Business Details
27 Years
experience
Your Trusted Medical Transportation Provider in North Idaho
Since 1999, White Tail Transportation has been a trusted provider of non-emergency medical transportation services in North Idaho. Our commitment to reliability, safety, and compassionate care has made us a preferred choice for Medicaid-eligible individuals requiring transportation to essential healthcare services. We specialize in ambulatory and wheelchair-accessible transports for medical appointments, physical therapy, counseling, and developmental therapies across Coeur d'Alene, Post Falls, Sandpoint, Bonners Ferry, Priest River, and surrounding areas. Our partnership with Medical Transportation Management (MTM) ensures seamless coordination of Medicaid-covered trips, while our private pay and group charter options provide additional flexibility.Our team of professionally trained drivers undergo annual background checks, maintain CPR/First Aid certification, and complete specialized passenger assistance training to guarantee conscientious service. With a fully maintained fleet monitored through computerized dispatch systems and a dedicated in-house mechanic in Sandpoint, we prioritize punctuality, comfort, and safety for every journey. Our office staff operates Monday through Friday from 7:00 AM to 5:30 PM, requiring 48-hour notice for all scheduled transports to maintain operational efficiency.
Services
Medicaid Transportation
Wheelchair Transports
Medical Appointments
Private Pay Services
Group Charters
Developmental Therapies
Physical Therapy
Counseling Appointments
Dental Appointments
Ambulatory Transport
Details
- Year established: 1999
Highlights and features
- 24 years of experience serving North Idaho communities since 1999
- Drivers with annual background checks and Passenger Assistance Safety training
- CPR/First Aid certified professionals for enhanced passenger care
- 48-hour scheduling notice ensures timely transportation coordination
- Fully maintained fleet with industry-certified vehicles for safety
Services
Medicaid Transportation
We provide Medicaid-covered non-emergency transportation services coordinated through Medical Transportation Management (MTM). Our services include trips for medical appointments, therapies, and dental care across North Idaho. Clients must schedule through MTM at least 48 hours in advance for in-state and limited out-of-state destinations.
Wheelchair Transports
Our fleet features wheelchair-accessible vehicles equipped with securement systems and trained staff. We accommodate both ambulatory and wheelchair-bound passengers for medical appointments, developmental therapies, and counseling sessions. Vehicles undergo regular maintenance checks to ensure safety and compliance with industry standards.
Private Pay Services
We offer privately funded transportation options for clients not covered by Medicaid. Services include medical appointments, group charters, and special event transportation. Contact our office directly to arrange customized transport solutions with professional drivers and fully maintained vehicles for individual or group needs.
Developmental Therapies
Specialized transportation for developmental therapy appointments including physical, occupational, and speech therapy. Our drivers receive sensitivity training to assist clients with special needs. We coordinate directly with MTM for Medicaid-covered trips and maintain 48-hour scheduling requirements for all developmental therapy transports.
Group Charters
We provide group transportation solutions for organizations requiring coordinated medical trips or special events. Our fleet includes vans and shuttle buses accommodating multiple passengers with and without mobility aids. Group charters require advance booking through our office to ensure proper vehicle allocation and driver scheduling.
Questions
How do I schedule Medicaid transportation with White Tail?
Call Medical Transportation Management (MTM) at 1-877-503-1261 at least 48 hours before your appointment. Request White Tail Transportation as your preferred provider when scheduling.
What areas do you serve for medical transportation?
We serve Coeur d'Alene, Post Falls, Sandpoint, Bonners Ferry, Priest River, and surrounding North Idaho areas for Medicaid-covered trips and private transportation services.
Do you accept payment methods other than Medicaid?
Yes, we offer private pay transportation services. Contact our office directly to arrange payment options for non-Medicaid trips and group charter services.
Are your vehicles wheelchair accessible?
Yes, our fleet includes wheelchair-accessible vans with securement systems. Drivers receive specialized training to assist passengers with mobility needs during transport.
What are your office hours for scheduling?
Our dispatch office operates Monday through Friday from 7:00 AM to 5:30 PM PST. All transportation requests require at least 48 hours notice for proper coordination.
Do you provide transportation to Spokane International Airport?
Currently, we do not offer transportation services to or from Spokane International Airport (SIA) for any client types.
