Business Details
Your Trusted Medical Center in Torrington, CT
Community Health & Wellness Center (CHWC) has been a trusted provider of comprehensive healthcare services in Northwestern Connecticut since its founding. As an award-winning Federally Qualified Health Center (FQHC), we prioritize integrated, patient-centered care that addresses medical, dental, behavioral health, and social service needs. Our team of experienced professionals delivers preventive and specialized treatments while emphasizing accessibility through sliding fee discounts and partnerships with underserved communities.We maintain federal deeming status under the Public Health Service, ensuring adherence to rigorous standards of care and ethical practice. Our commitment to addressing social determinants of health through community outreach and mobile services demonstrates our dedication to improving regional health outcomes through innovative, equitable solutions.
Services
Primary Care
Pediatrics
Women's Health
Behavioral Health
Social Services
Mobile Medical Unit
Pharmacy Services
Nutrition Counseling
Chiropractic Care
HIV Treatment
Highlights and features
- We are an award-winning Federally Qualified Health Center (FQHC) serving Northwestern Connecticut
- We accept Medicaid, Medicare, commercial insurance, and offer sliding fee discounts
- Our integrated care model coordinates medical, dental, and behavioral health services
- We operate a mobile medical unit to expand access in rural communities
- Our community health workers address social determinants of health through outreach programs
What people say
Compassionate care
Life-changing interventions
Accessible providers
Strong provider relationships
Comprehensive services
Services
Primary Care
Our primary care services provide comprehensive health assessments and chronic disease management for all ages. We offer preventive screenings, immunizations, and coordinated specialty referrals while maintaining continuity of care through patient-centered medical homes. Our providers emphasize health promotion and early intervention to improve long-term outcomes.
Behavioral Health
We deliver evidence-based mental health services including individual therapy, psychiatric evaluation, and medication-assisted treatment. Our programs address anxiety, depression, trauma recovery, and substance use disorders through integrated care models that coordinate behavioral health with primary care services.
Women's Health
Our women's health program includes preventive screenings, family planning, prenatal care, and menopause management. We provide comprehensive gynecological services with a focus on patient education and preventive care to support women's health at every life stage.
Mobile Medical Unit
BETTY, our mobile medical unit, delivers essential healthcare services to underserved areas. It provides screenings, vaccinations, and point-of-care testing while connecting patients to our main facilities for ongoing care. This service addresses transportation barriers in rural communities.
Social Services
Our community health workers help patients navigate healthcare systems, access insurance programs, and address social determinants of health. Services include financial assistance guidance, housing support, and connections to local resources for food security and transportation needs.
People
Joanne Borduas
CEO
Joanne Borduas leads CHWC with over 25 years of healthcare administration experience. She has expanded services to address rural healthcare disparities while maintaining financial sustainability. Her leadership focuses on innovative care delivery models and community partnerships.
Questions
How do I make an appointment at CHWC?
Call 860-489-0931 to schedule appointments at any location. Established patients can book same-day visits through our patient portal or by phone.
What insurance plans do you accept?
We accept most commercial insurance plans, Medicaid (HUSKY), Medicare, and offer sliding fee discounts for uninsured patients.
Are dental services still available?
Dental services were suspended in February 2025 due to funding challenges. We continue offering all other primary and specialty care services.
Do you provide emergency care?
For emergencies, call 911 or visit the nearest ER. Our on-call provider can be reached through our main number after hours.
How does your mobile unit work?
BETTY, our mobile unit, travels to underserved areas providing screenings, vaccinations, and basic care while connecting patients to our main facilities.
What community support services exist?
Our community health workers assist with insurance enrollment, financial aid applications, and connecting patients to housing, food, and transportation resources.
Reviews (7)
Torrie Perrigo
Dec 24, 2021
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Most caring doctor and nurses took the time to listen and took care of my concerns. The office staff were Also very kind and helpful.
Kenny Deangelo
Nov 28, 2021
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The worst! Had a nurse named Whitney and i could not believe the level of rude and just overt disdain to patients. If i could give less stars i would
Michael Lunney
Jul 18, 2021
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Ive gone here for several years and have been quite pleased with care & services Ive received. Finding healthcare in the more remote regions of the state (like the NW hills & NE CT) can be challenging . . . esp. if you dont have premium health insurance. CHW helps fill the need for quality healthcare at sliding rates and for those on the Husky state programs. They clearly rely on state & federal funds to make it possible to provide more people to with consistent preventive care. They provide more services with less income than any healthcare provider Ive ever known. While their
Danielle Tucker
May 26, 2021
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I called and the answering service answered. Very rude and unprofessional and hung up on me mid sentence. I forgot it was a holiday and offices were closed but the lady was really rude to me. Last time I had an appointment, it was cancelled due to weather. I drove all the way there because no one called and told me that the office was closed due to a snow day. My boyfriend went there last week and they were rude to him too. He was told his appointment was at 11am and they were extremely rude when he showed up on time. Apparently his appointment was changed to 10:30am without his knowing. Highly
Ted Gomme
May 21, 2021
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I have been going in now for almost two months now because I will be going through a extraction process to get dentures and this center is working around my work schedule to make this possible. Everything has been explained to me in its entirety and has been going great. Bobbie who has been been going over every little bit of my mouth to prep me for my fillings and extractions has been a God Sent. I was hesitant about this whole process because I have been scared to go to the dentist since 1998. She changed that around for me by making me comfortable, explaining everything she has been doing
Amy Lovesyou
Apr 03, 2021
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I am pleased to say that I have had a great experience with the dental Center. I needed deep cleanings. These are expensive but CHWC was able to offer me a great discount. I then got lucky enough to get an amazing dentist who did such a great job I feel like I dreamed her. They are a huge blessing to the community. Ty
Samantha Wilson
Dec 24, 2020
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I just have to say wow. Dr. Lyman the chiropractor on site is AMAZING! She really knows her stuff. She will actually listen to how you feel when getting adjusted. I always feel amazing after I see and so relaxed. And now my husband goes to her too!
