Business Details
11 Years
experience
Emergency
services
Your Trusted Knoxville Insurance Partner
Oldham & Cox Insurance was established in 2015 through the merger of Oldham Insurance, a third-generation independent agency founded in 1931, and the Steve Cox Insurance Agency, which has served Knoxville for over 45 years. Our agency provides tailored insurance and financial solutions to more than 2,500 individuals, families, and businesses in the region. As an independent agency, we represent multiple insurance carriers, allowing us to create customized coverage packages that meet each client's unique needs. We are committed to building long-term relationships with our clients through personalized service, practical solutions, and a deep understanding of the insurance landscape.Our team includes members of the Society of Certified Insurance Counselors, and we maintain affiliations with professional organizations such as the Insurors of Tennessee and the Professional Insurance Agents of Tennessee. We pride ourselves on our ability to navigate complex insurance options and deliver comprehensive protection for homes, vehicles, businesses, and specialty assets. Our dedication to client satisfaction is reflected in our responsive claims assistance, flexible policy options, and ongoing support for risk management.
Services
Auto Insurance
Home Insurance
Business Insurance
Umbrella Coverage
Flood Insurance
Boat Insurance
Motorcycle Insurance
Commercial Property
Workers Compensation
Bond Services
Details
- Year established: 2015
Highlights and features
- We combine 90+ years of combined industry experience from our founding agencies.
- Our independent agency status allows access to multiple insurance carriers for customized solutions.
- We offer 24/7 claims assistance through partner companies for emergency situations.
- Our team includes certified insurance professionals with specialized expertise.
- We prioritize personalized service with a focus on local market needs in Knoxville.
Associations and certifications
- Society of Certified Insurance Counselors
- Insurors of Tennessee
- Professional Insurance Agents of Tennessee
Services
Auto Insurance
We provide comprehensive auto insurance solutions tailored to individual drivers and families. Our policies protect against liability, collision, and comprehensive risks while offering customizable options for classic cars, high-mileage vehicles, and specialty coverage. With access to multiple carriers, we help clients find competitive rates and optimal protection for their specific needs.
Home Insurance
Our home insurance policies safeguard homeowners against property damage, liability claims, and personal property losses. We offer standard coverage for primary residences as well as specialized policies for high-value homes, rental properties, and vacant dwellings. Our team works closely with clients to ensure adequate protection for their largest financial investment.
Business Insurance
We design customized business insurance packages to protect companies of all sizes. Our offerings include property insurance, liability coverage, workers' compensation, and specialized policies for unique industries. We help businesses mitigate risks through comprehensive assessments and tailored solutions that align with operational needs and regulatory requirements.
Flood Insurance
We provide flood insurance policies through the National Flood Insurance Program and private carriers. Our experts help property owners assess flood risk, understand coverage limitations, and secure appropriate protection for homes and businesses in high-risk areas. We emphasize proactive risk management for water-related disasters.
Umbrella Coverage
Our umbrella insurance policies offer additional liability protection beyond standard auto and home policies. This coverage helps safeguard assets against catastrophic claims or lawsuits exceeding primary policy limits. We assist clients in determining appropriate coverage amounts based on individual risk profiles and financial circumstances.
People
William B. Oldham, III
Co-Owner
Third-generation insurance professional with over 30 years of experience in risk management and client service. Active member of the Society of Certified Insurance Counselors, committed to personalized insurance solutions for Knoxville residents and businesses.
Steve Cox
Co-Owner
Insurance industry veteran with 45+ years of local expertise in Knoxville. Specializes in commercial insurance solutions and has maintained a strong client-focused approach throughout his career. Active in professional insurance associations at the state level.
Misty Pierce
Insurance Professional
Experienced insurance specialist providing personalized support to clients. Focuses on delivering efficient service and comprehensive coverage options while maintaining the agency's commitment to client satisfaction and community engagement.
Questions
How do you help clients find the right insurance coverage?
As an independent agency, we represent multiple carriers to create customized insurance packages. Our team analyzes individual needs and risk profiles to recommend optimal coverage options.
What are your normal business hours?
We operate Monday-Thursday from 8:30 AM to 5:00 PM and Friday from 8:30 AM to 4:00 PM. Emergency claims assistance is available 24/7 through partner companies.
Do you offer after-hours claims assistance?
Yes, many of our partner insurance companies provide 24/7 claims reporting. We ensure clients have access to immediate assistance for emergencies outside regular business hours.
What types of insurance services do you offer?
We provide auto, home, business, flood, umbrella, boat, motorcycle, recreational vehicle, identity theft protection, commercial property/liability, workers' compensation, and bond services.
How do I file an insurance claim?
Contact us during business hours at 865-769-2332 or use our partner companies' 24/7 claims reporting options. Document incident details and damages thoroughly for efficient processing.
