Business Details
28 Years
experience
Emergency
services
Open 24/7
always available
Trusted Damage Restoration Services in Naples, FL
Dry Zone was founded in 1998 as a small carpet cleaning operation and has grown into Southwest Florida's largest disaster restoration company. Our team of IICRC and NORMI-certified technicians provides 24/7 emergency response for water damage, mold remediation, fire damage, and structural restoration. We maintain state-of-the-art equipment and employ a dedicated Concierge Service to coordinate insurance claims and project management.With over 25 years of local experience, we serve Lee, Collier, and Charlotte counties, offering comprehensive restoration solutions from initial assessment through final reconstruction. Our Bone Dry Guarantee ensures complete satisfaction with all drying services, while our Gold Star Standard reflects our commitment to technical excellence and customer care.
Services
Water Damage Restoration
Mold Remediation
Fire Damage Cleanup
Storm Damage Restoration
Carpet Cleaning
Air Duct Cleaning
Biohazard Cleanup
Bathroom Remodeling
Thermal Imaging
Leak Detection
Details
- Year established: 1998
Highlights and features
- 24/7 emergency response with 30-minute on-site arrival guarantee
- IICRC-certified technicians with specialized mold remediation training
- Dedicated Concierge Service for insurance claim coordination
- State-of-the-art thermal imaging and structural drying equipment
- 25+ years of local disaster restoration experience
Associations and certifications
- IICRC
- NORMI
- ACAC
What people say
Phenomenal team
Best service
Extremely courteous
Amazing team
Excellent workmanship
Services
Water Damage Restoration
Our certified technicians respond within 30 minutes to water emergencies, using thermal imaging and industrial drying equipment to identify and eliminate moisture. We document damage, coordinate insurance claims, and restore structures to pre-damage condition. With 25+ years of experience handling plumbing leaks, storm damage, and appliance failures, we guarantee complete drying through our Bone Dry Guarantee.
Mold Remediation
IICRC-certified specialists perform comprehensive mold inspections and remediation using containment protocols and HEPA filtration. We identify moisture sources, remove contaminated materials, and restore affected areas. Our ACAC-certified team ensures safe, thorough remediation while educating clients about mold prevention and indoor air quality maintenance.
Fire Damage Cleanup
We provide complete fire damage recovery including soot removal, odor elimination, and structural restoration. Our technicians use specialized cleaning agents and thermal fogging equipment to remove smoke residues. We document damage for insurance claims and restore properties to habitable condition while maintaining safety protocols for hazardous materials.
Storm Damage Restoration
Our 24/7 emergency teams handle storm-related damage including roof leaks, flooding, and structural compromise. We perform temporary repairs, water extraction, and complete rebuilding services. With experience in hurricane recovery, we prioritize safety while restoring residential and commercial properties to pre-storm condition through our Gold Star Standard process.
Air Duct Cleaning
Certified technicians use high-powered vacuums and rotary brushes to remove debris from HVAC systems. We clean supply and return ducts, registers, and plenums to improve air quality. Our NADCA-compliant process removes mold, dust, and allergens while ensuring system efficiency through thorough cleaning of hard-to-reach components.
People
Rudy
VPO
With 15+ years in disaster restoration, Rudy oversees operational excellence at Dry Zone. He ensures all field operations meet our Gold Star Standard while mentoring technicians on advanced drying techniques and customer service protocols.
Maria
CFO
Maria manages financial operations with 20+ years in construction accounting. She implements cost-control systems that maintain service quality while optimizing project budgets, ensuring transparent billing for both clients and insurance partners.
Alex
Production Manager
Alex coordinates project timelines across 50+ active jobs. With a background in construction management, he streamlines workflow between technicians, insurance adjusters, and clients to ensure timely completion of complex restoration projects.
Questions
What areas do you serve?
We provide emergency services throughout Lee, Collier, and Charlotte counties including Naples, Fort Myers, Cape Coral, Bonita Springs, and Marco Island.
Are you available for emergencies?
Yes, our 24/7 emergency hotline connects you directly to on-call technicians who guarantee 30-minute response times for urgent water, fire, or storm damage situations.
Do you work with insurance companies?
We handle all insurance documentation and billing directly, including damage assessment reports, cost estimates, and progress updates to streamline your claim process.
What certifications do your technicians hold?
Our team includes IICRC-certified water damage specialists, NORMI-certified mold remediators, and ACAC-certified indoor air quality professionals who complete annual continuing education.
How quickly can you start restoration?
Emergency crews arrive within 30 minutes of contact. Non-emergency services typically begin within 24 hours after initial assessment and insurance authorization.
What guarantees do you offer?
We guarantee complete satisfaction through our Bone Dry Guarantee for drying services and Gold Star Standard for workmanship quality and customer service excellence.
Reviews (4)
Heidi Minora
Sep 29, 2021
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DryZone offers the best service, repair and knowledgeable contractors, engineers and administrative staff. From Maria in the office to Ruddy the contractor to Tim the carpenter, these folks made sure that not only was my repair done right but done safely and over the top. They strive to make sure you arent just happy. They want to surpass your expectations. These folks knew me by my first name and advocated for me as a homeowner to ensure my project was done correctly. They worked with me on price and were fair across the board. My job was done quickly and efficiently. Tim was truly incredible
Terrance Craig
Jul 19, 2020
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Great Company that stands behind their work. I needed some mold remediation on a building and received four quotes. They were the lowest, the second lowest was almost $2,000.00 more and the highest was $7,000.00 more. After, they finished we failed the post test.....Dry Zone paid for the failed test, then came back out and work another 4 days. We then past the mold test. I was expecting them to charge me for the extra work but they didn't. Not many companies left that guarantees their work. Also, the major price difference. During the work, they also stayed in communication detailing everything
Dianna Musse
Dec 14, 2018
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We had a multiple unit water loss due to a water line bust. We called DryZone and Jody had her team on the way in no time. Mike Henderson, Julio and their team were great to work with. Everyone was very professional. As a property manager it is important to have a company like DryZone available in when you need them. Thank you DryZone Team for doing a great job.
Kevin M.
May 26, 2018
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Fast and efficient company. Had a bad roof leak with the rains a couple weeks ago so I called Dry Zone and they were at my house in less than 45 minutes. They kept us informed and were very professional. Highly recommend!
