Business Details
50+ Years
experience
Quality Mattresses & Sleep Solutions in Westerville, OH
Mack Mattress Outlet, a family-owned business established in 1974, has dedicated over 51 years to providing quality sleep solutions at affordable prices. Our mission centers on delivering honest guidance and personalized assistance through experienced, non-commissioned sales professionals. We specialize in exclusive, handcrafted AirflowMax mattresses designed for cooling comfort, alongside a comprehensive range of adjustable bases, foundations, and bedding accessories. With multiple locations across Central Ohio, we prioritize customer satisfaction through competitive pricing, including clearance deals on national brands like Simmons Beautyrest and Serta. Our commitment to innovation is evident in patented technologies such as the Symphony Sleep adjustable base, which promotes health benefits through elevated sleeping positions.We offer flexible delivery options, including free shipping on select items, white-glove service, and in-store pickup. Financing through U-HAUL is available to accommodate diverse customer needs. Our teams expertise ensures tailored solutions for every sleep preference, whether side, back, or stomach sleeping. By blending advanced sleep technology with affordability, we empower customers to achieve better rest without financial strain. This dedication to quality, value, and service has solidified our reputation as a trusted local authority in sleep wellness.
Services
Mattresses
Adjustable Bases
Foundations
Bedding
Clearance
Details
- Year established: 1974
Highlights and features
- Family-owned since 1974 with 51+ years of sleep industry expertise
- Exclusive AirflowMax mattress line designed for cooling comfort
- Non-commissioned sales team prioritizing personalized guidance
- Financing options available through U-HAUL partnerships
- Patented Symphony Sleep adjustable base for health benefits
What people say
Excellent service
Quality products
Competitive pricing
Knowledgeable staff
Great value
Services
AirflowMax Mattresses
Our exclusive AirflowMax line combines cooling technology with customizable support for restful sleep. These mattresses use advanced airflow systems to regulate temperature, reduce pressure points, and enhance spinal alignment. Designed for durability and comfort, they cater to various sleep preferences while maintaining affordability through direct-to-consumer pricing.
Adjustable Bases
Symphony Sleep adjustable bases feature patented elevation technology for health benefits during sleep. Users can adjust head/foot positions to alleviate migraines, improve circulation, and reduce snoring. The three-motor system allows continuous elevation throughout the night, accommodating all sleeping positions without bending the spine or mattress.
Foundations & Bed Frames
We offer durable foundations and bed frames designed to maximize mattress longevity. Options include folding platform bases for storage, traditional wood foundations, and heavy-duty steel frames. Proper support systems prevent allergen accumulation while maintaining consistent comfort across different mattress types and sleeping styles.
Bedding Accessories
Cozy bedding solutions enhance personalized sleep environments with temperature-regulating sheets and protective covers. Our accessories complement mattress investments by maintaining hygiene, improving comfort layers, and extending product lifespan through specialized materials that adapt to individual preferences and climate conditions.
Clearance Mattresses
Factory-direct closeouts provide premium mattresses at 50-80% off retail prices. This includes national brands like Simmons Beautyrest and Serta, offering high-quality options for budget-conscious customers. Inventory rotates frequently, allowing customers to access top-tier sleep solutions at significantly reduced costs without compromising on essential features.
People
David Bower
President
David Bower, President and co-owner, believes a good mattress should improve both sleep quality and financial well-being. With decades of experience, he emphasizes honest guidance and affordable pricing while maintaining product integrity through strategic inventory management.
Sherrie Bower
Vice President
Sherrie Bower, Vice President and co-owner, prioritizes customer education through non-commissioned sales staff. Her focus on eliminating pressure sales tactics creates comfortable shopping experiences while ensuring personalized recommendations match individual sleep needs and budget requirements.
Questions
What delivery options are available?
We offer free FedEx shipping on select items, standard delivery ($55+), white-glove setup ($100+), and free in-store pickup at our Cleveland Avenue location.
Do you provide financing options?
Yes, U-HAUL financing is available for qualified customers on mattresses, adjustable bases, and bedroom furniture purchases to accommodate various budget needs.
What warranties do your products carry?
Warranties range from 5-10 years for adjustable bases, 1 year for foundations, and lifetime coverage on select steel bed frames, with specific terms varying by product line.
Can adjustable bases help with health issues?
Our patented elevation system improves circulation, reduces snoring, and alleviates migraines/acid reflux by maintaining natural spinal alignment during sleep for all sleeping positions.
What makes AirflowMax mattresses unique?
AirflowMax® uses proprietary cooling technology with customizable contouring to regulate temperature, minimize motion transfer, and provide targeted support for improved sleep quality across different body types.
Do you price-match competitors?
We offer competitive pricing with regular clearance events on national brands and our private label products, ensuring value without requiring formal price-matching processes.
Reviews (4)
Gracen Rogers
Dec 29, 2021
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Brett was so incredible! He helped us pick out the right mattress and answered any and all of our questions. He definitely went above and beyond. We are so happy we stopped in and had a great experience, as well as finding a great mattress. I highly recommend and would purchase another mattress here again!
Dolores Regalado
Oct 23, 2021
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I wouldn't buy anything else with this company after I spend 3000 dollars and call them that something wrong with mattress they send a company that they use just to wait to be told that there is nothing wrong with it
Mari B.
Feb 10, 2021
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Excellent service and prices. Placed order on website to pickup in store. It was ready same day. Staff was friendly and loaded it in my car. Will definitely do business with again.
Colleen Nungesser
Aug 29, 2020
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We had been mattress shopping for a while, checking all the reviews. During this crazy time we are unable to test mattresses and so we were nervous to buy anything. We took a chance and tried the Mack in a Box. We are in love with our mattress. We purchased the 10" Hybrid Luxury Firm and have been so happy. Not only were our products (purchased a frame and pillows) amazing but the customer service was incredible. Super friendly and responsive with questions. I cannot recommend them enough. We recently purchased another mattress for our son. I don't think we will look anywhere else for our needs