Business Details
35 Years
experience
Your Trusted Source for Orthopedic Shoes & Custom Orthotics in San Antonio
Ideal Shoes & Medical Supplies has been a trusted provider of orthopedic footwear and foot care solutions since 1991. As a family-owned business with over 30 years of combined experience, we specialize in custom orthotics, diabetic shoes, and durable medical equipment. Our team collaborates closely with podiatrists to ensure patients receive precisely fitted, high-quality products. With locations across San Antonio and Crystal City, we offer personalized service, advanced 3D orthotic technology, and a comprehensive selection of over 800 products. Our certified pedorthists and dedicated staff prioritize patient comfort, utilizing state-of-the-art fabrication techniques to create lasting solutions.We maintain rigorous quality standards through continuous research and investment in cutting-edge equipment. Our commitment to excellence extends to insurance verification, Medicaid support, and customer assistance throughout the entire care process. By combining technical expertise with compassionate service, we aim to improve mobility and quality of life for every client. Our decades of experience and community focus make us a leader in comprehensive foot care solutions.
Services
Orthopedic Shoes
Custom Orthotics
Diabetic Footwear
Medical Supplies
Shoe Inserts
Details
- Year established: 1991
Highlights and features
- We offer 30+ years of combined experience in pedorthic solutions
- Our certified specialists create custom orthotics using 3D imaging technology
- We provide comprehensive Medicaid and insurance verification services
- Our product range includes 800+ orthopedic footwear and medical supply options
- We maintain full-service fabrication labs for precision orthotic production
What people say
Fantastic service
Best foot care
Peace of mind
Caring professionals
Pain free feet
Services
Custom Orthotics
Our custom orthotics are individually crafted using 3D foot imaging technology for perfect fit. Certified specialists design each pair to address specific biomechanical issues, providing lasting comfort and improved mobility. Ideal for treating chronic foot pain, diabetes-related foot conditions, and sports injuries through personalized support.
Diabetic Footwear
FDA-approved diabetic shoes reduce foot complications through specialized design. Our selection includes depth shoes and custom-molded options that accommodate orthotics while preventing pressure sores. Certified pedorthists ensure proper fitting to meet Medicare requirements and enhance circulation for diabetic patients.
Medical Supplies
We provide essential medical supplies including incontinence products and mobility aids. Our inventory meets both clinical and home care needs with reliable, insurance-covered equipment. Certified staff assist with Medicaid/Medicare documentation and home delivery coordination for patient convenience.
Foot Assessments
Free comprehensive foot evaluations identify structural issues affecting mobility. Using advanced scanning technology, our specialists analyze gait patterns and pressure points to recommend appropriate footwear and orthotic solutions for long-term foot health.
Insurance Services
Dedicated insurance specialists handle Medicare, Medicaid, and private coverage verification. We streamline the approval process for orthotic and footwear claims, ensuring compliance with documentation requirements while minimizing patient financial burden through accurate pre-authorization checks.
People
Daniel Salazar
Chief Executive Officer
Daniel has led Ideal Shoes since 2011, managing office operations and ensuring patient and doctor satisfaction. With 9 years of leadership experience, he maintains the company's commitment to quality foot care solutions while overseeing daily administrative functions.
Fernando Herrera
Chief Executive Officer
A certified pedorthist with 20 years' experience, Fernando oversees field operations and public relations. Graduating from Oklahoma State University, he ensures technical excellence in orthotic production while maintaining community partnerships to expand patient access to quality foot care.
Fernando Herrera Jr.
Office Manager
Certified as a pedorthist by Oklahoma University, Fernando Jr. manages daily operations and patient coordination. With 18 years of experience, he supervises staff workflow and ensures compliance with industry standards while maintaining the company's customer-centric approach.
Jose Ortiz
Laboratory Manager
Jose directs orthotic fabrication and shoe fitting operations with 20 years of technical expertise. As laboratory manager, he oversees production quality control and implements new manufacturing techniques to maintain product durability while ensuring timely order fulfillment.
Raquel Herrera
Public Relations Specialist
Raquel manages public relations and insurance eligibility verification. She coordinates benefits assessment for patients while serving as primary media contact, ensuring clear communication about the company's services and community health initiatives.
Questions
What types of orthotics do you offer?
We provide custom-molded orthotics using 3D imaging technology for precise fit, along with accommodative and functional orthotic solutions tailored to specific foot conditions.
Do you accept Medicaid and Medicare?
Yes, we offer full insurance verification services including Medicaid and Medicare coverage for diabetic shoes and orthotic devices with proper documentation.
How does the custom orthotic process work?
Our process includes 3D foot scanning, gait analysis, and material selection to create personalized orthotics that address individual biomechanical needs within 7-10 business days.
What shoe brands do you carry?
We offer over 800 products from leading therapeutic footwear brands including Dr. Comfort, Orthofeet, and Apex, with styles for diabetic, arthritic, and post-surgical patients.
Can you help with insurance claims?
Our specialists handle insurance pre-authorizations, documentation submission, and benefit verification to simplify the claims process for orthotic and footwear purchases.
Videos
Reviews (3)
Antonio Herrera
Jan 29, 2021
Report
I needed compression stockings and these excellent employees provided them for a very fair price! I would extremely recommend this medical shop for anyone that is looking to correct any feet-health problems that they may have.
Sensei Takash
Aug 17, 2020
Report
I struggle with pes planus (I am flat footed), and these people allowed me to walk comfortably by making me a custom insert to fit my feet. Aside from the fact that walking long distances does not hurt my feet anymore, these inserts slowly correct my feet.
Keren Faustus
Dec 13, 2017
Report
They helped my grandma tremendously. And their custom orthotics are life savers, I loved their service, and everyone in the store was great. Thank you!
