Common services include component replacement, crack repairs, and performance optimization for devices of all ages.
Hearing Protection
Our SoundGear solutions combine hearing protection with situational awareness technology. Custom-molded devices protect against industrial noise, firearms, and recreational hazards while maintaining clarity for conversations and environmental sounds. We offer specialized protection for hunters, construction workers, and military personnel with Bluetooth connectivity options.
TV Ears
Our TV Ears systems allow personalized volume control without disturbing others. Featuring Voice Clarifying Circuitry that enhances speech while reducing background noise, these wireless solutions work with all TV types. We offer multiple models including rechargeable options with connectivity for phones, computers, and music players.
People
Sarah Smith
Owner & Audiologist
Sarah Smith, M.A. CCC-A, leads Better Hearing Systems of NW LA with over 15 years of audiology experience. She specializes in personalized hearing solutions using advanced technology while maintaining compassionate patient care. Her expertise has earned recognition through multiple industry awards.
Questions
What hearing aid brands do you carry?
We offer Starkey products and support all major brands including Phonak, Oticon, and Resound. Our selection includes the latest digital models with Bluetooth connectivity and rechargeable options.
Do you provide hearing tests for children?
Yes, we conduct comprehensive audiological evaluations for school-aged children using age-appropriate testing methods in our soundproof facilities with parental involvement.
What warranty options are available?
All new hearing aids include Starkey's Worry-Free Warranty with loss and damage insurance. We also offer extended protection plans and repair coverage for pre-owned devices.
Can you repair hearing aids purchased elsewhere?
We repair all makes and models regardless of purchase location. Our technicians handle warranty work, component replacements, and performance optimization for devices from any provider.
Do you accept insurance or offer financing?
We work with most insurance providers and offer financing through CareCredit. Our staff helps patients maximize benefits and access affordable payment plans for all services.
What community services do you provide?
We sponsor local initiatives including school supply drives, military hearing testing programs, and audiology student mentorship. Our team actively supports the Warrior Network and Chamber events.
Reviews (2)
John Weaver
Jan 06, 2020 Report
Awesome place my stepdad was able to get two good pair of hearing aids through Medicare with no out-of-pocket expense on him
Marc Broderick
Nov 20, 2018 Report
Fantastic individual service. Prompt and well informed concerning the latest in hearing and hearing aids.