We understand that life is hectic these days and many people don't have the time to make it to a repair shop after work (most of which close by 5:30 or 6:00). So when the inevitable happens, and you pick up your phone to find that shattered screen, head to our page and give us a call! If you live outside of one of our service areas, we can still help!
If we can find a technician near you, we may even offer a half-price repair for you to "interview" a new tech for us and review them after! If not, we have a mail-in service as well!. We'll email you a prepaid shipping label, so all you have to do is drop the phone in a free box from USPS and hand it to them.
If we can find a technician near you, we may even offer a half-price repair for you to "interview" a new tech for us and review them after! If not, we have a mail-in service as well!. We'll email you a prepaid shipping label, so all you have to do is drop the phone in a free box from USPS and hand it to them.
Services
About
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OTW Wireless Repair was founded in Austin, Texas in 2016 by Texas State Graduate Carder Wallace. After hearing complaints of inconvenient hours, long wait times, and lack of customer service in the cellphone repair industry, OTW was founded to meet all of those needs.
OTW focuses on providing fast, reliable service with flexible hours (even doing repairs on 6th Street as late as 2:00am) all while providing a friendly customer experience and a focus on customer service.We strive for 5 stars and nothing less. If your experience with us isn't everything you expect it to be and more, please contact us and let us know what we can do better.
OTW focuses on providing fast, reliable service with flexible hours (even doing repairs on 6th Street as late as 2:00am) all while providing a friendly customer experience and a focus on customer service.We strive for 5 stars and nothing less. If your experience with us isn't everything you expect it to be and more, please contact us and let us know what we can do better.
Cracked Screen Repair
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Whether it's a cracked screen, broken buttons, cameras, speakers, or even a loose charging port, we can fix it! There are a lot of things that can go wrong with your phone, so even if you have an issue that is not listed under our services, don't hesitate to give us a call. Even if it is a software issue with your phone or an issue connecting it to iTunes, we are here to help.
Phone Unlocking
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Cellphones normally come locked to a specific carrier and will only work with that carrier, but that doesn't mean they have to be! Although it depends on many factors, such as the model, your account standing, and contract status, many phones can still be unlocked to use with another carrier and even worldwide if you plan on traveling!
Water Damage Repair
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Electronics and water were not made to mix. But if they do, they still may have a chance to be brought back to life. If you find yourself in this boat (even though your phone may have gone overboard), there are a few things you can do to increase your odds. Don't try charging it! If there is still water in the device, charging it may short out key components and cause irreparable damage.
Faq
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Many mobile network companies lock mobile devices to their networks so that they cannot be accessed by any other cellular networks other than that of theirs. One cannot also use any free network sim cards in their phones if they have bought a phone that is locked with a particular mobile network.
This is the reason why it is important to approach a professional to unlock your phone so that you can use the cheapest and the best sim card in the device.We can unlock all makes and models of phone quickly and efficiently. This is also beneficial if you are visiting another country and want to use local sim card to avoid expensive roaming charges.
This is the reason why it is important to approach a professional to unlock your phone so that you can use the cheapest and the best sim card in the device.We can unlock all makes and models of phone quickly and efficiently. This is also beneficial if you are visiting another country and want to use local sim card to avoid expensive roaming charges.
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