Business Details
We have been family owned and operated in Charlotte, North Carolina since 1971, giving us over five decades of experience in the marine industry. Our dedication is to offer only the best marine products and deliver unparalleled customer service after the sale. By focusing exclusively on boats and outboards, we have become specialists in our niche. We listen carefully to each customers needs and help them make the right purchase decision. Whether you are buying your first boat or your dream pontoon, we provide personalized guidance without pushy sales tactics. Our showroom lets you deal directly with the owners, ensuring transparency and trust.
We guarantee that every boat we sell is sourced from reputable manufacturers such as Bennington and Yamaha. Our commitment to quality means we only stock boats equipped with the amenities that enhance family fun on the water. We pride ourselves on maintaining professional standards that exceed industry expectations. Our aftersales support includes factorycertified technicians and genuine parts for Yamaha, Mercury, and MerCruiser. We strive to earn your business by delivering a fun, reliable boating experience for the entire family.
We guarantee that every boat we sell is sourced from reputable manufacturers such as Bennington and Yamaha. Our commitment to quality means we only stock boats equipped with the amenities that enhance family fun on the water. We pride ourselves on maintaining professional standards that exceed industry expectations. Our aftersales support includes factorycertified technicians and genuine parts for Yamaha, Mercury, and MerCruiser. We strive to earn your business by delivering a fun, reliable boating experience for the entire family.
Highlights and features
- We have over 50 years of familyowned marine experience.
- Our certified technicians use genuine Yamaha, Mercury, and MerCruiser parts.
- We provide direct owner interaction for transparent, nopressure purchasing.
- Our extensive parts inventory includes thousands of common replacements.
- We guarantee prompt, 24hour response for all part inquiries.
Services
Pontoon Boat Sales
We sell new and preowned pontoon boats from top manufacturers such as Bennington. Our knowledgeable staff guides each customer to the perfect boat that matches their familys lifestyle and budget. This focused approach ensures you receive a reliable vessel that delivers lasting enjoyment on the water.
Yamaha Service Center
Our factorycertified technicians service Yamaha outboards and accessories exclusively with genuine Yamaha parts. We deliver rapid, warrantybacked repairs that restore optimal performance while minimizing downtime for boat owners. Our commitment to quality ensures each Yamaha engine runs smoothly, giving you confidence on every outing.
Mercury MerCruiser Service Center
Our factorytrained technicians service Mercury and MerCruiser outboards using only authentic Mercury parts. We offer comprehensive maintenance and repair services that keep your Mercury MerCruiser running reliably for years. This dedicated support guarantees smooth operation and peace of mind for every family outing.
Boat Service Department
Our Boat Service Department provides expert maintenance for all makes of marine vessels. We use genuine parts and follow manufacturer specifications to ensure optimal performance and safety. Our thorough inspections and prompt repairs keep boaters confident while enjoying their time on the water.
Reviews (7)
David Xiong
Aug 03, 2021
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Great people and awesome service, Ive had 2 boats serviced there and they were quick to get it in and back to me. The mechanic does great detail work and was very thorough with the issues I had on the boat. The owner is wonderful and very helpful in working with you on pricing and parts. They will be the only people I bring my boats to!
Michael Rains
Apr 13, 2021
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This is the worst dealership on planet they do not stand behind work or the products they sale. I just called to have them repair trim on motor I purchased from them and they don't have mechanic capable of working on it. Plenty of better dealers all over lake
Anna Miszkiewicz
Jul 17, 2020
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Just got a call that our boat New Hope Marine was ready after having an oil/impeller change and a battery swap.
Im not even going to tell you what it cost, but they seem to believe that it takes more than FOUR hours of labor to complete these basic tasks. Looking at a YouTube video someone who has never done it before would figure it out in less than two hours.
Charged us more than double what they had told us on the phone. Do NOT go there if you need any work on your boat or to even buy a boat. They are crooks and clearly not qualified to work on boats.
Im not even going to tell you what it cost, but they seem to believe that it takes more than FOUR hours of labor to complete these basic tasks. Looking at a YouTube video someone who has never done it before would figure it out in less than two hours.
Charged us more than double what they had told us on the phone. Do NOT go there if you need any work on your boat or to even buy a boat. They are crooks and clearly not qualified to work on boats.
Tyler LaCosse
Jan 06, 2020
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Amazing customer service, Brent went way above and beyond are expectations. Made are first boat purchase awesome. Will go back again!
Steven Michaels
Jan 20, 2019
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Amazing experience! We got the best price and the whole New Hope team was awesome from start to finish through the purchase and delivery. This was our first boat and they took special care to help us get it in the water and go over everything!
Ian Grohs
Jun 12, 2018
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I had a great experience purchasing a new boat from Brent at New Hope Marine a few weeks ago. The price was fantastic, I received great service, and they made the purchase process very easy. I would absolutely purchase from them again, and I plan to do all of my maintenance with them as well.
Alan Ray
Aug 25, 2017
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New Hope Marine has been around for years. I've purchased two boats from them, one used and one new. They've gone out of their way to help and answer questions when needed. I shopped around a long time for my new Bennington Pontoon boat. New Hope offered a fair price and helped me with tough decisions regarding motor size and prop pitch. I was shocked to see where a reviewer referred to them as rude. My only guess is they accidentally reviewed the wrong location. Go there and judge for yourself. I'm sure you'll have a very positive experience as well.
