Business Details
24/7 Online Urgent Care Services
Sterling Medical Center has established itself as a trusted provider of accessible, high-quality healthcare services tailored to meet the needs of modern patients. Since our inception, we have prioritized convenience and reliability, offering innovative online urgent care solutions that connect patients with board-certified physicians 24 hours a day, seven days a week. Our team of experienced medical professionals specializes in delivering comprehensive care for a wide range of conditions, from acute illnesses and minor injuries to chronic disease management and preventive care. We maintain strict confidentiality and employ advanced data security measures to protect patient information during virtual consultations. Our commitment to excellence extends to mental health support, where licensed therapists provide confidential counseling and treatment planning from the comfort of patients' homes.By eliminating traditional barriers like waiting rooms and rigid scheduling, we ensure timely access to medical expertise whenever and wherever it's needed. Our services include diagnostic evaluations, prescription management, and referrals to specialists when necessary, all while maintaining a patient-centered approach that values individualized care. We accept most major insurance plans and offer competitive pricing options for uninsured patients seeking affordable healthcare solutions. Our physical location in Sterling Heights, Michigan, serves as a hub for local residents requiring in-person primary care, pediatric services, and urgent treatment for non-life-threatening conditions. Through continuous innovation and a dedication to community health, we strive to be the first choice for individuals seeking dependable medical care in both virtual and traditional settings.
Services
Primary Care
Urgent Care
Pediatrics
Diabetes Management
High Blood Pressure Treatment
Radiology Services
Mental Health Support
Telehealth Consultations
Physical Exams
Flu Treatment
Highlights and features
- We offer 24/7 access to board-certified physicians through secure telehealth platforms
- Our team provides both virtual consultations and in-person primary care services
- We accept major insurance plans with competitive rates for uninsured patients
- Our platform uses advanced encryption to protect patient confidentiality
- We combine urgent care with chronic condition management and mental health support
What people say
Top notch doctors
Fantastic
Clean and well taken care of
Love this place
Detailed oriented
Services
Telehealth Consultations
Our 24/7 telehealth service connects patients with board-certified physicians through secure video consultations. Patients receive diagnoses, treatment plans, and prescriptions from any location using internet-connected devices. This service benefits individuals needing immediate medical attention without leaving home or work environments.
Urgent Care
We treat non-life-threatening injuries and illnesses including lacerations, sprains, infections, and respiratory conditions. Our urgent care services include on-site X-rays, lab testing, and treatment planning. Patients receive prompt care for acute medical needs requiring immediate attention but not hospital emergency services.
Chronic Disease Management
Our providers specialize in managing chronic conditions like diabetes and hypertension through regular monitoring and personalized treatment plans. Services include medication management, lifestyle counseling, and coordination with specialists when needed. We emphasize preventive care to minimize complications from chronic health issues.
Pediatric Care
We provide comprehensive care for children including well-visits, vaccinations, and treatment for common childhood illnesses. Our providers follow AAP-recommended schedules for developmental screenings and immunizations. We offer guidance to parents on managing common pediatric health concerns and growth milestones.
Mental Health Support
Our licensed therapists provide confidential counseling and treatment planning for anxiety, depression, and other mental health conditions. Services include therapy sessions, medication management referrals, and coping strategy development. We maintain strict confidentiality while offering accessible mental health resources through virtual platforms.
Questions
How do virtual doctor visits work?
Schedule online or via phone, then connect with a board-certified physician through our secure video platform for diagnosis and treatment planning.
What conditions can be treated online?
We handle colds, flu, infections, chronic condition management, mental health support, and prescribe medications when appropriate through virtual consultations.
Are prescriptions sent directly to pharmacies?
Yes, approved prescriptions get transmitted electronically to your preferred pharmacy for immediate processing and pickup.
Do you accept insurance plans?
We accept most major insurance providers and offer competitive self-pay rates for uninsured patients seeking medical care.
What urgent care services are available in person?
Our Sterling Heights clinic treats minor injuries, infections, respiratory issues, and provides X-rays, lab testing, and school physicals.
Is patient information kept confidential?
We maintain strict HIPAA compliance with encrypted communications and secure electronic health records protection during all virtual interactions.
Reviews (6)
Vasylena Roy
Jan 13, 2022
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I came to Sterling Medical Center over a year ago when I had Covid-19 to get tested. I came again on January 10th after exposure to the virus. Fully vaccinated and no symptoms. Joined the very long line of cars before the site even opened. The process was very organized. One person took your ID and gave you paperwork to help with pre-screening. Then you follow the cars, park at the end and get tested. Yes, it took more than an hour and a half but I greatly appreciated the hard work of the staff there. They probably test hundreds if not thousands people a day.
Shila Lytle
Jan 11, 2022
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Please be careful when you let them give you the covid test ..a friend went on 1/10/2022 and the lady giving the test put the swap so far up his nose he started bleeding ..no apology
Klayton Cornell
Jan 04, 2022
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Got Covid tested here. Long line, I understand because of the season we are in. Ive called three days in a row and no one either picks up nor calls me back. Havent received any news on my test while I have work pending on my results. How do you not have someone answering phone calls? Ridiculous.
Red Neck
Dec 31, 2021
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All the doctors, the PAs & the entire staff are just fantastic, theyre good down to earth people that actually care to help you. The whole staff knows their jobs & business very well. The facilities are always very clean and spotless. Ive been going here for over 20 years. So If youre looking for a smart and caring Dr. this is the place to go. I highly recommend this urgent care facility.
K. Single
Dec 28, 2021
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Doctor Berro is the best doc in Macomb/Oakland county area hands down!!
((I had switched from Dr. Gammons, Warren office, to Sterling Medical. BEST CHOICE I COULD HAVE EVER MADE! Gammons is a 'scamming',circus compared to Sterling!!!)) Their office in Sterling Heights is very professional, clean & actually have people working there that care about the patients!! Go figure. If you're looking for a great Doctor I recommend Sterling medical. MY HAND TO GOD, YOU WILL NOT BE DISAPPOINTED!!!
((I had switched from Dr. Gammons, Warren office, to Sterling Medical. BEST CHOICE I COULD HAVE EVER MADE! Gammons is a 'scamming',circus compared to Sterling!!!)) Their office in Sterling Heights is very professional, clean & actually have people working there that care about the patients!! Go figure. If you're looking for a great Doctor I recommend Sterling medical. MY HAND TO GOD, YOU WILL NOT BE DISAPPOINTED!!!
Joshua Hermiz
Dec 27, 2021
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Sarah Chehab, PA-C is phenomenal. Answered every single question I had and handled all of my concerns professionally. She is by far one of the most empathetic providers I have ever seen. She managed the complexity of my care by thoroughly investigating and explaining the basis of her medical decision making and explained everything in my understanding. She is also very easy to communicate with and shows how much she cares for her patients. I highly recommend Sarah for all of your health related concerns. It was an honor having her as my provider.
