Business Details
35 Years
experience
Your Trusted Partner for Fireplace Solutions in Bentonville
Kozy Heat Fireplaces has been serving Northwest Arkansas since 1991, delivering expert gas fireplace installation, repair, and chimney services. Our licensed and insured team specializes in direct vent fireplace service, gas log repair, venting system installation, and electric fireplace troubleshooting. With decades of combined experience, we prioritize clear communication, prompt scheduling, and professional results.Our deep local roots ensure tailored solutions for residential and commercial clients in Bentonville, Rogers, and surrounding areas. From pilot light issues to blower replacements, we handle every project efficiently and safely, backed by a commitment to quality and customer satisfaction. As a family-owned business, we maintain Ron Gaudians legacy of excellence in products, service, and community impact.
Services
Gas Fireplace Installation
Chimney Services
Vent-Free Log Repair
Electric Fireplace Troubleshooting
Venting System Installation
Details
- Year established: 1991
Highlights and features
- Licensed and insured technicians with decades of local experience
- Specialized in direct vent and gas log fireplace systems
- Prompt scheduling for installations and emergency repairs
- Family-owned with deep community roots since 1991
- Comprehensive service from pilot light fixes to full installations
What people say
Expert technicians
Prompt scheduling
Decades of experience
Quality workmanship
Local knowledge
Services
Gas Fireplace Installation
Professional gas fireplace installation services for new construction or upgrades. Our licensed technicians ensure proper venting, gas line connections, and safety compliance. Serving residential and commercial clients in Northwest Arkansas with customized solutions.
Chimney Services
Comprehensive chimney maintenance including cleaning, inspection, and repair. We address drafting issues, creosote buildup, and structural damage to ensure safe, efficient operation of wood-burning and gas fireplaces.
Vent-Free Log Repair
Expert repair and maintenance for vent-free gas log systems. Our team troubleshoots ignition problems, replaces components, and optimizes performance while maintaining safety standards for indoor air quality.
Electric Fireplace Troubleshooting
Diagnosis and repair of electric fireplace units including heating elements, flame effects, and control systems. We service all major brands and models with prompt, reliable solutions for residential customers.
Venting System Installation
Custom venting system design and installation for gas and wood fireplaces. Our technicians ensure proper airflow, code compliance, and optimal performance for safe, efficient fireplace operation.
People
Ron Gaudian
Founder
Established Kozy Heat in 1991 after moving to Arkansas. Built the company into a regional leader through quality service until his passing in 2024. Known for community involvement and golf course presence.
Chris Michaels
Wood Burning Expert
First employee since 1991, specializing in wood-burning units. Renowned for roof-access work and motorcycle enthusiasm. Continues as technical expert after 34 years in the industry.
Randy Gaudian
Gas Unit Specialist
Son of founder, 30-year veteran focusing on gas systems and custom trim work. Co-owner with expertise in technical installations and operational leadership.
Beth Gaudian
Operations Manager
15-year team member managing ordering, billing, and supply chain logistics. Instrumental in maintaining business continuity during industry supply challenges through strategic procurement.
T.J. Michaels
Marketing Manager
Second-generation team member with five years in marketing. Focuses on innovation and customer experience improvements, leveraging lifelong industry knowledge from family involvement.
Questions
What fireplace services do you offer?
We provide gas, wood, and electric fireplace installation, repair, and maintenance including chimney services, venting systems, and custom trim work.
Do you service both residential and commercial clients?
Yes, we serve both residential homeowners and commercial properties across Northwest Arkansas with tailored fireplace solutions.
What areas do you serve?
We primarily serve Bentonville, Rogers, and surrounding Northwest Arkansas communities for all fireplace installation and repair needs.
Are your technicians licensed and insured?
Yes, all our technicians are licensed, insured, and certified to handle gas, wood, and electric fireplace systems safely and effectively.
How do I schedule an appointment?
Call 479-464-0098 during business hours or visit our website to schedule consultations, installations, or emergency repairs.
Do you offer emergency services?
We prioritize prompt scheduling but do not provide after-hours emergency services. Contact us during regular business hours for urgent needs.
Reviews (3)
Dave B.
Feb 12, 2021
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5 minutes ago-Edit
Full Disclosure: I have not purchased a fireplace from this establishment, but my life changed the day a Kozy Heat truck showed up in my neighbor's driveway. I know your job is to sell as many fireplaces as you can, but that assumes buyers will exercise some degree of common sense. That's is, unfortunately, not the case. After your truck left, we saw a metal stack belching clouds of smoke. Often the smoke blows down into neighboring yards in a thick grey haze. Since that time, my wife has been unable to take the dogs to the back yard without coming in coughing
Full Disclosure: I have not purchased a fireplace from this establishment, but my life changed the day a Kozy Heat truck showed up in my neighbor's driveway. I know your job is to sell as many fireplaces as you can, but that assumes buyers will exercise some degree of common sense. That's is, unfortunately, not the case. After your truck left, we saw a metal stack belching clouds of smoke. Often the smoke blows down into neighboring yards in a thick grey haze. Since that time, my wife has been unable to take the dogs to the back yard without coming in coughing
Tony Bauman
Feb 06, 2021
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I was told I would have to clean the glass once a year. I had to clean it 6 times since October because it turned black. Called CenterPoint who installed it and got nothing. No service no call back, nothing.
Sundance Kidd
Jul 10, 2017
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The Kozy Heat gas fireplace is and was the biggest peace of junk I have ever wasted my money on. Won't stay lit and was told by the company I would have to buy a better remote as that model are so weak and it is as I had to have it 3 feet from the fireplace. I had it striped out and put in a Lennox and the Kozy went in the trash and the best place for it too. Real happy with the new one, don't make a $2500.00 mistake just ask a friend or neighbor.