Business Details
22 Years
experience
Emergency
services
Your Trusted IT Partner in Tiverton, RI
The Computer Doctors have been dedicated to making technology work for businesses and individuals since 2004. Our mission is to simplify technology through proactive solutions that prevent problems before they occur. We specialize in managed IT services, cloud solutions, and network security tailored to small and medium-sized businesses. With a focus on local service, we provide immediate response times and personalized support from technicians who understand your unique needs. Our team combines decades of experience with cutting-edge tools to deliver reliable, cost-effective IT strategies. We round down billing increments and never charge for routine maintenance tasks like virus scans.Our proactive maintenance suite monitors systems 24/7, applying updates and resolving issues automatically. We serve diverse industries including healthcare, legal, hospitality, and private clubs, ensuring compliance and security for sensitive data. Our commitment to transparency means clear explanations of all technical processes. We guarantee rapid connectivity - 98% of clients connect with a technician in under 60 seconds. As a small business ourselves, we understand the importance of technology that simply works without unnecessary expenses.
Services
Managed IT Services
Cloud Solutions
Network Security
Backup & Disaster Recovery
VoIP Systems
Website Design
Proactive Maintenance
Emergency Support
Details
- Year established: 2004
Highlights and features
- 20+ years of local IT expertise since 2004
- Proactive system monitoring prevents 85% of potential issues
- 98% client connection rate within 60 seconds
- Customized solutions for healthcare, legal, and hospitality industries
- Certified technicians with 30+ combined years of experience
What people say
Excellent service
Incredibly reliable
Proactive maintenance
Knowledgeable staff
Quick response times
Services
Managed IT Services
Our comprehensive IT management covers system monitoring, updates, and security for businesses. We provide 24/7 network oversight, automatic critical updates, and proactive maintenance to prevent downtime. Our team becomes intimately familiar with your infrastructure, offering personalized solutions that align with your business goals while reducing costs through efficient resource management.
Cloud Solutions
We implement secure cloud infrastructure for data access and communication across devices. Our solutions include file synchronization, unified communications, and remote access capabilities. We help businesses transition to cloud-based operations while maintaining security and compliance standards, with customized implementations that scale as your business grows.
Network Security
Our multi-layered security approach protects against viruses, ransomware, and unauthorized access. We deploy advanced firewalls, content filtering, and customized antivirus solutions that operate discreetly while providing robust protection. Our team stays current with emerging threats to ensure your business remains secure against evolving cyber risks.
Backup & Disaster Recovery
We create customized backup strategies with regular testing to ensure data recoverability. Our solutions protect against natural disasters, hardware failures, and cyber threats through both local and cloud-based backups. We implement business continuity systems that maintain operations during critical outages, minimizing potential revenue loss.
VoIP Systems
We deploy cloud-based phone systems that reduce costs while enhancing communication capabilities. Our solutions include unlimited calling, automated attendants, and integrated messaging features. The systems offer flexibility with remote access and scalability to accommodate business growth without requiring hardware replacements.
Questions
What IT services do you offer for small businesses?
We provide comprehensive managed IT services including network security, cloud solutions, VoIP phone systems, backup & disaster recovery, and proactive maintenance tailored to small business needs.
Do you offer emergency IT support outside business hours?
Emergency support is available for managed service clients with after-hours options to address critical IT issues that cannot wait until regular business hours.
Which geographic areas do you serve?
We primarily serve Southern New England including Rhode Island communities like Tiverton and Newport, plus select Massachusetts locations including Fall River and Providence.
How do you handle payment for your services?
We offer flexible billing options with transparent pricing. Our standard practice rounds down billing increments and includes unlimited support in our managed service agreements.
What makes your IT services different from competitors?
Our proactive approach prevents 85% of potential issues through 24/7 monitoring, while our local presence ensures personalized service from technicians who understand your specific business needs.
Reviews (4)
Barnes Newberry
Dec 23, 2020
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Great reliable business! The "doctors" are trained and always available for any computer crisis. Highly recommended!
Brian Hall
Nov 30, 2020
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Prior to looking up The Computer Doctors online, I had started to experience power jack/ dc-in issues with my MSI GS75 laptop, with plug becoming super loose and intermittent charging. Seeing the shops high reviews, I contacted them and dropped off the laptop, explicitly detailing what was happening, and what I thought was probably happening in the actual jack needing replaced. I also expressed that I thought if this was the situation, soldering would be required given my laptops configuration to motherboard prior dropping off.
24 hours later I received a phone call detailed me of bad news
24 hours later I received a phone call detailed me of bad news
Dylan Aguiar
Nov 13, 2020
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These guys are absolutely great. I will never use any other computer service around. Kind people, intelligent informed.
10/10 service.
10/10 service.
Deborah Kosior
Sep 30, 2019
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I brought my lap top computer to Computer Doctors on 02/13/2019 after my computer was hacked. Both Nick and John were wonderfully helpful and professional. I explained what had happened. They put my fears at ease. The next day my computer was fixed. They also updated and added a drive that would improve the speed of my lap top. The cost of repair was extremely reasonable and the quickness of service was amazing. I will continue to bring my computer to Computer Doctors. I will tell everyone I know how wonderful my experience was with both Nick and John. They are the best!
Sincerely,
Deb Kosior
Sincerely,
Deb Kosior
