Business Details
25 Years
experience
Your Trusted Computer Repair Experts in Monroe, CT
Computer Works has been serving home and business clients since 2005 from our Monroe, CT location, though our team's combined experience spans 32 years. We specialize in technical services including computer repair, networking, malware removal, data recovery, and web design. Our brick-and-mortar facility provides reliable, high-quality service at fair prices, distinguishing us from transient operations. Our mission is to deliver courteous, expedient service while building long-term client relationships through transparent communication and tailored solutions. We prioritize understanding client goals to implement optimal technological strategies that minimize downtime and maximize productivity.Our technicians address both hardware and software issues, from DC jack repairs to ransomware protection, with a focus on affordability and customer education. We offer flexible service plans for small businesses lacking full-time IT resources, ensuring systems remain operational with preventative maintenance and rapid response protocols. Our commitment to quality has grown our client base from 40 to over 3,000 satisfied customers. We maintain regular business hours for walk-ins while providing personalized support through phone consultations. This combination of technical expertise and customer-centric service positions us as a trusted local technology partner.
Services
Laptop Repair
Virus Removal
Data Recovery
Network Setup
Hardware Upgrades
Details
- Year established: 2001
Highlights and features
- 32 years of combined technician experience since 2001
- Affordable pricing with transparent service estimates
- Specialized in both hardware and software solutions
- Emergency repair services for critical system failures
- Preventative maintenance programs for business continuity
Services
Laptop Repair
We specialize in comprehensive laptop repairs including screen replacements, DC jack fixes, and motherboard issues. Our technicians handle liquid damage recovery and hardware upgrades to restore functionality. With expertise in both Windows and Mac systems, we provide cost-effective solutions that extend device lifespan while maintaining data integrity.
Virus Removal
Our security experts eliminate all types of malicious software including ransomware, spyware, and phishing threats. We implement protective measures to prevent future infections while recovering compromised systems. The process includes complete system scans, threat removal, and security protocol reinforcement to protect sensitive data.
Data Recovery
We recover lost data from failed hard drives and corrupted storage devices using specialized equipment. Our services include emergency backup solutions and preventative data protection strategies. Technicians work to salvage critical business documents, personal files, and irreplaceable digital media from various storage formats.
Network Setup
We configure secure business networks with router/firewall installation and file-sharing capabilities. Services include network adapter setup, cabling infrastructure, and remote access solutions. Our team optimizes connectivity for small businesses while implementing security protocols to protect sensitive information.
Hardware Upgrade
We enhance computer performance through targeted hardware upgrades including SSD conversions, RAM expansions, and graphics card installations. Our technicians assess system requirements to recommend cost-effective improvements that significantly increase processing speed and storage capacity for both personal and business use.
Questions
What computer brands do you repair?
We service all major brands including Dell, HP, Lenovo, Apple, and Asus for both personal and business devices.
Do you offer data backup services?
Yes, we provide comprehensive data protection plans including cloud solutions and external storage backup systems.
Can you fix water-damaged laptops?
Our technicians specialize in liquid damage recovery with proper drying and component replacement procedures.
What are your service hours?
We're open Monday-Thursday 9am-5pm, Friday 9am-3pm, and Saturday 9am-12pm for walk-ins and consultations.
Do you provide business IT support?
Yes, we offer network maintenance, server support, and cybersecurity solutions tailored for small businesses.
How long do repairs typically take?
Most standard repairs are completed within 1-3 business days depending on part availability and complexity.
Reviews (5)
Unicodia
Jan 24, 2022
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I wish I brought my laptop here first! Excellent, speedy service! I brought in an MSI computer with a fan issue and ram replacement. I had purchased the fan and RAM. Brought it in, and got it back same day. And it involved removing the motherboard. So grateful to have an honest, talented, professional person that is so local.
Alan Sinise
Dec 30, 2020
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I had bring laptop in computer work my mother die and cooling fan is bad and I m waiting for the repair call back qq
B.
Aug 26, 2019
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I am a firm believer of supporting local businesses. This was an outstanding customer experience! The people were friendly and professional. They performed the work quickly, effectively and at a favorable price. I will come back and will recommend to all of my friends.
Eric Bengtson
Jun 28, 2019
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I am very pleased with the service i received at Computer Works! The sound was not working on my machine and I dropped it off in the morning and it was fixed by the afternoon. Now that's good service.
Johncarlo Morales
Jun 11, 2018
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Great service!! Really honest and helpful. I highly recommend this be your first stop with any damage or problem.
