Business Details
Emergency
services
Commercial Security Systems & Fire Protection Services
AAA Alarms & Fire Protection has been a trusted provider of comprehensive security solutions since 1983. Our expertise spans burglar alarm systems, fire protection, surveillance cameras, access control, and business Wi-Fi systems tailored for commercial and industrial clients. As a division of Custom Systems, LLC, we maintain Underwriters Laboratories (UL) certification and hold licenses in Rhode Island, Massachusetts, Connecticut, and Florida. Our team includes industry veterans with decades of experience designing systems for government, defense, and precious metals sectors. We specialize in UL-certified installations, 24/7 remote monitoring, and cutting-edge technologies like Smart Video Search. Our commitment to code-compliant, budget-friendly solutions ensures clients receive both regulatory adherence and operational efficiency.With local offices across four states, we provide rapid response and personalized service to businesses in Rhode Island, Massachusetts, Connecticut, and Florida. Our accreditations include UL 2050 compliance and state-specific contractor licenses for fire alarm and low-voltage systems. We offer full-service support including installation, repair, upgrades, and emergency services, backed by a team of certified technicians and licensed electricians. Our client-centric approach emphasizes transparency, reliability, and long-term partnerships, demonstrated through decades of repeat business and industry recognition. From initial consultation to ongoing maintenance, we prioritize security solutions that evolve with our clients' needs while maintaining the highest standards of technical excellence.
Services
Burglar Alarm
Surveillance Cameras
Access Control
Fire Alarm
Business Wi-Fi Systems
Highlights and features
- We hold UL 2050 certification for security systems compliance
- 35+ years of experience serving commercial clients across four states
- Local offices in RI, MA, CT, and FL ensure rapid response times
- 24/7 remote monitoring and emergency service capabilities
- Smart Video Search technology streamlines security footage analysis
Associations and certifications
- Underwriters Laboratories
- UL 2050
What people say
Uncompromising service
Professional technicians
Rapid response times
UL-certified expertise
Smart technology
Services
Burglar Alarm
Advanced burglar alarm systems with bulletproof communications and UL certification. Our solutions range from smartphone-controlled systems to high-security commercial installations. Systems include 24/7 monitoring, emergency response, and integration with access control. Designed for businesses requiring code-compliant security with customizable features.
Surveillance Cameras
High-definition surveillance systems featuring IP/analog cameras, cloud storage, and Smart Video Search technology. Solutions include HD over coax, remote access, and integration with existing infrastructure. Our systems enable instant AI-powered searches by physical characteristics or license plates across multiple locations.
Access Control
Electronic access control solutions with biometric scanners, key fobs, and cloud-based management. Systems provide audit trails, remote door release, and integration with security networks. Features include programmable access schedules and compatibility with existing infrastructure upgrades.
Fire Alarm
UL-certified fire alarm systems with code-compliant installation and maintenance. Services include system design, emergency testing, and 24/7 monitoring. Solutions integrate with security networks while meeting NFPA standards and local regulatory requirements for commercial properties.
Business Wi-Fi
Enterprise-grade Wi-Fi networks for multi-building complexes with 100% coverage. Systems support employee devices, cloud integration, and security system connectivity. Features include centralized management, scalable architecture, and seamless roaming capabilities for large commercial properties.
People
Joseph Trillo
General Manager
35+ years in alarm industry with expertise in UL-certified systems. Master Fire Alarm Electrician in RI and licensed contractor in MA. Holds UL Signatory status for system certification. Specializes in government and defense sector security solutions.
Nunzio Riccio
Operations Manager
20+ years experience in security systems with master fire alarm certification in RI. Licensed in data/video/telecom systems. Focuses on customer service excellence and technical operations management for complex security networks.
Joe D. Trillo, Jr.
Sales Manager
Third-generation security professional with technical expertise in system design. Holds multiple state licenses including RI fire alarm journeyman and Florida electrical contractor certifications. Specializes in integrated security solutions for commercial clients.
Dave Silva
Service Manager
15-year technical expert in alarm/video systems with journeyman fire alarm license in RI. Specializes in complex IP video networks and high-security transmission fault resolution. Manages service operations and technical support teams.
Susan Maznicki
Accounting Manager
12+ years managing billing and customer service operations. Handles UL certificate issuance, insurance documentation, and payment processing. Provides direct client support for accounting and administrative needs.
Questions
What security services do you offer for commercial businesses?
We provide burglar alarms, fire protection systems, surveillance cameras, access control, and business Wi-Fi networks with 24/7 monitoring capabilities.
Do you serve locations outside Rhode Island?
Yes, we operate in Massachusetts, Connecticut, and Florida (Palm Beach and Broward Counties) with local offices for rapid response.
Are your systems UL-certified?
Yes, we maintain Underwriters Laboratories certification including UL 2050 compliance for security systems and have licensed electricians for fire alarm installations.
How does Smart Video Search work?
This AI-powered feature lets you search surveillance footage by physical characteristics, license plates, or color across all cameras instantly.
What emergency services do you provide?
We offer 24/7 monitoring, emergency response, and after-hours technical support for all security and fire protection systems.
Can you upgrade existing security systems?
Yes, we integrate with existing infrastructure and upgrade systems to cloud-based platforms with Smart Video Search capabilities.
Reviews (3)
Molly Newman
Dec 19, 2019
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AAA installed a UL burglar alarm and high definition cameras for me. From sales to installation, everything was excellent! Highly recommend!
Joseph M. Trillo
Sep 14, 2016
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Hired AAA to install cameras in my home and business, so that the video system is linked together using IP Camera technology coupled with a Network Video Recorder. System works great! I can view my office and exterior of my home on a 60" Monitor in my kitchen that doubles as a television! Records everything on motion, so if i am looking for a security event, it is not only captured, but easy to find.
Fast service! I can also log into the system on my smartphone and not only see video, but arm/disarm my alarm system, lock and unlock my doors, and control my thermostat so that I can raise and lower
Fast service! I can also log into the system on my smartphone and not only see video, but arm/disarm my alarm system, lock and unlock my doors, and control my thermostat so that I can raise and lower
Joe Trillo-Billing Pc
Sep 11, 2015
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We installed a new business alarm system for security with AAA Alarms and it has worked out very well. We now get a call from AAA Alarms central monitoring station and can view our cameras they installed from our smartphones and home computers to see what is happening at the office, and avoid a false alarm dispatch and bother the police dapartment. We did have an employee cause a false alarm due to him being new, and not properly entering his code in to the keypad, but thanks to the remote control feature of the alarm system, I was able to verify who was in the building causing the alarm through
