Business Details
50+ Years
experience
Trusted Dry Cleaning & Laundry Services in Winston-Salem, NC
Craft Dry Cleaners has been a trusted name in Winston-Salem, NC since 1955, dedicated to delivering exceptional dry cleaning and laundry services with a commitment to craftsmanship and customer satisfaction. Founded by Helena and Robert Craft, our business expanded under Kathy and Tom Gleason's leadership in 1993, growing to five locations across the Triad area. Our team of experienced professionals specializes in dry cleaning, shirt laundry, alterations, and wedding gown preservation, combining decades of expertise with modern techniques to meet diverse customer needs. We pioneered free home/office delivery services, making convenience a cornerstone of our offerings while maintaining rigorous quality standards. With over 20 years of experience in our dry cleaning staff and 40+ years in wedding gown care, we prioritize personalized service and attention to detail.Our comprehensive services include drapery cleaning, suede and leather care, rug cleaning, and table linen pressing, addressing both everyday and specialty needs. We operate with transparency and reliability, ensuring clear communication and consistent service quality across all our locations. Our free delivery service operates twice weekly in select areas, eliminating minimum order requirements while maintaining affordability. As a family-owned business, we value long-term customer relationships and community trust, reflected in our 70+ years of continuous operation. Our facility on South Main Street houses specialized equipment for delicate garments, vintage restoration, and professional pressing, ensuring every item receives expert care.
Services
Dry Cleaning
Wedding Gown Preservation
Home Delivery Service
Alterations
Drapery Cleaning
Details
- Year established: 1955
Highlights and features
- We offer 70+ years of combined dry cleaning expertise since 1955
- Our free home/office delivery service operates in select Triad areas
- Dry cleaning staff with 20+ years of specialized garment care experience
- Wedding gown specialists with 40+ years of preservation expertise
- We provide free consultations for bridal gown cleaning and alterations
Services
Dry Cleaning
Professional dry cleaning services using advanced equipment and techniques to maintain garment quality. Specializing in delicate fabrics, vintage restoration, and specialty items like wedding gowns. Our experienced technicians ensure proper care for all garments.
Wedding Gown Preservation
Comprehensive wedding gown cleaning and preservation services with 40+ years of expertise. Includes stain inspection, bead testing, and individualized cleaning processes. Offers free consultations and certified specialist handling for heirloom preservation.
Home Delivery Service
Free home/office delivery service available twice weekly in select areas. Includes starter kit with laundry bag and door hanger. No minimum order required, with flexible pick-up/drop-off options for customer convenience.
Alterations
Professional alteration services with seamstresses having 50+ combined years of experience. Specializes in wedding gown fittings, clothing repairs, and custom adjustments. Offers free bridal consultation for perfect fit requirements.
Drapery Cleaning
Expert cleaning for custom drapes, cornice boards, and valances. Provides removal, professional cleaning, pressing, and reinstallation services. Utilizes specialized techniques to maintain fabric integrity and appearance for over 50 years.
People
Helena Craft
Founder
Co-founded Craft Dry Cleaners in 1955, establishing the foundation for quality dry cleaning services in Winston-Salem. Set initial standards for craftsmanship and customer care that continue today.
Robert Craft
Founder
Co-founder with Helena Craft in 1955, helped establish the business's commitment to quality garment care. Built the initial reputation for reliability and expertise that defines the company's legacy.
Kathy Gleason
Owner
Co-owner since 1993, overseeing business expansion to five locations. Maintained commitment to quality while implementing modern techniques and introducing free home delivery services to enhance customer convenience.
Tom Gleason
Owner
Co-owner since 1993, instrumental in growing the business while maintaining traditional dry cleaning standards. Focuses on operational excellence and ensuring consistent service quality across all locations.
Questions
What dry cleaning services do you offer?
We provide complete dry cleaning, laundry services, wedding gown preservation, alterations, drapery cleaning, and free home delivery across the Triad area.
How does your free home delivery service work?
Call (336) 725-6404 to request a starter kit with laundry bag and door hanger. Fill out forms, place clothes in the bag, and set it out on your scheduled pick-up day.
Do you specialize in wedding gown care?
Yes, we offer complete wedding gown services including cleaning, alterations, pressing, and preservation with over 40 years of specialized experience.
What are your business hours?
Monday-Friday 7am-6pm, Saturday 9am-1pm at most locations. Some specialty locations have different hours as specified on our website.
Can you handle delicate or vintage garments?
Yes, our specialists handle vintage wedding gowns, christening gowns, and delicate fabrics using specialized techniques developed over our 70+ years of experience.
Do you offer alteration services?
Yes, our experienced seamstresses provide clothing alterations, including wedding gown fittings, with over 50 combined years of tailoring expertise.
Reviews (1)
Ashley H.
Jul 24, 2021
Report
Kind workers and fair pricing. They were very helpful and I was able to get my item picked up quickly. Definitely an underrated place for dry cleaning!
