TruNorth Federal Credit Union

Business Details

Your Trusted Financial Partner in Ishpeming, MI

TruNorth Federal Credit Union has been dedicated to empowering members' financial success through personalized services and community-focused initiatives. Established to provide accessible financial solutions, we offer a comprehensive range of products including savings accounts, certificates of deposit, IRAs, auto loans, personal loans, and VISA credit cards. Our competitive rates and flexible terms cater to diverse financial goals, from emergency funds to retirement planning. With two full-service locations in Ishpeming and Marquette, Michigan, we combine convenience with personalized support through 24-hour ATMs, online banking, and mobile app features like card management.

Federally insured by NCUA, we adhere to strict regulatory standards while maintaining a commitment to transparency, ethical practices, and community development through programs like our partnership with Greenlight Debit Cards for youth financial education. Our team prioritizes member satisfaction through responsive service channels, including automated phone systems for account access after hours.

Services

Savings Accounts Certificate Programs Loan Products Credit Cards Online Banking

Highlights and features

Federally insured by NCUA for secure financial management
Competitive APY rates on CDs and savings accounts
Community-focused initiatives like youth financial education partnerships
24-hour ATM access across multiple locations
Flexible loan options for various credit profiles

Associations and certifications

NCUA

Website

Update Listing

Services

Savings Accounts

Our savings accounts provide secure options for short-term goals with tiered rates and low minimum balances. Members earn interest while maintaining liquidity for emergencies or planned expenses. Account holders access online tools for balance tracking and fund transfers.

Certificate Programs

Certificate of Deposit programs offer higher returns for fixed-term deposits. Competitive APY rates reward longer commitments, with terms ranging from six months to multi-year options. Minimum deposits start at $500 for guaranteed growth.

Loan Products

Loan options include auto financing and general-purpose installment plans. Rates vary by term length and borrower qualifications, with transparent fee structures and flexible repayment schedules managed through digital platforms.

Credit Cards

VISA credit and debit cards combine purchasing power with security features. Members control card settings via mobile apps, with 24/7 fraud monitoring and easy replacement options for lost or stolen cards.

Online Banking

24/7 online and mobile banking enables account management from any device. Features include bill pay, card controls, balance checks, and loan applications. Secure portals protect sensitive financial transactions and personal data.

Questions

What savings account options do you offer?

We provide standard savings accounts with $5 minimum balances, CDs starting at $500 deposits, and IRA accounts for retirement planning.

Are there after-hours banking options?

Yes, our 24-hour ATMs and online banking platform allow account access anytime, including balance checks and fund transfers.

What loan terms are available?

Auto loans offer 24-month terms at 4.75% APR, while personal loans provide 36-month terms at 9.60% APR with fixed payments.

How can I report a lost card?

Contact our main office during business hours or call 800-554-8969 after hours to report lost/stolen VISA cards for immediate deactivation.

Do you serve areas outside Ishpeming?

We operate two full-service locations in Ishpeming and Marquette, Michigan, with surcharge-free ATMs across the Upper Peninsula region.

Reviews (7)

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Sarah Amidon

Jan 04, 2022 Report

I spoke with Nicole today. She was pleasant, kind, helpful, and wonderful to work with. I am writing this post just so hopefully she sees this or one of her supervisor's do. Great job Nicole, keep up the good work!

Toni R.

Dec 31, 2021 Report

This place is awful. I've never been treated so rudely. When I questioned why the teller was treating me this way I was told I was the rude one. Now this was absurd. When I left this teller was yelling after me about how rude I was as I walked out. I'm still in shock over this treatment. Across the whole lobby she was yelling. Am I crazy or is this behavior acceptable now? I can't dream up a scenario where this would be ok. I've heard from others that this credit union was not a good choice but never would have imagined the experience I had. Do not waste your time or money here

Jennifer Krause

Nov 26, 2021 Report

They allowed fraudulent charges go thru my back account and then told me I'm responsible for the overdrive fees
They are theives and I highly recommend against using this bank.

Theresa Johnson

Jul 02, 2021 Report

I have been a customer here for approximately 35 years. While waiting in line at the drive thru I saw numerous vehicles that pulled into other Lanes come and go. I pushed the buzzer and asked the clerk if there was a problem with my transaction. She said no she just hadn't gotten to it yet. I pointed out that in the lane next to me two vehicles had come and gone but I was still waiting. She said that wasn't true and that she would take care of my transaction when she got to it. I parked my vehicle and went inside to speak to a manager who was very understanding and got me a more professional teller

Donna Immonen

Jan 11, 2021 Report

Always happy with our service! However during the covid-19 hrs have changed and website wasnt updated for drive-up times. They are now currently open 9-5 during the week.

Cole Miller

Nov 26, 2020 Report

Poor service from the young staff, especially in MQT. But I guess what do you expect from a institution that operates out of rented space from Walmart. Online banking and app service is also insufficient.

Michael Verbeke

Aug 04, 2020 Report

Using my debit card is always a nightmare. I've had to increase my atm limit multiple times. Reauthorize website for their terrible fraud detection system. Makes it's terribly inconvenient to use my own money.