Business Details
31 Years
experience
Your Trusted Fireplace & Stove Experts
Hearth Works F S Centers has been a trusted provider of heating solutions since 1995, serving Massachusetts and New Hampshire with two expertly staffed locations. We specialize in gas, wood, and pellet stoves, fireplaces, and inserts, offering a comprehensive selection of top-tier brands like Vermont Castings, Harman, and Napoleon. Our certified technicians and installation teams ensure every project meets the highest standards of quality and safety. With a dedicated service department and factory-trained professionals, we provide unmatched technical and warranty support. Our commitment to customer satisfaction drives every interaction, from product selection to post-installation follow-up.Over three decades, we've built a reputation for expertise, reliability, and personalized service that sets us apart in the industry. Whether you're a DIY enthusiast or require professional installation, our team delivers tailored solutions to meet your heating needs. Our partnerships with National Fireplace Institute-certified installers guarantee expert execution for every project. From cost-saving pellet stoves to premium gas fireplaces, we combine product innovation with hands-on guidance to help customers make informed decisions. Our 2025 30th-anniversary milestone reflects our enduring dedication to quality, community, and customer-centric service.
Services
Gas Fireplaces
Wood Stoves
Pellet Inserts
Electric Fireplaces
Fire Pits
Grill Sales
Awnings
Hearth Accessories
Professional Installation
Service Maintenance
Details
- Year established: 1995
Highlights and features
- We offer 30 years of specialized expertise in residential heating solutions
- Our team includes National Fireplace Institute-certified installers
- We provide factory-trained technical and warranty support
- We maintain direct partnerships with leading manufacturers for competitive pricing
- Our dedicated service department ensures long-term product performance
Associations and certifications
- National Fireplace Institute
What people say
Perfect stove for budget
Professional employees
Quality workmanship
Prompt problem resolution
Excellent customer guidance
Services
Gas Fireplaces
We offer premium gas fireplace solutions with energy-efficient models from leading brands. Our certified technicians ensure proper installation and venting for safety and performance. Customers benefit from reduced heating costs and enhanced home ambiance.
Wood Stoves
Our wood stove selection combines traditional aesthetics with modern efficiency. Professional installation services guarantee compliance with local codes. Customers enjoy cost-effective heating with authentic flame visuals and long-term value.
Pellet Inserts
We provide EPA-certified pellet inserts for converting existing fireplaces. Our experts handle complete installations including venting systems. Customers gain efficient, eco-friendly heating with automated fuel delivery systems.
Fire Pits
Our fire pits create inviting outdoor spaces with durable, weather-resistant designs. Professional guidance ensures proper placement and safety compliance. Customers enjoy extended outdoor living seasons with versatile heating solutions.
Professional Installation
Certified installers handle complex projects with precision and care. We coordinate permits and inspections for complete compliance. Customers receive detailed product training and long-term maintenance guidance for optimal performance.
Questions
What heating products do you offer?
We carry gas, wood, and pellet stoves, fireplaces, inserts, electric fireplaces, fire pits, and grills from top manufacturers.
Do you provide installation services?
Yes, we offer professional installation through certified technicians and partner installers across our service areas.
Are financing options available?
Yes, we offer financing programs to qualified customers for qualifying purchases.
What service areas do you cover?
We serve Massachusetts and New Hampshire from our two showroom locations.
Do you sell outdoor heating solutions?
Yes, we offer fire pits, patio heaters, and retractable awnings for outdoor living spaces.
What warranty support exists?
We provide factory-backed warranties and technical support through our certified service department.
Videos
Reviews (6)
David Jackson
Jan 04, 2022
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Michael went above and beyond to help me resolve the issue with my fireplace. Thank you for your help! Stay Safe and Warm!
Mike Bergeron
Dec 08, 2021
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Hearth Works Fireplace Center has been in business for over 25 years. We are staffed with knowledgeable, professional and friendly employees. We strive to provide you with the most accurate and up to date information available regarding your fireplace or stove project. You will always be greeted with a smile when you walk in the door at Hearth Works Fireplace Center in North Reading. If you have a problem with anything as it relates to us please feel free to reach out to any of us. We have thousands of happy customers each and every year!
Mike Bergeron, Store Manager
Mike Bergeron, Store Manager
Miguel Torres
Sep 30, 2021
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For the first time I write a review. I feel like I got scammed! I scheduled a service for my stove. Beware that most of the service is just a simple vacuum of the unit not much else. When I called in to ask the price of an annual service I was quoted 189. When I ask why was I just charged 219 for the service all she could say is that it probably went up. "Probably". When I asked to speak with someone who may know the actual cost of the service I was told I was speaking with the person. The service is contracted. The contractor informed me that he had to charge me the Hearth Work price. Hearthwork
John Hedman
Sep 21, 2021
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We had bought our pellet stove from Hearthworks and gas recently gotten our first service/cleaning done by their service outfit. From sale, to follow up, to service, everyone was knowledgeable and friendly! Scheduling was easy and the service men were professional and friendly. Would recommend buying at Hearthworks any time!
John Warden
May 04, 2021
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My wife and I purchased a gas insert fireplace from Hearthworks in North Reading. The experience starting off was perfectly fine, although a bit challenging due to COVID and trying to time the order with our construction. We gave the store manager, Michael, a budget and the type of fireplace we wanted and he provided us a package (you have to buy a ton of parts and other kits the fireplace doesnt just come all together) which we agreed to. Fast forward a few weeks when we were ready for the fireplace and we get told they dont have this model in stock even though we placed the order weeks
Tammy Betourney Smith
Nov 27, 2018
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I had nothing but the best experience with Hearth Works from the moment I walked through the doors to the completion of my project. I was greeted with a friendly voice and a smile. Their showroom is stunning. It is full of so many different products, with so many different options; fireplaces, outdoor furniture, fire pits, pellets and accessories. It is very clean and well taken care of. The store manager, Michael, was very professional and knowledgeable in all the products. He didn't try to talk me into something I didn't need. He listened and guided me through my purchase. My procrastination
