Business Details
10 Years
experience
Emergency
services
Trusted IT Services & Computer Repair in Windber, PA
DSI Tech Services was founded in 2016, building upon 15 years of technical expertise from its predecessor, DataLAN Systems. Our team specializes in managed IT solutions, computer repair, and network infrastructure, serving businesses in Johnstown, Somerset, and Altoona. We maintain partnerships with industry leaders like Microsoft, HP, and Cisco to deliver reliable hardware and software solutions.Our approach combines proactive monitoring with responsive support to minimize downtime and optimize technology performance. With certified technicians and a focus on client education, we ensure businesses receive tailored solutions that align with their operational goals. Our commitment to transparency and customer-centric service has earned us long-term relationships with local clients.
Services
Managed IT Services
Computer Repair
Remote Support
Network Cabling
Telephone Systems
Details
- Year established: 2016
Highlights and features
- We offer 20+ years of combined IT experience in business technology solutions
- Our team holds certifications in HP, Microsoft, and Cisco technologies
- We provide 24/7 emergency IT support services for critical business needs
- We maintain partnerships with top-tier technology manufacturers for quality assurance
- Our technicians deliver on-site and remote support with guaranteed response times
What people say
Quick resolution
Knowledgeable staff
Excellent service
Reliable support
Professional technicians
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance of business technology infrastructure. We proactively address potential issues before they disrupt operations, ensuring optimal system performance. With 24/7 network monitoring and regular security updates, businesses benefit from reduced downtime and enhanced cybersecurity protection.
Computer Repair
We offer comprehensive computer repair services for desktops, laptops, and servers. Our technicians diagnose and resolve hardware failures, software conflicts, and performance issues. With both on-site and remote repair options, we minimize business interruptions while restoring system functionality to like-new condition.
Remote Support
Our secure remote support enables instant troubleshooting of technical issues without on-site visits. Using encrypted connections, we provide real-time assistance with software problems, network connectivity, and system configurations. This service reduces response times and ensures immediate resolution of critical business technology needs.
Network Cabling
We install and maintain structured cabling systems for voice, data, and network connectivity. Our services include Cat5e/Cat6 cabling, fiber optic installation, and network infrastructure testing. Proper cabling ensures reliable communication systems and supports high-speed data transfer for business operations.
Telephone Systems
We design and implement business communication solutions including VoIP systems and on-premise telephone equipment. Our installations include call routing, voicemail integration, and remote access features. These systems support modern workforce needs with scalable solutions that adapt to business growth and technological advancements.
People
Tylan Ramach
Senior Technician
With 20+ years in IT, Tylan began fixing computers in the DOS era. He co-founded DSI Tech Services after managing DataLAN Systems' technical operations since 2000. His expertise spans network infrastructure and system optimization.
David P.
Assistant Manager
David oversees daily operations and client relations. He ensures service quality standards are maintained across all technical support activities while managing team coordination.
Patrick B.
Office Manager
Patrick manages administrative operations and client communications. He coordinates service scheduling and maintains organizational efficiency for the technical support team.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, computer repair, network cabling, telephone systems, and 24/7 remote support tailored to small business needs.
Do you provide emergency IT support after hours?
Yes, we offer 24/7 emergency service with guaranteed response times for critical business technology failures.
Can you support existing network infrastructure?
Our technicians work with all existing equipment, providing maintenance and upgrades without requiring complete system replacements.
What payment methods do you accept?
We accept Visa, MasterCard, and Discover for all service and equipment purchases.
Do you offer service contracts?
Yes, we provide customizable service level agreements with volume discounts and guaranteed response times.
What areas do you service?
We serve businesses in Johnstown, Somerset, Altoona, and surrounding Pennsylvania regions.
