Business Details
Expert Hearing Aid Solutions in New Bern
At Gibbs Hall Hearing Aid Center, we specialize in personalized hearing care solutions for individuals in New Bern, NC and surrounding communities. With over two decades of experience, our team focuses on comprehensive evaluations, advanced hearing technology, and aural rehabilitation tailored to each patient's unique lifestyle. We prioritize patient-centered care, ensuring every client receives thorough diagnostic assessments, customized treatment plans, and ongoing support throughout their hearing journey.Our commitment to excellence is demonstrated through our affiliation with the Audibel network, adherence to industry-leading standards, and recognition through multiple professional awards. We maintain a dedicated approach to verifying hearing instrument effectiveness through clinical tools like Real Ear Measurement and Speech Mapping, while providing lifetime maintenance services for all Audibel products.
Services
Hearing Tests
Hearing Aids
Hearing Aid Repairs
Custom Earmolds
Aural Rehabilitation
Highlights and features
- We provide personalized hearing care with 20+ years of specialized experience
- Our team uses clinical verification tools like Real Ear Measurement for precise fittings
- We offer lifetime maintenance services for all Audibel hearing products
- Our practice has received multiple Audibel Director's Awards for excellence
- We conduct comprehensive evaluations including communication needs assessments
What people say
Personalized care
Thorough evaluations
Friendly staff
Effective solutions
Lifelong maintenance
Services
Hearing Tests
Our comprehensive hearing assessments identify individual hearing loss patterns and communication needs. Using advanced diagnostic tools, we determine the degree and type of hearing impairment while considering lifestyle factors. This evaluation forms the foundation for personalized treatment recommendations and hearing aid selection.
Hearing Aids
We offer advanced Audibel hearing technology tailored to individual hearing profiles and lifestyle requirements. Our selection includes discreet custom-fit devices with features like AI integration and wireless connectivity. Each fitting includes personalized programming and verification through clinical tools to ensure optimal performance.
Hearing Aid Repairs
Our repair services cover most major hearing aid brands with prompt turnaround times. We perform diagnostic testing to identify technical issues and implement manufacturer-approved repairs. Regular maintenance services help extend device longevity and maintain optimal hearing performance.
Custom Earmolds
We create custom-fitted earmolds for various applications including hearing protection, swim molds, and musician earpieces. Using precise ear impressions, we ensure comfortable, secure-fitting solutions that provide effective noise isolation while maintaining sound quality.
Aural Rehabilitation
Our rehabilitation programs help patients adapt to new hearing devices through auditory training and communication strategies. This includes counseling on device usage, sound adjustment techniques, and follow-up support to maximize hearing improvement outcomes.
People
Scarlet Gibbs Hall
Hearing Instrument Specialist, Owner
With 20 years of experience, Scarlet specializes in personalized hearing solutions and aural rehabilitation. She has served New Bern residents since 1999, combining clinical expertise with compassionate care to help patients achieve optimal hearing outcomes.
Questions
What hearing aid brands do you offer?
We specialize in Audibel hearing technology, providing access to their full range of advanced hearing solutions with personalized fitting and support.
Do you offer free hearing evaluations?
Yes, we provide comprehensive no-cost hearing assessments that include diagnostic testing and personalized recommendations for hearing improvement.
How long does a hearing aid fitting take?
The process typically requires 1-2 visits, including initial evaluation, device selection, custom fitting, and follow-up programming sessions to ensure optimal performance.
Do you provide hearing aid maintenance?
We offer lifetime maintenance services for all Audibel products, including cleanings, adjustments, and warranty support through our Audibel network affiliation.
Can you repair existing hearing aids?
Yes, we service and repair most major hearing aid brands with diagnostic testing and manufacturer-approved repair solutions to restore device functionality.
What areas do you serve?
We primarily serve New Bern, NC and surrounding communities, providing personalized hearing care solutions tailored to local residents' needs.
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Reviews (5)
Bill C.
May 21, 2021
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In my experience maintaining good hearing is not just about buying hearing aids. Partnering with a competent hearing aid provider who can match my hearing needs and preferences with the most appropriate aids and who can periodically reassess my hearing changes and adjust the aids as needed is important to me. Scarlett Gibbs Hall at Gibbs Hall Hearing Care Center is that provider. I believe her competence, professionalism and attention to detail as well as her quality products make her the best hearing aid provider in the area. As a hearing aid user for almost 20 years, I highly recommend her.
Barbara Akehurst
Jun 01, 2020
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Hubby got his hearing aids here. Great service. Lots of education for both of us. Receptionist is a doll
Rex & Carol Horne
Dec 17, 2018
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Scarlett has been helping me for at least ten years, when I first relented and decided to do something about my hearing problems. From the beginning she demonstrated her knowledge and professional ability to help correct my hearing loss. I have trusted her since without reservation. She provides outstanding follow up services. She is a valued part of my health and well being team and a true friend. Thank you Scarlett, Marsha, and Gibbs Hall.
Robert McGraw
Sep 19, 2018
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Is your family becoming increasingly annoyed with you when you say, "What?" Sorry, I did't heat that. Would you repeat it?" Are you getting more annoyed over the fact that you have the TV volume as high as it will go, but you still can't understand the dialogue on your favorite show? If this sounds familiar, then it's time you visit Gibbs Hall Hearing . Scarlet, owner/operator, will take excellent care of you. She will diagnose your hearing problems and offer solutions in a caring and friendly manner, and calm any anxiety you might have. And once you get your new hearing aids, she and her outstanding
Edward Gall
Sep 13, 2018
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Gidds and Hall have good hearing aid , That for your needs to be able to hear anything ! The hearing I had got the first time , it amazing me to hear almost anything from indoors and out doors ! If you need help about hearing Aid , stop by and talk with them ! They will help with you all They can for you to hear !