Business Details
31 Years
experience
Emergency
services
Your Trusted Commercial Laundry Partner in East Hanover, NJ
Since 1995, Spin Cycle has redefined the laundry experience for property managers and residents through a commitment to exceptional service and cutting-edge technology. Our approach combines old-school business ethics with modern solutions, ensuring landlords maximize revenue while tenants enjoy reliable, secure laundry facilities. We prioritize direct communication with property owners and residents, using their feedback to maintain optimal equipment performance and facility conditions. Our state-of-the-art computer system tracks every aspect of operations, from equipment maintenance to resident transactions, guaranteeing transparency and accountability. With 24-hour service response times and a preventative maintenance program, we minimize downtime while maintaining 95% repair completion rates on first visits.Our proprietary MoneyCard system eliminates coin theft, streamlines payments, and provides detailed usage reports for property owners. Installed with rigorous attention to detail, our Speed Queen and Wascomat equipment delivers unmatched durability in high-traffic environments. We ensure every laundry room remains clean, well-lit, and safe, transforming these spaces into valuable property assets. Our team's decades of industry experience enable us to deliver customized solutions that enhance property value and tenant satisfaction. By focusing on both technological innovation and personal service, we've established ourselves as a trusted leader in commercial laundry management.
Services
Commercial Laundry Management
Smart Card Payment System
24/7 Maintenance
Equipment Installation
Preventative Maintenance
Details
- Year established: 1995
Highlights and features
- We respond to service calls within 24 hours with 95% first-visit repairs
- We install commercial-grade Speed Queen and Wascomat equipment for maximum durability
- Our team conducts regular site visits to ensure optimal facility conditions
- We offer a proprietary MoneyCard system that prevents theft and tracks usage
- Our preventative maintenance program reduces equipment downtime by 40%
Services
Commercial Laundry Management
Our comprehensive management system tracks equipment performance, resident usage, and revenue generation across properties. The technology platform provides real-time reporting on maintenance needs, transaction history, and facility security. This ensures property owners maintain maximum profitability while tenants receive consistent service quality.
Smart Card Payment System
The MoneyCard system replaces traditional coin operations with secure electronic payments. Residents load funds onto cards that track usage history and prevent theft. Property managers access detailed transaction reports while maintaining revenue transparency. The system integrates with mobile apps for machine availability notifications and remote balance management.
24/7 Maintenance
Our rapid response team addresses service calls within 24 hours, completing 95% of repairs during initial visits. The preventative maintenance schedule ensures equipment longevity while minimizing downtime. All service technicians carry replacement parts for common issues, and our tracking system guarantees timely refunds for malfunctioning machines.
Equipment Installation
We install commercial-grade Speed Queen and Wascomat washers and dryers designed for heavy-duty use. Each installation includes facility assessment, equipment selection, and security planning. Our technicians ensure proper configuration for energy efficiency and long-term reliability in high-traffic environments.
Preventative Maintenance
Regular equipment inspections identify potential issues before failures occur. Our maintenance technicians perform cleaning, calibration, and component checks according to manufacturer specifications. This proactive approach reduces emergency repairs by 40% while maintaining optimal machine performance for property residents.
People
Bob Corsaro
Senior VP
With over 25 years in commercial laundry operations, Bob Corsaro leads Spin Cycle's strategic initiatives. He oversees technology implementation and service standards, ensuring alignment with property owner needs and resident expectations across New Jersey.
Questions
How quickly do you respond to service requests?
We respond to all service calls within 24 hours with 95% of repairs completed during the first visit.
What brands of equipment do you install?
We use commercial-grade Speed Queen and Wascomat washers and dryers known for durability in high-traffic environments.
How does the MoneyCard payment system work?
Residents load funds onto secure cards that track usage history. The system prevents theft and provides detailed transaction reports for property managers.
Do you offer mobile payment options?
Yes, our system integrates with the Speed Queen app for mobile payments, machine availability checks, and balance management.
How do you maintain facility security?
Our MoneyCard system prevents unauthorized use while tracking all transactions. Facilities remain well-lit and regularly inspected for safety compliance.
What maintenance guarantees do you provide?
Our preventative maintenance program reduces equipment downtime by 40% through regular inspections and component replacements.
Reviews (6)
Yashmin Gonzalez
Sep 25, 2021
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If I could rate this company 0 zero stars, I would. The machines dont wash any type of clothing properly . I thought it was just me with the detergent but no its actually the machine. Ive actually stayed watching how it cycles and its ridiculous . Definitely not worth using and PURCHASING . Very dissatisfied.
Al-Quan Wilson
Aug 23, 2021
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The customer service is horrendous This company dryer which is located in my building ruined a 40 dollar blanket I purchased and I called and got the worst customer service ever will never use their washers or dryers ever again they constantly ruin laundry and when you call to say something they hang up on you DO NOT RECOMMEND EVER This Company is the worst
Bibi Alli
Sep 27, 2020
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Wish I could give 0 star, these people are stealing your money everytime I load $20 I only get 2 wash and 2 dry which is 175 each. I had 12 on my card it only give me 2 wash. What happen to the rest of my money??? I call the woman that answer was so rude and loud put me on hold 4 frigin times. I don't know who the owner is but you people need to get your act together. I have to find another Laundromat
Lindsey F.
Jan 03, 2020
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I have never been treated so poorly by customer service as I have with this company. Honestly shocking for someone to hang up or put you on hold mid sentence trying to explain the different buildings where laundry machines are not working. Will not be using the laundry machines at my complex any more to avoid having to deal with this company ever again.
Christina Castro
Dec 26, 2019
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Absolutely horrible. Their machines are always breaking down & take a long time for them to come out & fix. When you call they say they will take care of it and nothing. Half the time they have no idea what address you are calling for and they don't replace machines just fix them so they break down again. Basically like putting a band aid on them. These machines are in an apartment complex so they get a lot of use daily. They should replace the machines that are constantly breaking down instead of raising the prices to wash and dry clothes. Horrible company
Harry F.
Dec 14, 2019
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Since theyve taken over the laundry rooms here at the complex the service went from acceptable to piss poor. Over the years Ive called them to complain and on three separate occasions they promised to send me a new card with five to $10 on the card. Each time I gave them my address and I have received no card. I am out of at least $15.00 from malfunctions of the card the machine where the money dispenser . They do not back up their service they do not back up their machines they dont not back up any part of their business. Ive even complained to the management of the building that has
