Business Details
23 Years
experience
Emergency
services
Your Trusted Community Health Partner in Southeastern Iowa
Community Health Centers of Southeastern Iowa (CHC/SEIA) is a nonprofit healthcare provider dedicated to delivering high-quality, affordable medical, dental, and behavioral health services to all individuals regardless of financial status. Founded in 2003, we operate multiple clinics across Southeastern Iowa, offering comprehensive care through experienced providers and specialized programs. Our mission emphasizes prevention, early identification of chronic conditions, and accessible care for underserved populations. We maintain a Patient-Centered Medical Home (PCMH) designation, ensuring coordinated, patient-focused care. Our services include 24/7 provider on-call support, same-day appointments, and a sliding fee program based on income.We prioritize community health education, chronic disease management, and partnerships with local organizations to address public health needs. Our team of doctors, dentists, behavioral health specialists, and support staff work collaboratively to create a welcoming environment where patients feel valued. We accept most insurance plans, offer telehealth options, and provide language interpretation services. Our commitment to affordability extends to prescription medications through our 340B Program-affiliated pharmacy. We actively seek community feedback to improve services and maintain transparency in operations. With over two decades of service, we remain dedicated to improving health outcomes across Southeastern Iowa.
Services
Medical Care
Dental Care
Behavioral Health
Pharmacy
Sliding Fee Program
Details
- Year established: 2003
Highlights and features
- We offer 24/7 provider on-call services for urgent care needs.
- Our sliding fee program adjusts costs based on household income.
- Experienced multidisciplinary team including dentists and behavioral health specialists.
- Same-day appointments and walk-in availability at multiple locations.
- Comprehensive care network serving Southeastern Iowa since 2003.
Associations and certifications
- Patient-Centered Medical Home (PCMH)
What people say
Very nice and gentle Dentists
Knowledgeable professionals
Great place Good and caring folks
Excellent care
Recommend the whole clinic
Services
Medical Care
Our medical care services focus on preventive care, chronic disease management, and acute illness treatment. Patients receive routine check-ups, immunizations, and lab services with referrals to specialists when needed. The program emphasizes early detection of conditions like diabetes and hypertension while maintaining affordability through sliding fee discounts.
Dental Care
Comprehensive dental services include exams, cleanings, emergency care, and restorative treatments for all ages. Our team prioritizes patient education on oral hygiene while providing gentle care in a welcoming environment. The program accepts sliding fee eligibility and offers pediatric through adult dental services at multiple locations.
Behavioral Health
Behavioral health services address depression, anxiety, substance abuse, and other mental health concerns through in-person and telehealth consultations. Psychiatrists, psychotherapists, and counselors collaborate with primary care providers to create holistic treatment plans while maintaining accessibility for uninsured and insured patients.
Pharmacy
Our 340B Program-affiliated pharmacy provides affordable prescription medications with fast service and 15-minute wait times. Patients benefit from sliding fee discounts, mobile refill options, and medication management support while accessing most major insurance plan coverage and manufacturer coupons.
Sliding Fee Program
The sliding fee program reduces healthcare costs based on household income and family size. Patients can apply during visits with income documentation to receive discounted rates on medical, dental, and behavioral health services while maintaining access to care regardless of payment ability.
People
William Grimm
CEO
William Grimm leads CHC/SEIA as CEO, guiding the organization's mission to provide accessible healthcare. With extensive nonprofit healthcare experience, he focuses on expanding services while maintaining financial sustainability and community partnerships.
Questions
What services does CHC/SEIA offer?
We provide medical care, dental services, behavioral health counseling, pharmacy access, and financial assistance programs at multiple Southeastern Iowa locations.
How does the sliding fee program work?
Our sliding fee discounts adjust healthcare costs based on household income and family size, requiring documentation like pay stubs or tax returns for eligibility verification.
Are evening or weekend appointments available?
Most clinics offer extended weekday hours until 7 PM, with some locations providing Saturday appointments for medical care.
Can I access care without insurance?
Yes, we serve all patients regardless of insurance status through self-pay options and our sliding fee program for eligible individuals.
How do I refill prescriptions?
Use our online portal, mobile app, or call the pharmacy directly for prescription refills with 15-minute wait times at both West Burlington and Keokuk locations.
What languages are supported?
On-site interpreters are available for Bosnian, Spanish, and Burmese speakers, with additional language support through telehealth services.
Videos
Reviews (7)
John Hasty
May 22, 2021
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Waited over a month in horrible pain to get my teeth fixed only for them to push my appointment back another 10 days. if you are poor they don't care about you at all.
Liandra Mansheim
Apr 26, 2021
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I have been going to CHC in Burlington,IA for over a year and a half now. I can say that I have had all good visits with ALL the staff Ive dealt with from the time I get checked in until I walk out. It's a small clinic with lots to offer! I usually never have to wait long, especially with doing the recommended checking in 15 minutes early. I am seen within 5 minutes! I am also going to take on my dental needs with CHC because I was having to find a new dentist. I believe I will have great care in that department as well. Very clean, professional clinic! I am SO glad I chose CHC for all my medical
Miss Deb Deb
Feb 05, 2021
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Professional knowledgeable caring staff they hurry to much on the dental care getting stuff repaired in Iowa city! Wonderful work Dr Sen !
Danielle Winter
Feb 02, 2021
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Came to the dental for a root canal, supposedly they did a partial and I was to return to finish. Well due to Covid-19, they canceled my next appointment which was understandable but after reopening and scheduling my visit after 3 months, the tooth and filling cracked. I called pleading 2 xs to please move up my appointment, was told no and refused any help at all. Went to another dentist who told me that the tooth and my jaw are infected so badly he couldnt believe I was dealing with that much pain and gave me the antibiotics I asked for from THIS HORRIBLE PLACE!!!!!! Unbelievable that they can
In A. Moment
Sep 26, 2017
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Dentist and Doctor under the same roof! You have extremely long wait list to see the dentist if you are a new patient. After the 1st visit the appointments are scheduled mostly in a timely manner. I rarely ever have waited longer than 5-10mins before they call me or my child back.
Jewel Schultz
Aug 21, 2017
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I drove somebody here, so I don't know first hand, but from what I saw, the staff is polite and efficient. The waiting room was quiet and comfortable. It usually takes about an hour from start to finish for a dental appointment. Community Health is fixing the work that Aspen did. Come here. Don't go to Aspen.
Rhonda Howes
Jul 01, 2017
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Clean place went several times to have an tooth pulled after pain overcame me. They took care of me worked me in. Took a while but got relief. Very nice and gentle Dentist
