Business Details
35 Years
experience
Expert Jewelry & Watch Repair Services in Dallas
Craig Lawrence Jewelry has been a trusted name in jewelry and watch repair services in Dallas and The Park Cities for over 25 years. Our team of skilled professionals specializes in restoring and maintaining fine jewelry, luxury timepieces, and custom engraving projects. We prioritize quality craftsmanship, using advanced techniques to address repairs ranging from broken clasps to complete watch overhauls.As an A+ rated business with the BBB, we stand by our work with one-year warranties and free estimates. Our commitment to customer satisfaction is reflected in our fast turnaround times, competitive pricing, and personalized service approach that values transparency and expertise.
Services
Jewelry Repair
Watch Repair
Custom Engraving
Ring Sizing
Watch Battery Replacement
Pearl Re-stringing
Luxury Watch Restoration
Details
- Year established: 1991
Highlights and features
- 25+ years of specialized jewelry and watch repair experience
- A+ BBB rating with verified customer satisfaction
- Free estimates and one-year warranties on all work
- Factory-trained technicians with advanced repair capabilities
- Fast turnaround times with competitive pricing
Associations and certifications
- Better Business Bureau (BBB)
Services
Jewelry Repair
Specialized repair services for rings, necklaces, bracelets, and fine jewelry. Our experts handle broken clasps, worn prongs, stone replacement, and metal restoration. We emphasize preventive care through professional cleaning and inspections to maintain your jewelry's integrity and value.
Watch Repair
Comprehensive watch maintenance including battery replacement, movement repair, and water resistance testing. We service luxury brands and vintage timepieces with factory-trained technicians. Services include crystal replacement, crown/stem repairs, and complete overhauls for mechanical watches.
Custom Engraving
Precision engraving services using laser and rotary tools for rings, watches, and keepsakes. Create unique gifts with personalized messages, names, or designs on gold, silver, and platinum. Ideal for commemorating special occasions or adding permanent identification to valuable items.
Questions
What types of jewelry repairs do you handle?
We repair all jewelry types including rings, necklaces, bracelets, and earrings. Services include clasp repair, prong replacement, stone setting, metal restoration, and pearl re-stringing for both modern and antique pieces.
Do you repair luxury and vintage watches?
Yes, our factory-trained technicians service all watch brands including Rolex, Omega, and Patek Philippe. We handle battery replacement, movement repairs, water resistance testing, and complete restoration of vintage timepieces.
How long does jewelry repair take?
Most repairs complete within 3-5 business days. Complex restorations may take longer, but we provide estimated timelines during free consultations. Emergency repairs receive priority scheduling when possible.
Do you offer warranties on repairs?
Yes, all repairs include a one-year warranty covering workmanship and materials. We stand by our quality with free estimates and post-repair inspections to ensure complete customer satisfaction.
Can you engrave existing jewelry pieces?
Yes, we add custom engravings to rings, watches, lockets, and more. Our laser and rotary engraving tools handle metal types including gold, silver, and platinum with personalized text, names, or decorative designs.
Reviews (5)
Denise Schnitzer
Dec 12, 2021
Report
I brought in two (2) bracelets, each needing a safety chain added, on Nov 17. I was told the repairs would take a week to 10 days. I went back on Nov 29 and they weren't ready. Then I went back last week and was told they'd be ready, and they weren't. On Dec. 8, the gold one was ready ($45 for a 2-inch gold safety chain) so I wore it out. I was told the silver one would be ready on Dec. 11. I went there to pick up the silver one and was told the soldering was too hot and damaged the magnetic clasp, that they would repair it at their expense. Today, Dec 13, I went to pick it up and the 2-inch silver
Keli Wolfe
Jun 14, 2021
Report
Positive:Professionalism,Quality,Responsiveness,Value
They can do anything! They replicated my engagement ring, they found antique links to lengthen an old watchband, and they bring really shabby pieces back to life. Magicians!
They can do anything! They replicated my engagement ring, they found antique links to lengthen an old watchband, and they bring really shabby pieces back to life. Magicians!
Brenna Brillhart
Dec 06, 2019
Report
Quick and professional service. Fixed a slightly bent ring while I waited. Will definitely return and recommend their service to friends/family.
Calvary Zender
Dec 28, 2018
Report
Great little shop. Went in for a minor repair on a custom ring and the work exceeded my expectations. Support these guys! They're friendly, experienced and need the business!
Austin Whatley
Oct 24, 2017
Report
Went in just to get battery replacements on a few watches. Pricing was reasonable and service was incredibly fast.
