Business Details
19 Years
experience
Your Trusted Hearth Experts in Sanford, ME
Maine Stove & Chimney has been dedicated to providing comprehensive hearth solutions since 2007. Founded by Doug Jones Jr. (JJ) and his father Doug Sr., our company combines decades of industry expertise with a commitment to quality craftsmanship. As a family-owned business, we specialize in the sale, installation, and service of stoves, fireplaces, and chimney systems, ensuring every client receives personalized attention and professional expertise. JJ holds multiple certifications including Master Hearth Professional status from the National Fireplace Institute and Maine State gas technician licensure. Our focus on staying current with industry standards and product innovations allows us to deliver reliable solutions tailored to each customer's unique needs.We maintain strict adherence to manufacturer specifications for all installations and offer comprehensive maintenance programs to ensure long-term system performance. Our team's dedication to excellence extends to custom fireplace construction, utilizing master masonry skills to create bespoke heating solutions. Through our commitment to customer education and transparent communication, we empower clients to make informed decisions about their hearth investments. Our service approach prioritizes prompt response times and thorough problem resolution, even for non-purchased equipment when possible. This combination of technical expertise, personalized service, and family values has established us as trusted hearth specialists in the region.
Services
Pellet Stoves
Wood Stoves
Gas Fireplaces
Electric Fireplaces
Custom Fireplaces
Chimney Lining
Service & Repair
Installation
Masonry Waterproofing
Pellet Stove Maintenance
Details
- Year established: 2007
Highlights and features
- We offer in-house service for all major stove types regardless of purchase origin
- All installations completed by certified professionals without subcontractors
- Custom fireplace construction with master masonry expertise
- Certified by National Fireplace Institute as Master Hearth Professionals
- Specialized knowledge of wood, pellet, and gas heating systems
Associations and certifications
- National Fireplace Institute
- Maine State licensed gas technician
What people say
Professional, friendly, knowledgeable
Exceeded expectations
Clean and neat
True professionals
Superior service year after year
Services
Pellet Stoves
We offer comprehensive pellet stove solutions including sales, professional installation, and maintenance services. Our certified technicians ensure proper system integration with your home's existing infrastructure while maintaining manufacturer specifications. Regular maintenance programs help optimize efficiency and extend equipment lifespan.
Custom Fireplaces
Our master masons create custom fireplace solutions tailored to your home's architecture and personal style. We handle complete installations from initial design through final finishing touches, offering various fuel options and customization possibilities including stone and tile work.
Chimney Lining
We provide stainless steel chimney lining and relining services using premium Forever Flex and Ventis products. Our solutions improve system efficiency while meeting current safety standards, with options for both new installations and existing chimney upgrades.
Gas Fireplaces
Our gas fireplace solutions combine modern technology with traditional aesthetics. We offer professional installation services that integrate seamlessly with your home's existing systems while ensuring compliance with local building codes and manufacturer requirements.
Service & Repair
We provide comprehensive maintenance and repair services for all major hearth product types. Our technicians service both purchased and non-purchased equipment, offering annual cleanings and maintenance contracts to ensure optimal system performance throughout the heating season.
People
Doug Jones Jr.
Owner/Operator
Certified Master Hearth Professional with expertise in all stove types and chimney systems. Maintains Maine State gas technician license and oversees daily operations while ensuring technical excellence in all installations.
Doug Jones Sr.
Founder
Industry veteran with decades of experience dating back to the 1970s. Provides warehouse support while sharing extensive knowledge with the current team to maintain high service standards.
Questions
Do you service equipment purchased elsewhere?
Yes, we service most major stove brands when parts are available, regardless of purchase origin.
Are your technicians certified?
Our team includes National Fireplace Institute-certified Master Hearth Professionals and licensed gas technicians.
Can you help choose between fuel types?
Yes, we provide expert guidance to help determine the best heating solution for your specific needs.
Do you offer maintenance contracts?
We provide annual maintenance programs for pellet stove owners to ensure optimal performance.
What areas do you service?
Please check our website for current service area details before scheduling appointments.
Can you build custom fireplaces?
Our master masons create custom fireplace solutions tailored to your home's specific requirements.
Reviews (6)
Carolyn Kilday
Jun 21, 2021
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Loyal customer since late Spring 2008 and not once have they ever disappointed me or let me down. In fact I would say they have been loyal to me. They always perform with total professionalism, willingness to help and always "get the job done". I will never shop anywhere else.
Joseph Nugent
Jan 05, 2021
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2/12/20 had Johann Schwiesow cleaned my insert today.
would not drop pellets. thought it was broken part.
i have never see such a great 2 hour job $199.00 plus casket.
he worked like a Dentist picking every little thing he could find
vacuuming along the way with is little brush, checking, brushing, vacuuming, fixing, cleaning, adjusting etc, etc, etc, did not rush the job.
nicest young man. j j S nephew. only had 1 problem in fourteen years
which was a switch
so happy with this family owned business.
P.S. if i could, i would give them *******(7)
j
would not drop pellets. thought it was broken part.
i have never see such a great 2 hour job $199.00 plus casket.
he worked like a Dentist picking every little thing he could find
vacuuming along the way with is little brush, checking, brushing, vacuuming, fixing, cleaning, adjusting etc, etc, etc, did not rush the job.
nicest young man. j j S nephew. only had 1 problem in fourteen years
which was a switch
so happy with this family owned business.
P.S. if i could, i would give them *******(7)
j
Carole Deschambault
Oct 31, 2019
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We've been using Maine Stove & Chimney to service our pellet stove for several years now. They are always very responsive and provide excellent customer service. They take the time to explain any issues your stove may have so you understand what corrective actions might be needed. They are neat and efficient when working on the stove itself, e.g., cleaning it and do a great job in general. We'd recommend Maine Stove & Chimney to anyone looking for a solid company to service their pellet stove.
Joyce Cornish
Aug 11, 2019
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We first met JJ and his crew probably 10 years ago now. We bought our first pellet stove from him then sold our house and moved, bought another pellet stove for our new home from JJ too. Lets just say, you will not find any better customer service any where else. The crew is super careful to keep everything clean while they work and they are very educated and always personable. JJ will always guide you into the best stove for your home. He runs a top notch company!
Gary Cobb
Jul 31, 2018
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We had a stove and chimney installed which unfortunately experienced a leak. The team didnt hesitate to come out and investigate, diagnose, and repair the same day. The issue was with the chimney cap and had nothing to do with the installation work. We are 100% satisfied with this business and highly recommend them.
Eileen Mackin
Aug 15, 2017
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We purchased a Mendota Full View Fireplace in June 2017. We had an excellent experience and would highly recommend Maine Stove & Fireplace & Chimney! In particular, we worked closely with Jason and JJ. They were incredibly knowledgable and helpful, going beyond our expectations, helping us make the best decisions in planning and executing our custom designed fireplace. The installation was professional, and the product is amazing. We love the flexibility this Mendota offers -- a wide range of settings enabling us to heat the entire room, or when the temps outside are milder -- set to provide minimal
