Business Details
11 Years
experience
Emergency
services
Durable Medical Equipment in North Syracuse, NY
Mother Goose Medical Supply has been a family-owned and operated Durable Medical Equipment company since 2015, proudly serving North Syracuse, NY, and surrounding communities. Our mission is to provide affordable, high-quality medical equipment that supports health, independence, and quality of life. We differentiate ourselves through unwavering personal service, taking time to educate customers on equipment use to ensure comfort, safety, and confidence.Our extensive inventory includes bathroom safety products, mobility aids, hospital beds, wheelchairs, and orthopedic equipment, all available in our fully stocked showroom. We offer equipment servicing and repairs to ensure lasting support, and our commitment to exceptional service, compassion, and community well-being remains unchanged as we grow. We now accept CareCredit financing to help customers access essential equipment.
Services
Mobility Scooters
Power Wheelchairs
Lift Recliners
Commodes
Bath Safety Equipment
Patient Lifts
Rollators
Transport Chairs
Incontinence Supplies
Medical Equipment Rentals
Details
- Year established: 2015
Highlights and features
- Family-owned since 2015 with personalized service
- Free delivery within 5 miles of showroom
- 7-day return policy on unopened items
- Equipment servicing and repair support
- Accepts CareCredit financing for purchases
What people say
Outstanding customer service
Empathy and compassion
10/10 rating
Excellent variety of supplies
Fabulous service
Services
Mobility Scooters
We offer a wide range of mobility scooters for individuals with limited mobility. Our inventory includes 3-wheel and 4-wheel models from trusted brands like Golden and Pride Mobility. Each scooter features adjustable seating, long-lasting batteries, and portability options. Our staff provides expert guidance to help customers select the right scooter for their lifestyle and terrain needs.
Power Wheelchairs
Our power wheelchairs provide independence for users with significant mobility challenges. Models include lightweight foldable designs and heavy-duty options with advanced features like lithium-ion batteries and USB ports. We offer personalized fittings and training to ensure safe operation and maximum comfort for daily use.
Bath Safety Equipment
We provide comprehensive bath safety solutions including shower chairs, transfer benches, and safety rails. Our products feature non-slip surfaces, adjustable heights, and durable materials. Staff assist customers in selecting equipment that prevents falls while maintaining dignity and independence during daily hygiene routines.
Medical Equipment Rentals
Our rental program offers short-term access to essential medical equipment like hospital beds, wheelchairs, and patient lifts. This service accommodates temporary needs following surgery or injury. We ensure proper setup and provide maintenance support throughout the rental period to guarantee customer safety and satisfaction.
Equipment Repairs
We provide repair services for all purchased medical equipment. Our certified technicians handle maintenance, part replacements, and performance optimizations. This ongoing support ensures longevity of equipment investments while maintaining safety standards and operational efficiency for our customers.
People
Marie
Owner
Marie co-founded Mother Goose Medical Supply with her husband Will to address community needs for accessible medical equipment. With over a decade of healthcare industry experience, she focuses on customer relations and operational excellence. Her leadership emphasizes compassionate service and community engagement.
Will
Co-Owner
Will partners with Marie to lead daily operations at Mother Goose Medical Supply. His background in equipment logistics ensures efficient inventory management and timely deliveries. He prioritizes technical expertise in product selection and maintenance services for customer satisfaction.
Dave
Service Manager
Dave oversees equipment servicing and repairs at Mother Goose Medical Supply. With 15+ years in medical device maintenance, he ensures all repaired equipment meets safety standards. His team provides prompt, reliable service to maintain customer independence and equipment functionality.
Questions
What payment options does Mother Goose Medical Supply accept?
We accept CareCredit financing, Afterpay, and major credit cards. Payment plans are available for qualifying purchases to help customers access necessary medical equipment.
Do you offer delivery services?
Yes, we provide free delivery within 5 miles of our showroom for purchases over $50. Larger items and deliveries beyond 5 miles have tiered fees based on distance and equipment size.
What is your return policy?
Most unopened items can be returned within 7 days with a restocking fee. Bath safety items, hygiene products, and lift chairs are final sale due to sanitation and safety requirements.
Do you service equipment purchased elsewhere?
We primarily service equipment purchased from us. Our repair services focus on maintaining warranties and safety standards for products we sell to ensure proper functionality.
Are prescriptions required for equipment purchases?
Most equipment doesn't require a prescription. However, oxygen concentrators, portable oxygen units, and 30-40 compression stockings require physician authorization for purchase and use.
Do you offer rental equipment options?
Yes, we have a rental program for temporary medical equipment needs. Available items include hospital beds, wheelchairs, and patient lifts with flexible rental periods to match recovery timelines.
Reviews (5)
David Dreverman
Aug 26, 2021
Report
Nice people but they dont communicate very well on order status. Ordered compression stockings was told they would be in on probably Monday. Called Tuesday and was informed they had to place a 500 dollar order before they could get them. Would have been nice if they had told me that in the beginning I could have looked elsewhere.
Kathy Brewer
Aug 21, 2021
Report
I called Saturday morning to order a transport wheelchair for my father and we had a chair delivered that afternoon! Wonderful service and wonderful, caring people! Thank you
Amy Baxter
May 26, 2021
Report
This company was amazing in my time of need. They helped me deliver a hospital bed to my mother while going through chemotherapy. They could not have been more helpful, insightful, friendly, and detail oriented. Service was friendly and prompt. I would definitely recommend them 100 percent.
Nancy Aureli
Mar 28, 2021
Report
My family needed a special chair for my dad. My brother brought my parents to Mother Goose and they were able to find the perfect chair for my dad right there at the shop. I guess my dad didn't want to get out of it while at the store... My family purchased and brought the chair home that same day! My dad told my mom that when he sat in that chair all his pain went away... Thank you Mother Goose for having what families need when they need it. You have a beautiful large store full of everything needed to take care of older loved ones. Thank you for all you do.
Clmbrt
Dec 28, 2020
Report
Mpther Goose Medical is fantastic! I fractured my foot in two places and they worked with me to get just the right assistive device so I could have some mobility. Nicole answered all my questions on the phone and worked with my husband in person to be sure I had all I need. Amazing customer service from this company.