Business Details
21 Years
experience
Emergency
services
Your Trusted Insurance Partner in Pembroke Pines, FL
Since 2005, Franah Marino has delivered personalized insurance solutions to residents and businesses across Florida. Our customer-focused approach prioritizes preparing for life's opportunities and challenges, with over 17 years of combined experience in designing comprehensive coverage plans. We offer a full suite of insurance products spanning auto, home, life, pet, and specialty coverage for recreational vehicles. Our team maintains active community involvement through partnerships with organizations like the Humane Society of Broward County. With multilingual capabilities in English, Spanish, Italian, and Gujarati, we serve clients throughout Broward, Miami-Dade, Sarasota, Marion, Sumter, and Palm Beach Counties.Our 24/7 availability ensures immediate assistance for policy updates and emergency situations. We combine State Farm's industry strength with personalized service, offering competitive pricing through bundling options and safe driving rewards. Our commitment to transparency is demonstrated through no hidden fees policies and clear communication practices. The agency's leadership demonstrates deep local market knowledge through tailored risk assessment strategies. Client trust is reinforced through guaranteed follow-up procedures and dedicated account management.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Renters Insurance
Boat Insurance
RV Insurance
Business Insurance
Pet Insurance
Condo Insurance
Personal Articles Insurance
Details
- Year established: 2005
Highlights and features
- Over 17 years of combined insurance expertise in Florida markets
- 24/7 availability for policy management and emergency assistance
- Multilingual service covering Spanish, Italian, and Gujarati speakers
- Active community involvement through local partnerships and sponsorships
- Specialized insurance education for complex coverage decisions
What people say
Exceptional service
Knowledgeable staff
Personalized attention
Timely claim processing
Professional assistance
Services
Auto Insurance
We provide comprehensive auto insurance solutions tailored to individual driving patterns and vehicle values. Our policies include liability protection, collision coverage, and uninsured motorist provisions. Customers benefit from personalized rate plans that consider safe driving records, multi-policy discounts, and vehicle safety features.
Homeowners Insurance
Our homeowners policies safeguard properties against common risks including fire, theft, and weather damage. Coverage includes structural protection and personal property valuation with optional flood insurance riders. Policyholders receive expert guidance for claims processing and reconstruction contracts.
Life Insurance
We offer term and whole life insurance products with customizable death benefit amounts. Policies provide financial protection for dependents through structured payouts and estate planning considerations. Clients receive personalized consultations to determine appropriate coverage based on family needs and income replacement requirements.
Renters Insurance
Comprehensive renters insurance protects personal belongings in leased residences. Policies include liability components and additional living expenses during displacement. We offer customized coverage amounts aligned with individual property values and occupancy situations.
Boat Insurance
Specialized boat insurance covers watercraft against collision, theft, and environmental damage. Policies include liability protection for third-party claims and optional coverage for trailers and equipment. We provide risk assessments based on vessel type, usage patterns, and waterway navigation history.
People
Franah Marino
Agent
With over 17 years of insurance experience, Franah leads the agency with a commitment to community service and client education. She specializes in personalized coverage solutions and has been active in the local insurance market since 2005.
Gerard Marino
Office Representative
Holding license number P040781, Gerard provides policy creation services including estate planning documents. He specializes in homeowners and flood insurance consultations while managing client documentation processes.
Thatcher Fitzgerald
Team Leader
Licensed as G125434, Thatcher coordinates insurance solutions with over 10 years of client service experience. He specializes in complex policy analysis and has developed expertise in multi-property coverage structures for residential clients.
Jonerra Henrisnor
Office Representative
Licensed under G224749, Jonerra has built a reputation for exceptional customer service through detailed policy explanations. She manages 85+ client interactions monthly while maintaining high follow-up compliance rates.
Marlene Black
Office Representative
With license W287684, Marlene provides production support for auto and life insurance products. She has processed over 200 policy changes annually while maintaining client satisfaction scores above 94%.
Questions
How do I create a personalized insurance quote?
Contact our office directly or use the website's quote tool. Provide basic information about your vehicle, property, or coverage needs for customized pricing options.
What areas do you serve?
We provide insurance services throughout Pembroke Pines, Hollywood, Cooper City, Weston, Davie, Fort Lauderdale, Miami, and surrounding Florida counties.
Are you available outside regular business hours?
Yes, our team offers 24/7 availability for policy updates, claims reporting, and emergency assistance through call/text options.
What insurance products do you offer?
We provide auto, homeowners, life, renters, condo, boat, RV, business, health, and pet insurance products through State Farm's network.
How can I file a claim?
File claims through our website, mobile app, or contact the office directly. Our team provides step-by-step assistance throughout the entire claims process.
Do you offer multilingual services?
Yes, our staff communicates in English, Spanish, Italian, and Gujarati to better serve Florida's diverse communities with personalized service.
Reviews (5)
Dana Thrasher
Oct 20, 2021
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I transferred over to this insurance agent because my last State Farm would never answer the phone I dont know what it is with the state farm agencies. They sounded great on the phone and then I finally went to go in and get a quote on adding another car for my son, as I tried to walk in they were two people walking out.There was a state farm female agent standing at the door and stopped me in my tracks and told me that I was not allowed in and theyre only letting certain people in, I said what about the two people that were just here that left, she says there old though. I said Im one
Olivia Dsouza
Aug 24, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Very responsive and professional. The service is very prompt we have been with this Agency from around 2004. Trust is why we stay with them.
Very responsive and professional. The service is very prompt we have been with this Agency from around 2004. Trust is why we stay with them.
James Vital
Jul 27, 2021
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Excellent customer service, and they take the time to assist you and answer any questions you may have. They also remain in touch with you throughout the entire process. thank you guys for all that you do. I highly recommend them.
China Karma
Jul 22, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Great experience and extremely helpful super transparent got everything I needed done.
Great experience and extremely helpful super transparent got everything I needed done.
Darryl Aaron
Apr 04, 2021
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Positive:Responsiveness
Insurance Rep. Julianne, is very professional and she always revolve issues in a timely manner. Thank you very much for all your help, keep up the good work.
Insurance Rep. Julianne, is very professional and she always revolve issues in a timely manner. Thank you very much for all your help, keep up the good work.
