Business Details
34 Years
experience
Trusted Payroll & HR Solutions in Perry, NY
Founded in 1992, Complete Payroll has built a reputation as a trusted provider of payroll, human resources, and workforce management solutions. Headquartered in a small town in Upstate New York, our philosophy centers on prioritizing people, delivering personalized service, and combining modern technology with expert support. With decades of experience, we serve clients nationwide, offering tailored solutions that streamline payroll processing, enhance HR efficiency, and empower businesses through innovative software platforms.Our team of dedicated professionals, many with over five years of tenure, ensures seamless transitions, free custom training, and 24/7 accessibility to address client needs. We emphasize transparency, competitive pricing, and compliance expertise, backed by a commitment to exceeding customer expectations through reliable service and a human-centric approach.
Services
Payroll Processing
Time & Attendance
HR Software
Employee Scheduling
Workforce Management
Talent Management
Automated Timekeeping
Employee Engagement
Benefits Administration
Compliance Support
Details
- Year established: 1992
Highlights and features
- We offer dedicated account representatives with 5+ years of average tenure.
- Our team provides free custom training and 24/7 accessibility for client support.
- We guarantee seamless payroll transitions with minimal disruption to your business.
- Our software includes free custom reporting and compliance monitoring tools.
- Competitive pricing saves businesses money without compromising service quality.
What people say
Awesome job
Responsive and accurate
Seamless transition
Top-notch service
Knowledgeable reps
Services
Payroll Processing
Complete Payroll streamlines payroll operations with automated tax calculations, direct deposit, and compliance reporting. Our experts handle federal, state, and local tax filings, ensuring accuracy and timeliness. Clients benefit from seamless integration with HR systems and dedicated support for customized payroll schedules.
HR Software
Our cloud-based HCM platform manages employee lifecycles, including onboarding, performance tracking, and benefits administration. Features include self-service portals, document storage, and compliance alerts. Designed for scalability, it supports businesses from small enterprises to large organizations with intuitive tools and 24/7 access.
Time & Attendance
Automated timekeeping solutions reduce labor costs and errors through biometric clocks, mobile apps, and web-based punch-in systems. Real-time analytics and customizable reports help optimize workforce productivity while ensuring compliance with labor laws and overtime regulations.
Employee Engagement
Enhance team collaboration with self-service tools, learning management systems, and feedback platforms. Our solutions promote transparency, streamline communication, and empower employees to manage time-off requests, benefits enrollment, and professional development opportunities.
Compliance Support
Stay audit-ready with continuous monitoring of federal, state, and local labor laws. We provide updated policy templates, mandatory poster displays, and ACA reporting to mitigate legal risks. Our team offers expert guidance on wage laws, harassment training, and tax credit programs.
People
Lacy Smart
Customer Service Representative
Lacy Smart specializes in payroll solutions with a focus on client satisfaction. She provides personalized support, ensuring seamless payroll transitions and timely resolution of client inquiries.
Andrea Dimmick
Customer Service Representative
Andrea Dimmick brings over a decade of experience in payroll management. Known for her responsiveness, she assists clients with compliance, reporting, and software navigation to optimize HR efficiency.
Ashley Adams
Payroll Specialist
Ashley Adams delivers expert payroll support with a focus on accuracy and client education. She specializes in resolving complex payroll issues and training clients on software features.
Questions
What payroll services does Complete Payroll offer?
We provide full-service payroll processing, tax filing, direct deposit, compliance reporting, and HR integration tailored to your business needs.
How does Complete Payroll ensure compliance?
Our team monitors federal, state, and local regulations continuously, offering updated policy templates, mandatory poster displays, and audit-ready reporting.
Can I access payroll software remotely?
Yes, our cloud-based platform allows secure access to payroll and HR tools from any device with internet connectivity.
What support options are available?
Clients receive dedicated account management, 24/7 software access, and priority support for urgent payroll-related inquiries.
Do you offer free training for new clients?
Yes, we provide unlimited free training sessions to ensure your team masters our software and processes.
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