Business Details
42 Years
experience
Emergency
services
Trusted Insurance Services in Arlington, TX
Since 1984, our agency has proudly served the insurance needs of North Arlington, Euless, Bedford, Grand Prairie, and surrounding areas. Founded by Jackie Halpin-Osteen after her transition from elementary education to insurance, our team is committed to providing personalized service and treating every client like family. With over 40 years of experience and a dedication to community-focused solutions, we specialize in auto, home, life, business, and specialty insurance products.Our licensed experts, including Alisha Powers, Margarita Pena, Rick Beaty, and Hailey Beaty, bring decades of combined expertise to ensure you receive comprehensive coverage and unmatched support. Available 24/7, we prioritize transparent communication, proactive service, and tailored solutions to protect what matters most in your life. As a trusted State Farm agency, we combine the reliability of a national brand with the personalized touch of a local office.
Services
Auto Insurance
Homeowners Insurance
Condo Insurance
Renters Insurance
Business Insurance
Life Insurance
Health Insurance
Recreational Vehicles Insurance
Boat Insurance
Personal Articles Insurance
Details
- Year established: 1984
Highlights and features
- We offer over 40 years of service to the Arlington community.
- Our team provides personalized insurance solutions.
- Available 24/7 for emergencies.
- Experienced agents specializing in auto, home, and life insurance.
- Proudly serving local families since 1984.
What people say
Excellent customer service
Prompt claims handling
Friendly staff
Knowledgeable team
Highly recommend
Services
Auto Insurance
We provide comprehensive auto insurance solutions tailored to protect drivers in Arlington and surrounding areas. Our policies include liability, collision, and comprehensive coverage options, with discounts for safe driving and bundling. With personalized service and 24/7 claims support, we ensure peace of mind for every policyholder.
Homeowners Insurance
Protecting your home and belongings is our priority. Our homeowners insurance covers structural damage, personal property loss, and liability risks. We offer customizable policies with optional flood and earthquake coverage, ensuring tailored protection for your property. Our team assists with inspections and claims to restore your home quickly after incidents.
Life Insurance
We offer term and whole life insurance policies to safeguard your family's financial future. Our solutions provide income replacement, debt coverage, and inheritance protection. With flexible premium options and expert guidance, we help clients select policies that align with their long-term financial goals and family needs.
Business Insurance
Our business insurance packages protect companies from liability, property damage, and operational disruptions. Coverage includes general liability, workers' compensation, and specialized policies for industry-specific risks. We work with small and medium-sized businesses to create cost-effective solutions that support growth and mitigate financial losses.
Renters Insurance
Affordable renters insurance safeguards your personal belongings and liability risks. Our policies cover theft, fire, and water damage, with optional add-ons for high-value items. We help tenants secure coverage that meets landlord requirements while offering personalized support for claims and policy adjustments.
People
Jackie Halpin-Osteen
State Farm Agent
Licensed since 1984, Jackie brings over 40 years of experience in insurance sales and client relations. A former elementary school teacher, she combines educational expertise with personalized service to help clients understand complex insurance needs. Married to former MLB pitcher Claude Osteen, she maintains deep community ties in Arlington.
Alisha Powers
Customer Service Representative
With 17 years of experience at State Farm, Alisha specializes in home and rental policies. She provides expert guidance on coverage options and claims processing, leveraging her local knowledge to serve North Arlington residents. Her son's baseball activities keep her connected to the community.
Margarita Pena
Customer Service Representative
Margarita offers 18 years of insurance expertise, specializing in auto policies and Spanish language support. She helps clients navigate coverage options and policy updates with clear communication. Her multilingual capabilities enhance accessibility for diverse client groups in the region.
Rick Beaty
Office Manager
As office manager with 20+ years of experience, Rick oversees daily operations while ensuring seamless client interactions. He manages policy administration and coordinates team efforts to maintain service excellence. Rick's role bridges operational efficiency with personalized client care.
Hailey Beaty
Customer Service Representative
Hailey contributes over 10 years of insurance experience to our virtual team. She assists with claims inquiries and policy management, providing timely support for auto and fire insurance. Her remote accessibility ensures consistent service for tech-savvy clients.
Questions
What insurance products do you offer?
We provide auto, home, life, business, renters, condo, boat, and recreational vehicle insurance. Additional options include personal articles coverage and health insurance.
How can I file a claim?
Contact us 24/7 via phone at (817) 274-1601 or through our website. Our team guides you through documentation and coordinates with adjusters for swift resolution.
Are you available outside regular hours?
Yes, we offer 24/7 support for emergencies and urgent inquiries. Call or text us anytime at (817) 274-1601.
Do you serve areas beyond Arlington?
We cover Tarrant County, Dallas, Fort Worth, Denton, and surrounding regions including Burleson, Euless, and Bedford.
How can I get a personalized quote?
Request a quote online or contact us directly. Our agents analyze your needs and provide tailored coverage options with competitive pricing.
Reviews (4)
Jayathilaka Wijesundara
Jul 26, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Jackie's office staff is excellent and always willing to help as best as possible.
Jackie's office staff is excellent and always willing to help as best as possible.
Theresa Bledsoe
May 24, 2021
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Positive:Professionalism,Responsiveness
I love these ladies in Jackie's office. Super friendly and honest to goodness good people. Jody always makes me feel like I am calling a friend when I have questions or concerns. Jackie is a awesome Agent, she is like your favorite neighbor that you could talk to for hours. These are my kind of people.
I love these ladies in Jackie's office. Super friendly and honest to goodness good people. Jody always makes me feel like I am calling a friend when I have questions or concerns. Jackie is a awesome Agent, she is like your favorite neighbor that you could talk to for hours. These are my kind of people.
Rosa S.
Apr 05, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
They honestly go ABOVE AND BEYOND!!! You ladies are the ABSOLUTE BEST!
They honestly go ABOVE AND BEYOND!!! You ladies are the ABSOLUTE BEST!
Philip B.
Aug 25, 2019
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Jackie and her staff are outstanding. They make you feel like youre their only customer. Highly recommended.
