Business Details
22 Years
experience
Your Trusted Medical Equipment Supplier in San Francisco
A to Z Royal Medical Supply has been serving the San Francisco Bay Area community for over a decade, specializing in high-quality home healthcare equipment and mobility solutions. Our mission focuses on delivering timely, personalized service to meet the unique needs of patients requiring temporary or long-term medical equipment. With a multicultural team of certified professionals, including RESNA-certified Assistive Technology Professionals, we prioritize customer satisfaction through expert consultations, same-day delivery options, and comprehensive repair services. Accredited by The Joint Commission, we maintain rigorous quality standards while accepting a wide range of insurance plans to improve accessibility.Our extensive inventory includes power mobility devices, wheelchairs, braces, compression therapy products, and safety equipment, all supported by multilingual staff fluent in Russian, Ukrainian, Chinese, Spanish, and Tagalog. We distinguish ourselves through in-home evaluations, customized equipment solutions, and a commitment to navigating insurance paperwork on behalf of our clients. This combination of technical expertise, compassionate service, and operational transparency has established us as a trusted leader in the regional medical supply industry.
Services
Power Mobility
Wheelchairs
Braces & Supports
Compression Therapy
Repair Services
Diabetic Footwear
Bathroom Safety Equipment
Incontinence Supplies
Details
- Year established: 2004
Highlights and features
- 10+ years serving the San Francisco Bay Area community
- The Joint Commission accredited quality healthcare standards
- Multilingual staff fluent in 5 languages including Spanish & Chinese
- Same-day delivery available for urgent equipment needs
- RESNA-certified professionals for specialized mobility solutions
Associations and certifications
- The Joint Commission
What people say
Very sweet and patient
Beyond helpful
Great price
Tirelessly helpful
No extra charge
Services
Power Mobility
We offer comprehensive power mobility solutions including electric wheelchairs and scooters from leading manufacturers. Our RESNA-certified professionals conduct in-home evaluations to determine optimal equipment configurations for individuals with complex mobility needs. Our inventory features adjustable seating systems, tilt/recline mechanisms, and customizable control interfaces to accommodate various physical conditions while maintaining safety and comfort.
Wheelchairs
Our wheelchair selection includes standard, lightweight, and heavy-duty models with transport options for temporary or permanent use. Certified staff assist with proper sizing and configuration while coordinating insurance coverage. We provide both basic functional chairs and advanced rehab models with specialized cushions and positioning systems for enhanced mobility and pressure relief.
Braces & Supports
We supply medical-grade braces for knees, backs, ankles, and wrists to prevent injury and support existing conditions. Certified technicians perform precise fittings for both rigid and soft support systems while assisting with insurance qualification processes. Our inventory includes therapeutic compression garments and postural support devices designed to improve mobility and reduce pain.
Compression Therapy
Our compression therapy products feature premium brands like Juzo and Dr. Comfort for managing lymphedema and circulatory issues. Certified specialists provide precise measurements for graduated compression garments that improve blood flow and reduce swelling. We coordinate prescriptions, fittings, and insurance coverage for both upper and lower extremity compression solutions.
Repair Services
We offer comprehensive repair and maintenance services for all mobility equipment including wheelchairs, scooters, and power chairs. Our technicians provide on-site diagnostics and repairs while maintaining equipment functionality through regular servicing. We handle warranty claims and parts replacements to ensure continued safe operation of medical devices.
Questions
What types of medical equipment do you specialize in?
We specialize in mobility solutions including wheelchairs, power scooters, orthopedic braces, compression therapy products, and bathroom safety equipment. Our inventory covers both standard and complex rehab needs.
Do you accept insurance for medical equipment purchases?
Yes, we work with most major insurance providers and assist with coverage verification. Our staff handles all paperwork to maximize your benefits for durable medical equipment.
Can you help with urgent equipment needs?
We offer same-day delivery when available and prioritize emergency situations. Contact our team directly for urgent mobility equipment requirements.
Are your staff members certified professionals?
Yes, we employ RESNA-certified Assistive Technology Professionals and maintain The Joint Commission accreditation for quality healthcare standards.
Do you provide equipment repair services?
Yes, we offer comprehensive repair services for all mobility equipment including wheelchairs, scooters, and power chairs with on-site technician support.
What service areas do you cover?
We serve the entire San Francisco Bay Area with delivery options directly to your home or care facility.
Reviews (6)
Patty Spencer
Sep 01, 2021
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If I could, I would give a negative number like -10. This does not deserved any of my respect not even 1 star. The lady on the phone was very rude, unfortunately when the medical bed was order for my father, insurance assigned the company to work with. At that time, the equipment was received without proper documentation or instructions, I never complained nor requested any information. My father passed and I have no use for the bed, it took some time to figure who the supplier was, despite calls and voice mails, I had to keep on calling until this lady was very rude. Never answer any question
S. P.
May 05, 2021
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I wish I could give ZERO for review. My Mother's wheelchair was delivered 4/24, with NO written instructions/guide on SAFETY/usage/how to fold it!! I called from 4/26 to 4/30 at LEAST 6 times because "greta" the supervisor promised me on 4/26 to send me written instructions via e-mail. NOTHING! So this morning, 5/3, I wrote them a complaint via their website, she responded within THREE MINUTES!!! Their excuse that they were "BUSY" is absolute BS! The purport to be "caring" "compassionate" blah, blah, blah..... LIES! The ph. rep. responded with a nasty tone "oh my God!" when I stated my Father
Kathleen Diaz
Jan 08, 2021
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This company is very knowledgeable in processing paper work to Medicare. They are extremely professional. I have gotten 2 powerchairs and walkers from them. After 5 years the first powerchair wore out. Easy to replace with the staff knowing what to do. Thank you, A-Z Medical
Jennifer LaRocca
Oct 18, 2020
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My husband is an amputee. Hes been waiting for a wheel chair since 2017. Seriously, we are still not in possession of the wheelchair. Weve made several attempts to reconcile this Through the RX provided by docs and insurance. A-Z medical is NO help. They ordered the wrong size wheelchair for my 300lb husband, with NO leg rest for his Stump. They have no compassion or empathy for disabled patients. Horrible experience. Today is 8/07/2020 and still waiting for a wheelchair from A-Z medical.
Angela Martinez
Jul 15, 2020
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I have dealt with this company with few patients that discharged from our facility. The case managers has terrible customer service and very slow to process orders. Case Manager never returns your phone calls when you try to follow up. I tried giving them plenty of time to deliver equipment for my patients before they go home but due to their poor communication and lack of knowledge, they always postponed my discharges and make families suffer which really upsets me. Try to avoid doing business with this company.
Marie Sr
Jun 05, 2018
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Been trying to get a electric wheelchair returned and replaced for my grandmother for 6 months. my grandmother injured her self and pieces started to break off. They still haven't assisted, they have not warm bedside manners for the elderly or their family representatives. I would not recommend this place to anyone
